FoppaIT

Dear Mr. Cirino
Thank you very much for the review and the stars.
Already very puzzling that connecting an MP3 player causes it to erase the entire internal flash disk (all invisible + visible partitions). The black screen at boot time was because the flash disk was radibuz empty.
They were lucky that I was able to completely restore the data, with entspr. tools, and read and save their data. A repair of the defective boot sectors was neither possible with several tools nor manually, so that the data medium was subjected to a full formatting with their OK, in order to ensure the greatest possible functionality again.
After their confirmation that all of their data was present and readable, the flash disk was then fully formatted to reanimate bad sectors.
Windows 10 was completely rebuilt from the ground up to the very last update available. After optimizing the PC and subjecting it to my performance + tuning measures, it became significantly faster than ever before. After that, all their data was copied back.

They were also lucky to have contacted FoppaIT:
SA 13:40 their call
SA 14:15 PC picked up from them
SA 21:30 handover of USB stick with their data for control
SO 09:40 their OK that everything is perfect
SO afternoon PC + data delivered to them
Only FoppaIT offers such a service.

The fact that she was able to prepare for her exam on Monday with the new/old faster PC and also complete it successfully made not only her but also me happy.
I wish them all the best and that they will be spared from such misfortunes in the future.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mrs. Vieli
Thank you very much for your rating, the stars and your recommendation. I am very pleased that they are so satisfied with my services. Also, we were lucky to get the equipment at a super price right at the dealer around the corner.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Müller
Thank you very much for the stars. Tuning and performance measures for PCs work small miracles. The devices become noticeably faster and more nimble. Due to the cleanup and recovery measures for their various mail accounts, everything now works between the PC and the smartphone. Mail accounts, everything now works between PC and smartphone. By unsubscribing from the large amount of newsletters, the daily flood of mail should now also be contained.
Thanks for everything.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mrs. Kuoni
Thank you very much for your complement and the stars.
One thing first - you have surprised me again and again with your IT knowledge. I have much younger clients who cannot hold a candle to you in this respect. My compliments.
Secondly: It wasn't bragging, because I know what I'm doing and what I have to do.
Your PC suffered from the fact that the Windows default settings are simply very bad and not designed for performance and Windows is overloaded with too much "junk", which no one needs, except that all it eats away a lot of performance, which is then missing the user for nerve-saving work.
As you can see, a lot of actions have to be performed until everything is optimized in such a way that you can get everything out of the PC, despite the weakening performance.
Coupled with the initially incredibly slow response times, i.e. delivery times, it takes a while and unfortunately you can't foresee that. But you just have to get through it.
Now the notebook reacts quickly again and allows stress-free work.
Many thanks and kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Poltera
Thank you very much for the review and the stars. They have done well to buy for their children and for themselves a new and very powerful convertible notebook. With it they provide the best means for the children to participate in the school distance learning and with pen also to work optimally on all the tasks transmitted in electronic form. Through the family training, I was able to give them an idea of what their new PC is capable of. From form processing with pen to dictation and the PC writes, information retrieval, etc. it can do everything your heart desires. With the automated full backups they are well protected against data loss of any kind. With the Microsoft 365 school license, they have more great options for backup and data sharing. I recommend the whole family to use these new possibilities. They will be thrilled.
Have fun with your new PC.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Bieg
Thank you very much for the stars. Well prepared is already half won. I have already repaired many PCs in under 1 minute.
With your PC I was with less than one second even clearly faster than the fastest pit stop in the Formula 1.
Troubleshooting under 5 minutes, but also far beyond, I do very often for free, like with them.
Isn't it also said "Every day at least one good deed" or simply "Giving joy makes happy"?

In any case, I met a computer scientist with very interesting skills in return. I wish them much success with their forward-looking project in Switzerland for the great benefit of Swiss rail travel.

All the best.
Kind regards
Robert Foppa- www.foppait.ch

Dear Mr. Battaglia
Thank you very much for the rating and the stars.
I am very pleased that they appreciate my work so much. I am happy that we were able to fix all the flaws and raise functionality, performance and security to the highest possible level. The Windows default settings are very flawed and counterproductive.
Now I hope that they can book a success with my tips in the suggested Microsoft complaint. Good luck.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mrs. Hug
Thank you very much for the stars. The new HP Convertible is several times faster than the old Microsoft Notebook and with the new printer and monitor you have created a highly efficient and ergonomic workplace that many office and home office workers will envy. After buying a PC, regular data backups are the most important thing. The PC is constantly exposed to the danger of data loss. The causes are usually Windows, driver and software updates/upgrades, hardware defects, viruses, tools and in the rarest cases the user himself. A check of the target/actual Internet performance, the reception conditions in the house and the TV/telephony/mobile/Internet subscriptions is almost always worthwhile. Such checks often lead to cost reductions and performance optimization, which can run into the hundreds or even thousands of francs per year. Especially if the Internet connection is via copper lines. In their case, everything was OK in this respect. Nevertheless, the technical measures implemented led to better reception conditions in the apartment.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Müller
Thank you very much for the stars. Changing settings without knowing what you are doing has never been a good idea. If there are too many changes, everything can get out of control IT-wise, as it happened with you. Their very special Internet connection and the forgotten PIN showed that Microsoft has not done its homework either. For this very special login, there is no possibility to enter the known password if you don't know the PIN. This is incomprehensible, because all other login screens offer PIN, password and, depending on technical availability, also fingerprint or face. Replacing the old backup disk with a new, larger and faster one was indicated. Thus, the natural data growth can be covered again for many years, especially by new photos.

