I needed help with choosing a private health insurance company in Germany. I had several telephone appointments with an advisor from finanz-profil, as well as employed their practical website. The advisor was always friendly, helpful, professional, and available. I had the feeling that he was operating truly with my best interest in mind. The process took longer than I expected, but the advisor assisted me through the whole process patiently. In the meanwhile, I received advice regarding other financial/insurance matters as well. Highly recommend! I don't know if they offer services in English as well as my transactions with them were in German.