FLEGL GmbH

Optometry I Optometry

Contact information
We are a team of specialists in ophthalmic optics and optometry and have been dealing with the measurement and correction of visual functions since 1986. From our wide range, we advise on the selection of personal eyeglass and lens design and fit...

Contact information

FLEGL GmbH
Hauptstraße 14
74343 Sachsenheim
Germany
Directions

Review from 07/05/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Services
Consulting
Top competencies

Customer loyalty

4.94 out of 5
51 Reviews

Professionalism

4.94 out of 5
49 Reviews

Customer satisfaction

4.88 out of 5
49 Reviews

247 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
I and my husband have been customers of Optik Flegl for 15 years, we have always been advised and examined competently, friendly and very well. In the beautiful and modern ambience one feels very comfortable.
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
07/05/2023Ivana B.
FLEGL GmbH Comment from FLEGL GmbH :
Thank you very much for the great review!
We are very happy!
Best regards, your Flegl Augenoptik team.
5.00 out of 5
Excellent
Recommendation
The examination to determine the visual acuity is very accurate and comprehensive. The consultation is very good and friendly.
Gladly again.
Thank you very much
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
06/06/2023Anonymously
FLEGL GmbH Comment from FLEGL GmbH :
Thank you very much for the positive rating and the great feedback.
We are very happy about it!
Best regards, your Flegl Augenoptik team.
5.00 out of 5
Excellent
Recommendation
Very good professional competence. Courteous advice and handling, Thank you Mrs. Jauss. We will come again!
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
03/29/2023Franz B.
FLEGL GmbH Comment from FLEGL GmbH :
Thank you very much for the kind words and the great feedback! We are very happy and appreciate it!
Best regards from your Flegl Augenoptik team.
2.00 out of 5
Fair
Not recommended!
The sales rooms are easily accessible and bright.
Unfortunately, that's it, what I can report positive.
The order confirmation is minimal and does not contain any details about the ordered glasses, e.g. manufacturer of the lens and quality of the lens.
With progressive lenses, customers are advised a favorable quality (at an overpriced price), so that you already get used to the narrow field of vision in old age!
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
11/15/2022Anonymously
FLEGL GmbH Comment from FLEGL GmbH :
Dear Ms. ****-**** they are upset because they can not cancel the glasses ordered from us free of charge. Why this is not possible, we have explained to you in detail on the phone and by e-mail.
Of course, every one of our customers gets a glasses passport when they pick up their glasses, which lists the lens supplier, the exact lens type designation, the coatings and the exact diopters. Completely transparent and reputable.
When we are asked about this, we naturally also provide this information in writing when the order is placed. However, I must say that our customers have been completely satisfied with our previous approach. However, we will take your criticism on board and in the future, if you wish, we will issue a corresponding order confirmation.
At least I am pleased that you find our business premises in Schwieberdingen easily accessible and bright.
1.00 out of 5
Poor
Order Instruction Sheet:
On the sheet to be signed for varifocals, neither the manufacturer of the lens nor the quality of the lens is recorded in writing. On the soundtrack can be promised wonder what, nothing of it is recorded in writing. Absolutely unserious and intransparent.
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
11/15/2022Anonymously
FLEGL GmbH Comment from FLEGL GmbH :
Dear Ms. ****-****, they are upset because they can not cancel the glasses ordered from us free of charge. Why this is not possible, we have explained to you in detail on the phone and by e-mail.
Of course, every one of our customers gets a glasses passport when they pick up their glasses, which lists the lens supplier, the exact lens type designation, the coatings and the exact diopters. Completely transparent and reputable.
When we are asked about this, we naturally also provide this information in writing when the order is placed. However, I must say that our customers have been completely satisfied with our previous approach. However, we will take your criticism on board and in the future, if you wish, we will issue a corresponding order confirmation.
At least I am pleased that you find our business premises in Schwieberdingen easily accessible and bright.
5.00 out of 5
Excellent
Recommendation
I have been wearing glasses for over 50 years. However, I have never seen as well, clearly and distinctly as with Flegl's glasses, thanks to the extensive measurement of my visual acuity in advance and the expert advice and preparation.
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
09/23/2022Reiner S.
FLEGL GmbH Comment from FLEGL GmbH :
Thank you very much for your feedback and the positive feedback! We are pleased and very grateful! We wish you much joy with your new glasses!
Kind regards from your Flegl Augenoptik team.
5.00 out of 5
Excellent
Recommendation
Top customer service
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
09/14/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Excellent expertise.
Optimal eye measurement
Friendly customer-oriented staff
Mr. Flegl always has an open ear.
Impossible things are made possible
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
09/08/2022Anonymously
FLEGL GmbH Comment from FLEGL GmbH :
Thank you very much for the kind words and the great review!
We are very happy about it!
Kind regards, your Flegl Augenoptik Team
5.00 out of 5
Excellent
Recommendation
Very good friendly advice
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
06/08/2022H.
5.00 out of 5
Excellent
Recommendation
The determination of the eyeglasses by Mr. Möhrer including the measurement of the angle
Ms. Lobkov complemented the excellent result of my glasses with her expertise.
varifocals and VDU glasses. A big thank you!
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
05/28/2022Magdalena K.
5.00 out of 5
Excellent
Recommendation
Simply top I am completely satisfied
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
05/27/2022P.
5.00 out of 5
Excellent
Recommendation
very good consultation and implementation
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
05/13/2022Anonymously
FLEGL GmbH Comment from FLEGL GmbH :
Thank you very much for your feedback and evaluation.
Kind regards from your Optik Flegl Team
5.00 out of 5
Excellent
Recommendation
I found my favorite optician and my "offline" specialty store some time ago. Before that, I could not consistently experience such competent and individual advice (I have been wearing glasses for over 50 years). The range of the extensive current collection of eyeglass frames - including from our own development and manufacture - and the perfect craftsmanship of the glasses convince me again and again. The price/performance ratio is very good. I feel I am in the best of hands. For this, and not least for the all-round pleasant and friendly atmosphere, I am always happy to drive 50 kilometers to Sachsenheim. My eyes thank me every day!

