Unfortunately, during a desired consultation for information of an existing contract, it was suggested to me to terminate the cooperation.
First I could still get my information, which later turned out to be not quite correct, when asking the insurance company directly.
Afterwards, they explained to me in a friendly but clear manner that a cooperation for the future is not desired, since I only have an insurance with the company Gauggel. This is not profitable enough. It should be said that my family is a long-term customer, with several contracts that are concluded with the company Gauggel.
The approach and also the handling without any offer of an alternative (except to cancel other existing contracts with which I am satisfied), I find disappointing.
Nevertheless, I wish you company Gauggel all the best and thank you for the previous cooperation.