FoppaIT

Dear customer
Thank you for the review and the stars.
Once again, unfortunately, it had to be stated that one should not rely too much on the reliability of the restore points during system recovery. Also, an active Bitlocker encryption is more of a hindrance when trying to recover data. Fortunately, they did their homework and fully backed up their user data. Unfortunately, that rarely happens. Congratulations.
After the disk was completely wiped, their PC was quickly rebuilt. With my FoppaIT tuning and performance measures, the PC ran even faster and more optimal than when you bought it.
Now I hope that you can restore and install your data and programs just as quickly.
Have fun with the new Sprinter.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mrs. Benker
Thank you for your rating and the stars.
When PCs have long passed their age limit and then give up the ghost, it doesn't make much sense to reanimate them again in a time-consuming way, if that would still be possible somehow.
With a new purchase you have made the right decision.
It's like switching from an old, weak car to a new, strong one. Where before you had to wait and sweat, you are now sporty and cool on the road, thanks to more horsepower and air conditioning. Back again - no thanks.
A powerful PC is much more fun.
It's also good that we found out during the training that the new PC can support them extremely well in their hobbies, which they immediately took advantage of with my help.
Now they can dictate in Word and Mail, watch TV and radio programs and enjoy multimedia entertainment wherever they want to go with the PC, and they're on fire and saving a lot of money compared to the old methods.

I wish them a long time much joy with the new PC.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Strobl
Thank you very much for the stars and the rating.
With their PC problem that no Internet access was possible, although Internet was available, was already strange. The culprit could be found in the versch. VPN solutions, but I am also sure that a Windows setting played a trick on us.
In short, we have together freed your PC from a lot of garbage, which have a strong impact on the PC and Internet performance.
Besides the fact that the Internet access now works again, our measures have also made the PC noticeably faster. That's a real pleasure.
I wish you a lot of fun with your PC again.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Schindler
Thank you for your rating and the stars.
Your PC problems had it in itself. The installed SSD + HDD were heavily corrupted by physical and logical errors and also Bitlocker encrypted. Fortunately we were able to access the Bitlocker key so they were able to decrypt the data. It took a lot of tools to get all the data out that was possible.
They made the right decision to buy a new notebook as a result. Also, a weekly full backup was newly established to be prepared against such data gauses.

Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Battaglia
Thank you very much for the stars and the nice review.
Fortunately, before buying from the HP store, they contacted me to analyze and evaluate their choice. It came out that their choice of notebook was not intended for the actual purpose and thus too expensive.
We were able to find a high performance convertible notebook, which had >40% more engine power. Equipped with a 360 degree hinge, it was finger and stylus operable / writable, had an outstanding OLED glass touchscreen, and cost significantly less.
With the money saved, we could then easily buy a super equipped 27'' monitor.
The whole thing was rounded off with a full-duplex high-performance printer, making the new workstation perfectly equipped.
It is also cool that the convertible notebook is only connected to the monitor with a USB-C cable and is supplied with power via this cable. At the same time, the monitor is served with audio + video signals. This put an end to the usual tangle of cables, as the monitor also had stereo speakers and a USB hub.
As they could see at the training, images and fonts on the OLED display were simply phenomenal.
We discussed the benefits of automated weekly full backups. The various uses of OneDrive, Microsoft's cloud solution, were also convincing.

Last but not least, we brought order to the obligatory password chaos and compiled everything in an Excel spreadsheet. The iPhone was also synchronized with Outlook.

Still open is the synchronization of the Android tablet with Outlook and the merging of the data from these three different operating systems (Windows, Mac, Android) to create a contact/calendar database valid for all three systems.
I wish you a lot of joy and fun with your new workstation.
Kind regards
Robert Foppa - www.foppait.ch

Dear customer
Thank you very much for your detailed evaluation and the stars.
In case of electronic defects on old PCs it is wiser to get up to date with a new purchase. 2 years warranty, newest Windows, multiple performance compared to the old PC means also more fun, less frustration, be faster finished with the work and thus gain a lot of time.
One is also allowed to treat oneself to something new.
Fortunately, I was able to find a super notebook in a local store that was absolutely unrivaled in terms of price/performance. Breathtaking performance and lavishly equipped. What more could you want.
The data was undamaged, which unfortunately is not always the case.
Ordered after 1700, already delivered the other morning and ready for pickup in the evening. It doesn't get any faster than that. Thanks to the training, they are now also on a new level in terms of PC knowhow.

