Gerhard Lugauer

Certified Financial Planner™ & Retirement Planning Expert

Contact information

What's on offer

Private financial planning Certified Financial Planning pension provision life insurance unit-linked life insurance accident provision health care insurance investment specialist investment advice future provision unit-linked life insurance expert

Contact information

Gerhard Lugauer
WIENER STÄDTISCHE Versicherung AG
Neuer Markt 13
3910 Zwettl
Austria
Directions

Opening hours

Saturday CLOSED
100% Recommended
5 stars 25
3 stars 0
2 stars 0
1 star 0
Excellent (5.00)
Cost-performance ratio
Excellent (4.63)
Top competencies

Project success

5.00 out of 5
8 Reviews

Customer satisfaction

5.00 out of 5
8 Reviews

Customer loyalty

5.00 out of 5
8 Reviews

26 Reviews on ProvenExpert.com

4.97 out of 5
Excellent
4.80 out of 5
Excellent
Recommendation
I liked how fast and uncomplicated everything was and that surprised me very positively. Thank you for that.
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Customer review & rating for:
Spezial: Leistungserbringung und Schadenserledigung von Gerhard LUGAUER
10/22/2019Müller Hildegard
4.98 out of 5
Excellent
Recommendation
Thank you Gerhard for your tireless efforts and your constant availability in case of emergency (as this time also despite difficult time difference). It was clear to me, and this has been confirmed once again, that you can be relied on even in extraordinary emergency situations. Thank you very much for your support, Matthias.
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Customer review & rating for:
Spezial: Leistungserbringung und Schadenserledigung von Gerhard LUGAUER
08/12/2019Matthias
Gerhard Lugauer Comment from Gerhard Lugauer:
Dear Matthias! Wow - THANK YOU for your kind words!!!
It makes me especially happy when customers take out insurance and then see WHAT the VALUE of insurance is. Namely - security in emergency situations.

I burn for my customers - and support them - as well as in your case as far as it goes ;)
Super that everything worked out in the end - this also gives me again and again a confirmation to do the right thing ;)
Best regards, Gerhard
4.40 out of 5
Good
Recommendation
Processes inquiries and claims immediately and also reports in between how far the processing has gone - great service!
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Customer review & rating for:
Spezial: Leistungserbringung und Schadenserledigung von Gerhard LUGAUER
07/08/2019Anonymously
Gerhard Lugauer Comment from Gerhard Lugauer:
Thank you very much.
I also find it important - to know the status in between - information that everything is running simply reassures.
I also experience this service at other top companies where I am a customer.
Thank you for the rating!
5.00 out of 5
Excellent
Recommendation
We were very satisfied with his professional and competent conduct of the conversation and did not have the feeling that we were being sold anything. Mr. Lugauer has advised us where the interest was. Thank you Mr. Lugauer !
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Customer review & rating for:
Feedback nach Terminen mit Gerhard LUGAUER, CFP, EFA (persönlich, telefonisch, via Skype, etc.)
12/11/2018Eveline
Gerhard Lugauer Comment from Gerhard Lugauer:
Thank you very much for your lines. Your comment makes me very happy and confirms me to continue the work in this way.
My aim is always to present the rather complex topics such as insurance and investment to customers in an easily understandable way and thus facilitate a decision.
Everyone likes to buy - no matter what - if he or she can see a clear sense - a personal benefit.
Best regards, Gerhard Lugauer
5.00 out of 5
Excellent
Recommendation
I have been a customer and enthusiastic policyholder of Wiener Stättische for 4 years now. Represented by Gerhard Lugauer, I always feel very well advised. Competence, experience and quick action distinguish Mr. Lugauer in particular. My recommendation : Wiener Stättische (ask for Mr. Gerhard Lugauer) 😉
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Customer review & rating for:
Gerhard LUGAUER - Qualitätssicherung & Kundenbegeisterung
04/26/2018Sonja - Pm-International
Gerhard Lugauer Comment from Gerhard Lugauer:
Dear Sonja! Thank you very much for your lines.
The value of an insurance policy is shown in the event of a claim, because in the event of a claim you see what the promise of benefits (policy) of the company and that of the acting persons is worth.
I am always pleased when I succeed in making customers not only satisfied, but enthusiastic.
Best regards, Gerhard Lugauer
5.00 out of 5
Excellent
Recommendation
Mr. Lugauer is a very competent and courteous advisor. He is always available for all insurance concerns and takes care of all details. Highly recommended insurance consultant!!! Thank you Gerhard for always being there for us!
Martin and Irene
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Customer review & rating for:
Spezial: Leistungserbringung und Schadenserledigung von Gerhard LUGAUER
04/16/2018Irene
Gerhard Lugauer Comment from Gerhard Lugauer:
Dear Irene! Dear Martin!
Thank you very much for your lines.
In my office there is a poster that says: "A satisfied customer is our best advertisement."
My goal is to have customers who are not only satisfied but are enthusiastic about my services and express this to others.
Best regards and a good and safe time!
Your Gerhard
5.00 out of 5
Excellent
Recommendation
Gerhard Lugauer has been looking after me and my family for years in the best possible way in all our insurance matters.
I would like to use this feedback form to thank him from the bottom of my heart.
He is very concerned, competent and eager to solve problems in all my / our concerns.
Only recently I realized again how naturally Mr. Gerhard Lugauer is there for me in word and deed. In an emergency situation, I reached for my cell phone at 22:00 on a holiday to ask him for information. With his calm and competent explanations, he succeeded in solving the problem and, incidentally, in calming me down again.
A big and heartfelt "Thank you" - for all your help and support, dear Gerhard!
Maria Fox
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Customer review & rating for:
Spezial: Leistungserbringung und Schadenserledigung von Gerhard LUGAUER
04/03/2018Maria
Gerhard Lugauer Comment from Gerhard Lugauer:
Dear Maria!
Thank you very much for participating in the review and especially for your personal lines!