Kind regards
Robert Foppa - www.foppait.ch

Dear customer
Thank you for the stars and the praise. IT can be very complex and you don't always know everything. But technical savvy and many years of professional experience are the basis with which the vast majority of problems can be solved.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Laux
I am very pleased that you were so satisfied with my advice. Thank you very much for the stars.
I hope that they can successfully get their PC up and running again, because I don't believe that the manufacturer support statements are true that the motherboard is defective.
Good luck.
Robert Foppa - www.foppait.ch

Dear Mr. Decasper
Thank you very much for the stars.
I am glad that we were able to successfully implement all their "previously impossible functions and wishes" on PC and notebook. With the tuning and performance measures, the conversion from HDD to SSD, both devices are now much faster. TV + radio is also quite nice. Your wife has her bright joy that she now has her own TV in the notebook. We were also able to put the purchased but never activated Office365 into operation and thus uninstall her old Home + Business app. Now printing via WLAN works throughout the house on PC, notebook, tablet and smartphone and with the notebook it now even goes from the hunting lodge to the Internet via its own hotspot.
It's great that all these technical goodies now work on all devices.
I am convinced that both of you will have a lot of fun with the new devices.
Kind regards
Robert Foppa - www.foppait.ch

Dear customer
Thank you very much for the review and the stars. I hope you will enjoy your new printer.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Kuijlaars
Thank you very much for the stars. It was a bit of luck that the PC ran again after a cold start. With PCs that no longer start, troubleshooting and repair can be very time consuming.
Your PC had the usual problems of completely overbooting programs.
Windows is completely overloaded right out of the box and set up quite poorly and insecurely. My performance and tuning measures clean this up and give every PC wings again.
The PC thanks them with shorter startup times, much faster response to all your inputs, more security and less noise because less power is consumed. Less power also means less waste heat that has to be blown out.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Spinas
Thank you very much for the stars.
You were quite unlucky when you bought the PC. Actually, you can expect that for the price you paid, you buy a device with a processor that is no more than 2 years old. In their case, it was a more than 3 year old processor from 2016 for the price of a more powerful processor from 2019. That is not acceptable. If outdated hardware has to be sold, then please also with a clear price reduction and clear labeling. Everything else is very unserious.
My offer still stands that I will do the conversion of the installed HDD to a much faster SSD for them for free. You only have to buy the SSD. They are available today for CHF 50-80. Then they could give this notebook to their younger brother.
Kind regards
Robert Foppa - www.foppait.ch

Dear customer
Thank you very much for the stars. Yes, the no longer bootable PC was really a sticking point. The bluescreen error code clearly pointed to a driver problem with the Antivir virus protection that was no longer available. All numerous efforts to solve this problem failed. Only an update of the BIOS firmware to the highest possible level, although it was already at a high and current level, could finally solve the problem at the very last push, before I ran out of ideas. I already told them in the first long phone call that the error codes very often point in the wrong direction. It's like twisting a signpost a bit and you're on the completely wrong road to a destination that can no longer be found.

A PC can very often be very bitchy that you can despair of it.

Take my advice to heart. Always keep Windows up to date and make backups. This makes problem solving much easier and faster.

FoppaIT stands for repairing and returning defective PCs as quickly as possible.
Night shifts and Sunday work are part of it.

Kind regards
Robert Foppa - www.foppait.ch

Dear Mrs. Patzen
Thank you for the stars. There comes a time when you should say goodbye to your old notebook and treat yourself to a new purchase. You will never regret it. The speed increases and the resulting time savings are tremendous. It's just a lot more fun to be able to work on a fast PC. The found convertible notebook at a bargain price should make the change easier.
Have the notebook professionally set up by FoppaIT, for example, then everything is included (data protection, data security, automation, etc.) and optimized to the maximum. The seller's offers are certainly cheaper, but also very minimalistic in design and thus not at all sufficient for today's security and efficiency demands.
Have fun with the new convertible notebook.
Kind regards

Dear Mrs. Scherer
Congratulations on your purchase of this beautiful and fast-paced notebook. Performance and price comparisons are always worthwhile. Nothing is more annoying than buying a lame or old duck for too much money.
The advice makes the difference. During the demo / training, they could also see what enormous potential is in the new device that is just waiting to be used by them.
I wish them a lot of fun and joy with the new notebook.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Obrist
I guess it was not bad at all that the old notebook broke. So they gifted themselves with an ultra-modern convertible notebook. After the demo/training they could see for themselves the huge potential of the new purchase. Dictation, drawing, the whole office package, Outlook - and above all, no more waiting. Making coffee while booting up is no longer an option. Just turn it around once and it's ready for action.
Kind regards
Robert Foppa - www.foppait.ch

Dear Mr. Depeder
Thank you very much for the great evaluation. Thanks to the factory reset, we were able to get all the quirks out of the PC right away. Thanks to maximum optimization, it now runs better and faster than ever before. More is not possible. But our daughter has promised to return the fast notebook she confiscated this summer. We will see if she keeps her word ;-)
Kind regards
Robert Foppa - www.foppait.ch