Firma Wolf Gmbh

Bathroom, heating, plumbing, air conditioning, ventilation, customer service

Firma Wolf Gmbh
208 Reviews i
published (98%)
out of 213 reviews
Contact information
Welcome to Wolf GmbH!

For over 50 years, we have stood for excellent services and products as well as customer-oriented service. As one of the leading HVAC trade companies in the region, we specialize in the planning, coordination and...

Contact information

Firma Wolf Gmbh
Böbinger Strasse 52
73540 Heubach
Germany
Directions

Contact person
Wolf GmbH

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Review from 03/11/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Engagement

4.79 out of 5
38 Reviews

Customer satisfaction

4.83 out of 5
36 Reviews

Reliability

4.76 out of 5
37 Reviews

110 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
From the first contact to the competent advice with consideration of all our ideas to the detailed project planning and implementation with 100% adherence to deadlines, the Wolf company and above all Ms. Mayer absolutely convinced us. There is no better way to do a bathroom conversion! Simply great. Many thanks
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Customer review & rating for:
Firma Wolf Gmbh
03/11/2024Dirk W.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Dear Mr. Wulf,

Thank you very much for your review and feedback.

We are happy to pass this on to Ms. Mayer and the team and wish you continued enjoyment with your new bathroom.

With kind regards
The Wolf from Heubach
5.00 out of 5
Excellent
Recommendation
Simply top quality, both in terms of advice and by all the tradesmen. The external companies we work with are also absolutely top! This is already the 2nd bathroom that we have had renovated or newly installed with Wolf. Unfortunately, we only have a two-family house, otherwise we would also do a 3rd bathroom with Wolf.
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Customer review & rating for:
Firma Wolf Gmbh
11/19/2023Wolfgang K.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Dear Mr. Kolb,

Thank you for your review and feedback.

We are happy to pass this on to the fitters and the whole team.

With kind regards
The Wolf from Heubach
5.00 out of 5
Excellent
Recommendation
Good organization, deadline met on time, speedy work.
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Customer review & rating for:
Firma Wolf Gmbh
08/18/2023Margot W.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Dear Ms. Weber,

thank you very much for your rating and feedback.

We are happy to pass this on to the fitters and the whole team.

With kind regards
The Wolf from Heubach
5.00 out of 5
Excellent
Recommendation
Professional practical realization by a dedicated installer.
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Customer review & rating for:
Firma Wolf Gmbh
08/07/2023Wilfried S.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Dear Mr. Sobl,

thank you very much for the review :)

With kind regards
The wolf from Heubach
5.00 out of 5
Excellent
Recommendation
With the professional staff, as well as punctuality and cleanliness of the site at the end of work each day. And the very good advice.
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Customer review & rating for:
Firma Wolf Gmbh
08/03/2023Anonymously
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Thanks for the review :)

With kind regards
The wolf from Heubach
5.00 out of 5
Excellent
Recommendation
Great company, great employees :)
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Customer review & rating for:
Firma Wolf Gmbh
01/31/2023Louis B.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Hello Louis,

thank you very much for your review :)

With kind regards
The wolf from Heubach
4.93 out of 5
Excellent
Recommendation
The staff (installers + customer service) are extremely friendly and competent.
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Customer review & rating for:
Firma Wolf Gmbh
12/26/2022Anonymously
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Dear Mr. Schumacher,

Thank you for your positive feedback and your satisfaction with our service as well as our employees and colleagues.
If you have any further questions, please do not hesitate to contact us.

With kind regards
The Wolf from Heubach
4.80 out of 5
Excellent
Recommendation
The appointment was very reliable and everything went smoothly. The employees have competence and the execution is excellent.
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Customer review & rating for:
Firma Wolf Gmbh
12/26/2022Greiner, P.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Dear Ms. Greiner,

Thank you for your positive feedback and your satisfaction with our service as well as our employees and colleagues.
If you have any further questions, please do not hesitate to contact us.

With kind regards
The Wolf from Heubach
4.55 out of 5
Excellent
Recommendation
Appointment accurate and on time delivery
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Customer review & rating for:
Firma Wolf Gmbh
12/26/2022Jürgen G.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Dear Mr. Greiner,

Thank you for your positive feedback and your satisfaction with our service as well as our employees and colleagues.
If you have any further questions, please do not hesitate to contact us.

With kind regards
The Wolf from Heubach
5.00 out of 5
Excellent
Recommendation
Good, competent and detailed advice at the initial meeting. The implementation of the planned, individual trades were always reliable and of good quality. Always friendly, customer-friendly employees* for questions and concerns. We are very satisfied both with the individual tasks and overall. We will gladly go to you again. Keep it up.
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Customer review & rating for:
Firma Wolf Gmbh
12/26/2022Marion & Peter P.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Dear Fam. Peukert,

Thank you very much for your positive feedback and your satisfaction with our service as well as our staff and colleagues.
If you have any further questions, please do not hesitate to contact us.

With kind regards
The Wolf from Heubach
5.00 out of 5
Excellent
Recommendation
Super, gladly again
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Customer review & rating for:
Firma Wolf Gmbh
12/24/2022Wolfgang P.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Dear Mr. Pflieger,

Thank you for your positive feedback and your satisfaction with our service as well as our employees and colleagues.
If you have any further questions, please do not hesitate to contact us.