I wish them much joy with the new notebook. Thanks to the latest software and weekly full backup, you are now on the safe side.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mrs. Tschanun
Thank you very much for the stars and the rating.
Lucky that I could solve their problem of the PC not starting within seconds.
During my analysis I was able to show you many other deficiencies which should be fixed so that the PC starts faster and runs faster.
You are on the right track to make sure that your PC is backed up regularly in the future.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Giovanoli
Thank you very much for your rating and the stars.
The new purchase was the right decision. We were able to get hold of what is probably the most powerful notebook at a bargain price in the local trade. That's where joy comes in.
After my performance and tuning measures, all data was moved from the old to the new device.
Fortunately, the transfer took place at their place. So I noticed the severe anomalies in their router and amplifier. With the power measurements taken, it was proven that the router was defective.
Swisscom was very accommodating and immediately replaced the router and amplifier with new devices. After their installation, the hangs and crashes due to the faulty Internet connection were all gone.
Ingenious how they followed all my suggestions to ergonomically and efficiently rearrange their workstation. With their craftsmanship, they have now created a posh workspace to be envious of.
Have fun and enjoy your new equipment.
Kind regards
Robert Foppa - www.foppait.ch

I wish you much joy with the new notebook.

Dear Mr. Cirino
Thank you very much for the review and the stars.
Already very puzzling that connecting an MP3 player causes it to erase the entire internal flash disk (all invisible + visible partitions). The black screen at boot time was because the flash disk was radibuz empty.
They were lucky that I was able to completely restore the data, with entspr. tools, and read and save their data. A repair of the defective boot sectors was neither possible with several tools nor manually, so that the data medium was subjected to a full formatting with their OK, in order to ensure the greatest possible functionality again.
After their confirmation that all of their data was present and readable, the flash disk was then fully formatted to reanimate bad sectors.
Windows 10 was completely rebuilt from the ground up to the very last update available. After optimizing the PC and subjecting it to my performance + tuning measures, it became significantly faster than ever before. After that, all their data was copied back.

They were also lucky to have contacted FoppaIT:
SA 13:40 their call
SA 14:15 PC picked up from them
SA 21:30 handover of USB stick with their data for control
SO 09:40 their OK that everything is perfect
SO afternoon PC + data delivered to them
Only FoppaIT offers such a service.

The fact that she was able to prepare for her exam on Monday with the new/old faster PC and also complete it successfully made not only her but also me happy.
I wish them all the best and that they will be spared from such misfortunes in the future.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mrs. Vieli
Thank you very much for your rating, the stars and your recommendation. I am very pleased that they are so satisfied with my services. Also, we were lucky to get the equipment at a super price right at the dealer around the corner.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Müller
Thank you very much for the stars. Tuning and performance measures for PCs work small miracles. The devices become noticeably faster and more nimble. Due to the cleanup and recovery measures for their various mail accounts, everything now works between the PC and the smartphone. Mail accounts, everything now works between PC and smartphone. By unsubscribing from the large amount of newsletters, the daily flood of mail should now also be contained.
Thanks for everything.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mrs. Kuoni
Thank you very much for your complement and the stars.
One thing first - you have surprised me again and again with your IT knowledge. I have much younger clients who cannot hold a candle to you in this respect. My compliments.
Secondly: It wasn't bragging, because I know what I'm doing and what I have to do.
Your PC suffered from the fact that the Windows default settings are simply very bad and not designed for performance and Windows is overloaded with too much "junk", which no one needs, except that all it eats away a lot of performance, which is then missing the user for nerve-saving work.
As you can see, a lot of actions have to be performed until everything is optimized in such a way that you can get everything out of the PC, despite the weakening performance.
Coupled with the initially incredibly slow response times, i.e. delivery times, it takes a while and unfortunately you can't foresee that. But you just have to get through it.
Now the notebook reacts quickly again and allows stress-free work.
Many thanks and kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Poltera
Thank you very much for the review and the stars. They have done well to buy for their children and for themselves a new and very powerful convertible notebook. With it they provide the best means for the children to participate in the school distance learning and with pen also to work optimally on all the tasks transmitted in electronic form. Through the family training, I was able to give them an idea of what their new PC is capable of. From form processing with pen to dictation and the PC writes, information retrieval, etc. it can do everything your heart desires. With the automated full backups they are well protected against data loss of any kind. With the Microsoft 365 school license, they have more great options for backup and data sharing. I recommend the whole family to use these new possibilities. They will be thrilled.
Have fun with your new PC.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Bieg
Thank you very much for the stars. Well prepared is already half won. I have already repaired many PCs in under 1 minute.
With your PC I was with less than one second even clearly faster than the fastest pit stop in the Formula 1.
Troubleshooting under 5 minutes, but also far beyond, I do very often for free, like with them.
Isn't it also said "Every day at least one good deed" or simply "Giving joy makes happy"?