It is also me, especially in such emergency situations, always particularly aware of how important an optimal coverage of the various risks is.

What is important for an insurance?
What counts in the end?
The cheapest price? The most beautiful brochure? The trendiest market appearance?

The value of an insurance - especially a risk insurance - becomes clear when there is a claim. What drive, what energy is spent on dealing with my personal problem? How committed is my personal contact person to me?

For me personally, the fulfillment of my promise - to support my customers 100% in the event of a claim - has top priority. Yes, even outside the usual hours!

Thanks again and all the best!
Gerhard Lugauer
5.00 out of 5
Excellent
Recommendation
I am very satisfied because Gerhard Lugauer invests a lot of time to find good solutions for me and he tries to explain very demanding documents in a simple and logical way.
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Customer review & rating for:
Feedback nach Terminen mit Gerhard LUGAUER, CFP, EFA (persönlich, telefonisch, via Skype, etc.)
03/22/2018Elemer Alexandre
Gerhard Lugauer Comment from Gerhard Lugauer:
Dear Elemer Alexandre!
Thank you very much for your lines.
Whoever hears the term "insurance" and/or "investment" often associates it with complex documents or information folders that are difficult to understand.
I am very pleased that I was able to break down this complexity for you as well.
In essence, it is always about hedging and intelligent tax-optimized investment strategies that best fit your current situation.
Best regards, Gerhard Lugauer
5.00 out of 5
Excellent
Recommendation
Great advice and always very helpful with questions. Very competent 👍🏻
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Customer review & rating for:
Feedback nach Terminen mit Gerhard LUGAUER, CFP, EFA (persönlich, telefonisch, via Skype, etc.)
09/10/2017Alexandra Lindtner
Gerhard Lugauer Comment from Gerhard Lugauer:
Thank you very much for your rating!
You are also very welcome to recommend me.
Focus: To give the customer the service and product performance what he or she needs and fits and in case of performance to be there and support in the best possible way!
Best regards
Gerhard Lugauer
5.00 out of 5
Excellent
Recommendation
Very quick response to personal inquiries - even outside office hours.
Regular contact and inquiry. Not anxious to arrange the most expensive, but the most suitable offer :-)
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Customer review & rating for:
Feedback nach Terminen mit Gerhard LUGAUER, CFP, EFA (persönlich, telefonisch, via Skype, etc.)
08/10/2017Verena Rosenkranz
Gerhard Lugauer Comment from Gerhard Lugauer:
Dear Mrs. Rosenkranz!
Thank you for your very valuable lines! He who helps quickly, helps twice. This motto is - for me - at the top of the priority list. Responding as quickly as possible is also a clear customer advantage over our market competitors.
For my personal customers, all channels are open in the event of an emergency. Be it an e-mail, SMS, social media messages, Skype or the personal phone call.
In addition, it is not about providing you with the most expensive product or service - but a product or service that fits your personal situation and your financial possibilities.
Best regards, Gerhard Lugauer
5.00 out of 5
Excellent
Recommendation
Very friendly and responds to the request of the customer !
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Customer review & rating for:
Feedback nach Terminen mit Gerhard LUGAUER, CFP, EFA (persönlich, telefonisch, via Skype, etc.)
07/14/2017Gerhard Lindtner
Gerhard Lugauer Comment from Gerhard Lugauer:
Dear Mr. Lindtner!
Thank you for your review.
A satisfied customer is our best advertisement!