K. Rettig
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
04/30/2022Anonymously
FLEGL GmbH Comment from FLEGL GmbH :
Thank you very much for this great feedback and the positive rating! We are incredibly pleased and very grateful for it. It was also a great pleasure for us to choose the perfect glasses for you together with you.
It was great fun for us and we wish you many compliments!
Best regards from your Optik Flegl team 🙂
5.00 out of 5
Excellent
Recommendation
Advice (and patience) super. Great expertise in glasses and frames. Friendly atmosphere.
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
04/30/2022Anonymously
5.00 out of 5
Excellent
Recommendation
All the staff are very friendly and the advice is top notch.
Eye tests and eye examinations are performed very thoroughly, everything is explained and time is taken. Our whole family has been a customer for years and we feel very well taken care of.
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
04/11/2022Anonymously
FLEGL GmbH Comment from FLEGL GmbH :
Thank you for this positive feedback.
5.00 out of 5
Excellent
Recommendation
A super professional visual function analysis with an equally qualified glasses and lenses consultation!
Thank you!
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
03/31/2022Frau und Herr G.
FLEGL GmbH Comment from FLEGL GmbH :
Dear family Gaiser,
thank you very much for the great and positive feedback.
Many greetings from your Optik Flegl team
4.67 out of 5
Excellent
Recommendation
I have never seen better with glasses
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
03/20/2022Anonymously
FLEGL GmbH Comment from FLEGL GmbH :
We are very happy to read that :-)
Thank you for the feedback and continue to have fun with the new glasses wishes your team of Optik Flegl
5.00 out of 5
Excellent
Recommendation
Acoustics: Here they take a lot of time for the fitting. There are regular appointments for cleaning the hearing aid and adjusting the volume, so I am not overwhelmed with it. My big thanks go to Mrs. Schaupp, who is very patient and friendly and has made it very easy for me to start living with hearing aids.
Stephan
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
03/20/2022Anonymously
FLEGL GmbH Comment from FLEGL GmbH :
Thank you so much for the great review!!!
We are very pleased!
Kind regards, your Flegl Optics and Acoustics Team.
5.00 out of 5
Excellent
Recommendation
I am very satisfied, anytime again.
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
03/19/2022Raimund W.
FLEGL GmbH Comment from FLEGL GmbH :
Thank you very much for the great feedback!
Kind regards from your Optik Flegl Team
5.00 out of 5
Excellent
Recommendation
Acoustics: Fast reliable friendly.
Alfred Thrush
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Customer review & rating for:
FLEGL GmbH - Kundenzufriedenheit
03/17/2022Alfred D.
FLEGL GmbH Comment from FLEGL GmbH :
Thank you very much for your feedback. Best regards from the Optik Flegl Team
618 Reviews from
5 other sources
4.92 out of 5
Excellent
5.00 out of 5
Excellent
112 reviews on Google Maps
 
07/08/2024
4.90 out of 5
Excellent
22 reviews on Facebook
 
05/15/2023
4.90 out of 5
Excellent
380 reviews on Google Maps
 
07/08/2024
4.90 out of 5
Excellent
61 reviews on Google Maps
 
06/30/2024
4.90 out of 5
Excellent
43 reviews on Google Maps
 
07/08/2024
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* All reviews and experiences about FLEGL GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/31/2020  |  Last update: 07/08/2024   |  Report profile

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