In any case, I met a computer scientist with very interesting skills in return. I wish them much success with their forward-looking project in Switzerland for the great benefit of Swiss rail travel.

All the best.
Kind regards
Robert Foppa- www.foppait.ch

Dear Mr. Battaglia
Thank you very much for the rating and the stars.
I am very pleased that they appreciate my work so much. I am happy that we were able to fix all the flaws and raise functionality, performance and security to the highest possible level. The Windows default settings are very flawed and counterproductive.
Now I hope that they can book a success with my tips in the suggested Microsoft complaint. Good luck.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mrs. Hug
Thank you very much for the stars. The new HP Convertible is several times faster than the old Microsoft Notebook and with the new printer and monitor you have created a highly efficient and ergonomic workplace that many office and home office workers will envy. After buying a PC, regular data backups are the most important thing. The PC is constantly exposed to the danger of data loss. The causes are usually Windows, driver and software updates/upgrades, hardware defects, viruses, tools and in the rarest cases the user himself. A check of the target/actual Internet performance, the reception conditions in the house and the TV/telephony/mobile/Internet subscriptions is almost always worthwhile. Such checks often lead to cost reductions and performance optimization, which can run into the hundreds or even thousands of francs per year. Especially if the Internet connection is via copper lines. In their case, everything was OK in this respect. Nevertheless, the technical measures implemented led to better reception conditions in the apartment.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Müller
Thank you very much for the stars. Changing settings without knowing what you are doing has never been a good idea. If there are too many changes, everything can get out of control IT-wise, as it happened with you. Their very special Internet connection and the forgotten PIN showed that Microsoft has not done its homework either. For this very special login, there is no possibility to enter the known password if you don't know the PIN. This is incomprehensible, because all other login screens offer PIN, password and, depending on technical availability, also fingerprint or face. Replacing the old backup disk with a new, larger and faster one was indicated. Thus, the natural data growth can be covered again for many years, especially by new photos.

Kind regards
Robert Foppa - www.foppait.ch

Dear customer
Thank you for the stars and the praise. IT can be very complex and you don't always know everything. But technical savvy and many years of professional experience are the basis with which the vast majority of problems can be solved.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Laux
I am very pleased that you were so satisfied with my advice. Thank you very much for the stars.
I hope that they can successfully get their PC up and running again, because I don't believe that the manufacturer support statements are true that the motherboard is defective.
Good luck.
Robert Foppa - www.foppait.ch

Dear Mr. Decasper
Thank you very much for the stars.
I am glad that we were able to successfully implement all their "previously impossible functions and wishes" on PC and notebook. With the tuning and performance measures, the conversion from HDD to SSD, both devices are now much faster. TV + radio is also quite nice. Your wife has her bright joy that she now has her own TV in the notebook. We were also able to put the purchased but never activated Office365 into operation and thus uninstall her old Home + Business app. Now printing via WLAN works throughout the house on PC, notebook, tablet and smartphone and with the notebook it now even goes from the hunting lodge to the Internet via its own hotspot.
It's great that all these technical goodies now work on all devices.
I am convinced that both of you will have a lot of fun with the new devices.
Kind regards
Robert Foppa - www.foppait.ch