I look forward to further good cooperation based on your needs!

Gerhard Lugauer
5.00 out of 5
Excellent
Recommendation
Mr. Lugauer was very involved and forwarded the contract quickly. We were very satisfied.
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Customer review & rating for:
Feedback nach Terminen mit Gerhard LUGAUER, CFP, EFA (persönlich, telefonisch, via Skype, etc.)
05/11/2017Stephanie
Gerhard Lugauer Comment from Gerhard Lugauer:
Thank you very much for your feedback dear Stephanie!
5.00 out of 5
Excellent
Recommendation
Hello Gerhard you are super!!! lg Harald Höbart
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Customer review & rating for:
Feedback nach Terminen mit Gerhard LUGAUER, CFP, EFA (persönlich, telefonisch, via Skype, etc.)
05/08/2017Harry
5.00 out of 5
Excellent
Recommendation
Hello, I am a mother of 4 and small incidents happen now and then, such as my little daughter has now broken the neighbor's cell phone. I then turned to my insurance advisor Wiener Städtische.
My advisor Lugauer Gerhard immediately took special care of me and the damage, according to the motto: "We want to have your worries".
Thank you for the friendly, quick and professional support! LG Irene Höbart
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Customer review & rating for:
Spezial: Leistungserbringung und Schadenserledigung von Gerhard LUGAUER
05/03/2017Irene
5.00 out of 5
Excellent
Recommendation
Often one feels small and powerless in the face of insurance companies - especially when a claim has occurred. Gerhard Lugauer accompanies his customers also in the case of damage, from the occurrence of the insurance case to the final settlement. As a customer, you are well informed and, above all, you are not alone and helpless. THANKS
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Customer review & rating for:
Spezial: Leistungserbringung und Schadenserledigung von Gerhard LUGAUER
02/17/2017Alexander
5.00 out of 5
Excellent
Recommendation
It is very important to me that I have the feeling that the person who advises me is also competent and that I can rely on him. After my accident, I felt optimally looked after. I was also well insured - that is, I was also well advised in advance.
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Customer review & rating for:
Spezial: Leistungserbringung und Schadenserledigung von Gerhard LUGAUER
12/19/2016Frau Monika Geisberger - Werbeagentur NEXUS GmbH
5.00 out of 5
Excellent
Recommendation
I have already had 3 accidents with my car where I was not at fault. Mr. Lugauer was always very helpful. I would recommend him because he is always there when you need him. He is a very good insurance agent that I would always recommend!
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Customer review & rating for:
Spezial: Leistungserbringung und Schadenserledigung von Gerhard LUGAUER
08/18/2016Petra SCHNEIDER
Gerhard Lugauer Comment from Gerhard Lugauer:
Dear Mrs. Schneider!
Thank you very much for your words.
Yes, it is very important to me personally that my customers receive the best possible result.
Even if - as in your case - it was not really my job to take care of this claim.
For my loyal customers I jump into the breach here too!
Thank you again for your time and I look forward to your recommendations.

Best regards, Gerhard Lugauer
https://www.wienerstaedtische.at/berater/gerhard.lugauer
5.00 out of 5
Excellent
Recommendation
He is fast and reliable
He is my best consultant
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Customer review & rating for:
Gerhard LUGAUER - Qualitätssicherung & Kundenbegeisterung
06/17/2016Jürgen
5.00 out of 5
Excellent
Recommendation
Top, just keep it up!!!
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Customer review & rating for:
Gerhard LUGAUER - Qualitätssicherung & Kundenbegeisterung
09/08/2015Anonymously
5.00 out of 5
Excellent
Recommendation
Gerhard knows his field very well! I am glad that I can call him anytime and anywhere and he always helps me with advice and support! Thanks for that :)
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Customer review & rating for:
Gerhard LUGAUER - Qualitätssicherung & Kundenbegeisterung
09/04/2015Anonymously
49 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
49 reviews on finanzBUDDY.at
 
03/17/2022
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All reviews and experiences about Gerhard Lugauer are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/11/2015  |  Last update: 10/22/2019   |  Report profile

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