Georg Knappworst GmbH & Co. KG

Master gunsmith company since 1843

Georg Knappworst GmbH & Co. KG
901 Reviews i
published (99 %)
out of 902 reviews
Contact information
KNAPPWORST, the large, traditional specialty store for hunting and shooting sports was founded in 1843. It is managed by the family in the fifth generation and is known as a reliable partner of hunters and sport shooters far beyond the region...

Contact information

Georg Knappworst GmbH & Co. KG
Fallersleber Str. 12/13
38100 Braunschweig
Germany
Directions

Contact person
Stefan Knappworst

Review from 11/12/2023  
1.80 out of 5
Fair
Service on offer
Information
Consulting
Services
Payment
Top competencies

Customer loyalty

5.00 out of 5
20 Reviews

Quality

4.95 out of 5
19 Reviews

Customer support

5.00 out of 5
17 Reviews

108 Reviews on ProvenExpert.com

1.80 out of 5
Fair
No possibility to order in the store at weekends. The online service department seems to be weakening.
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
11/12/2023Anonymously
Georg Knappworst GmbH & Co. KG Comment from Georg Knappworst GmbH & Co. KG:
The person later informed me by email that they had not meant it that way.

The person realized that nobody can respond to store inquiries at the weekend.
5.00 out of 5
Excellent
Recommendation
Very very good keep it up
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
09/18/2023Björn K.
5.00 out of 5
Excellent
Recommendation
One saleswoman is a bit weird but the gunsmiths are top notch!
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
09/17/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Perfect customer service during repair, fast and customer-friendly processing. Unreservedly recommendable!
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
08/22/2023Michael O.
4.80 out of 5
Excellent
Recommendation
I have already ordered several high-quality binoculars from Knappworst GmbH & Co. KG. In addition to the attractive prices and short delivery times, Knappworst offers very good customer service both in terms of advice before purchase and in the event of complaints. I can therefore recommend the company Knappworst without reservation.
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
01/21/2023Ch. F.
5.00 out of 5
Excellent
Recommendation
Very good contact and service. The used gun was as good as new at a super price-performance ratio. I will be happy to come back. Thumbs up...
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
12/28/2022Axel W.
5.00 out of 5
Excellent
Recommendation
Very fast delivery, ordered yesterday, arrived today
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
06/02/2022Anonymously
4.60 out of 5
Excellent
Recommendation
Very friendly staff, knowledgeable and competent.
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
03/17/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Service, product selection, advice and price-performance is simply top. I am very satisfied, even my complaint was resolved very pragmatically and accommodating.
M. Apel
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
11/06/2021Matthias A.
5.00 out of 5
Excellent
Recommendation
Everything went very smoothly. Order placed, confirmation email received, info when it was sent off. Order arrived very quickly, even without shipping costs. Everything really perfect!
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
05/17/2021Ilona J.
5.00 out of 5
Excellent
Recommendation
Very friendly customer service. Fast response time to requests, good prices and most importantly fast shipping of items. The website is clearly designed. This also makes shopping a pleasure. For me, a reason to come back. Greeting, Rüdiger Schulz
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
04/30/2021Rüdiger S.
5.00 out of 5
Excellent
Recommendation
Fast delivery, good prices, top advice!
Again and again with pleasure!
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
04/29/2021Stefan S.
2.40 out of 5
Fair
Before and during the conclusion of the purchase by phone extremely friendly. The processing on site is erschreckendd. The contact person had "no time". Instead, I as a customer was rudely and quite gruffly "baked off". There was also no correct invoice with complete address etc., although I was expressly requested to provide this data for the invoice.
On inquiry with the management finally came the reference, one may buy nevertheless in the future elsewhere.
An absolutely impersonal store with extremely miserable customer treatment. If I buy articles with a price tag of several thousand euros, then I expect halfway customer-oriented behavior. Customer service is obviously a foreign word in the house Knappwiorst.
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
03/14/2021Anonymously
Georg Knappworst GmbH & Co. KG Comment from Georg Knappworst GmbH & Co. KG:
Anyone who knows us knows that customer orientation is our top priority. This can also be seen in the many positive reviews.
Especially in the current time we are happy about every single customer!

In this case, a mutual agreement has obviously not been reached. There are two sides to every coin.
5.00 out of 5
Excellent
Recommendation
Written request was answered immediately and with photos made especially for this purpose
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
03/06/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Order as it should be fast, everything complete and well packaged.

Normal store always a very good advice, here everyone is helped.
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
03/03/2021N.
5.00 out of 5
Excellent
Recommendation
Everything is fine, top advice, lightning dispatched, responds immediately to emails and agreements. Highly recommended.
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
01/16/2021Dr. Hans-Joachim H.
4.00 out of 5
Good
Recommendation
The Steiner binoculars were the best deal on the net. Delivered quickly and ordered as a guest.
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
01/16/2021Anonymously
5.00 out of 5
Excellent
Recommendation
I was able to purchase a SIg Sauer X-Five Supermatch from Knappworst, which was no longer available around my hometown (Berlin). The telephone consultation was excellent, and the further procedure up to the delivery by courier not to top. My follow-up weapons, as well as ammunition I will buy immediately in Brunswick.
Thanks for it...
P.Senger
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
01/13/2021P. S.
5.00 out of 5
Excellent
Recommendation
Top processing, has worked great gladly always again maybe next time with PayPal
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
01/13/2021Anonymously
5.00 out of 5
Excellent
Recommendation
As a new customer of the company Knappworst I was very satisfied! My order arrived before the promised date at my home. The goods were well packed. My next order will go through Georg Knappworst again!!!
Thank you very much for that.
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Customer review & rating for:
Georg Knappworst GmbH & Co. KG
01/08/2021Jürgen W.
793 Reviews from
3 other sources
4.89 out of 5
Excellent
4.99 out of 5
Excellent
635 reviews on eGun
 
08/20/2020
4.50 out of 5
Excellent
153 reviews on Google Maps
 
03/10/2024
4.20 out of 5
Good
5 reviews on idealo
 
12/03/2023
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* All reviews and experiences about Georg Knappworst GmbH & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/05/2017  |  Last update: 03/17/2024   |  Report profile

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