With kind regards
The Wolf from Heubach
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Firma Wolf Gmbh
12/23/2022Elisabeth P.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Dear Ms Pfitscher,

Thank you for your positive feedback and your satisfaction with our service as well as our employees and colleagues.
If you have any further questions, please do not hesitate to contact us.

With kind regards
The Wolf from Heubach
5.00 out of 5
Excellent
Recommendation
We were very satisfied with everything - great advice and competent friendly workers.
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Customer review & rating for:
Firma Wolf Gmbh
12/22/2022Anonymously
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Thank you for your positive feedback and your satisfaction with our service as well as employees and colleagues. I am happy to pass this on to everyone involved! If you have any open questions or similar, please do not hesitate to contact us :)

With kind regards
The Wolf from Heubach
4.80 out of 5
Excellent
Recommendation
The installation of a new heating system was carried out on time and reliably. All minor defects eliminated without major problems.
Long
Show original
Customer review & rating for:
Firma Wolf Gmbh
12/22/2022Lieselotte K.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Hello Mrs. Kuschnick,

Thank you for your comment and the kind words. Since we know very well that our employees always give their best, it is even nicer to pass on such great praise.
Please do not hesitate to contact us if you have any further questions.

With kind regards
The Wolf from Heubach
5.00 out of 5
Excellent
Recommendation
Hello dear Wolf team,
We were completely satisfied from start to finish of our bathroom renovation. Be it the advice, the timing, the craftsmen, the materials, everything top.
We would have our bathroom done by you again next time.
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Customer review & rating for:
Firma Wolf Gmbh
12/21/2022Anonymously
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Hello Mrs. West,

Thank you for your comment and the kind words. Since we know very well that our employees always give their best, it is even nicer to pass on such great praise.
We wish you a lot of fun with the new bathroom.

With kind regards
The wolf from Heubach
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Firma Wolf Gmbh
12/21/2022Anonymously
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Thank you for your positive feedback and your satisfaction with our service as well as employees and colleagues. I am happy to pass this on to everyone involved! If you have any questions or similar, please do not hesitate to contact us :)

With kind regards
The Wolf from Heubach
2.40 out of 5
Fair
Have a TOB 18 for about 5 years, already had some repairs such as control, condensate pump 2x, temperature sensor and now it heats the water only to 36 °. So I can not recommend this heater because even the maintenance costs are 3x as high as my Vissmann, which is now already over 30 years of service with a defect. ( oil pump )
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Customer review & rating for:
Firma Wolf Gmbh
12/08/2022Anonymously
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Hello,

it is a pity that negative comments are left where they do not belong. Because we are the Wolf from Heubach, heating and plumbing company that is responsible for installing systems and not "Wolf" the manufacturer.

We sincerely hope that you get the problem under control.

With kind regards
The Wolf from Heubach
1.00 out of 5
Poor
Core junk, nobody helps you with the errors and faults!!!
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Customer review & rating for:
Firma Wolf Gmbh
11/19/2022Anonymously
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Thank you for your comment, we would have appreciated more details.
Because the satisfaction of our customers is very important to us.

With kind regards

The Wolf from Heubach.
1.80 out of 5
Fair
we have since oct. a wolf-combi-therme. from the first day, we have tried some things at the company wolf in experience to get. but neither on the phone, nor by mail, the MA had competent and knowledge of their own products. of the accessories, such as indoor sensor, etc. we do not even talk. for us, one had the impression that the FA Wolf with customers who have a problem, nothing wants to have to do. because every second sentence was: *ask your fitter* or *we will gladly reserve an adjustment service for you, but it costs ....*.
sorry, but that is for us neither customer service, nor customer service. the heaters are so well described (operating instructions) that even people who have studied have problems to understand. the simplest functions are not available at Wolf. so that you burn more gas than actually necessary!!!! but even on it you go with the company Wolf not at all. is also a problem, you pass over or answers so vague with the remark *we ask you here with the specialist company to consult ...* .
So for us this is a clear case of incompetence and listlessness of the MA. and not only with a MA!!!!!
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Customer review & rating for:
Firma Wolf Gmbh
03/22/2022Jürgen & Hans-Dieter R.
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
The issue could be clarified. However, this is not the first time that we have been confused with the company Wolf GmbH and the manufacturer Wolf (plants).

Because we attach great importance to customer satisfaction.

The Wolf from Heubach
4.00 out of 5
Good
Recommendation
Mr. Wolf was always friendly and competent.
Show original
Customer review & rating for:
Firma Wolf Gmbh
03/17/2022Anonymously
Firma Wolf Gmbh Comment from Firma Wolf Gmbh:
Thank you for your positive feedback and your satisfaction.
We, too, never stop learning and therefore attach great importance to the opinions of our customers. What could we have done better?

With kind regards
The Wolf from Heubach
98 Reviews from
2 other sources
4.70 out of 5
Excellent
5.00 out of 5
Excellent
25 reviews on Facebook
 
11/04/2023
4.60 out of 5
Excellent
73 reviews on Google
 
04/03/2024
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* All reviews and experiences about Firma Wolf Gmbh are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/19/2018  |  Last update: 04/10/2024   |  Report profile

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