GRAEF Gruppe

Distributor for AJAX Systems | Keysoft Cloud | Security Technology | IT Service

GRAEF Gruppe
6,631 Reviews i
published (99%)
out of 6,693 reviews
Contact information
GRAEF Group is your specialist in the field of security technology since 2007.
We are official distributor of the AJAX Systems wireless alarm system.

From us you get among other things:...

Contact information

GRAEF Gruppe
Kochhannstr 17
10249 Berlin
Germany
Directions

Contact person
Konrad Linke

Opening hours

Friday 09:00 am-06:00 pm
Review from 09/28/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Professionalism

4.71 out of 5
31 Reviews

Customer focus

4.58 out of 5
31 Reviews

Customer satisfaction

4.60 out of 5
30 Reviews

189 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Competent-Fast-Reliable
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Customer review & rating for:
GRAEF Gruppe
09/28/2022Gregor Klässig
5.00 out of 5
Excellent
Recommendation
They are simply always there when you need them.
And appointments are kept.
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Customer review & rating for:
GRAEF Informationstechnologie
03/02/2022Anonymously
4.20 out of 5
Good
Recommendation
Especially the service is great
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Customer review & rating for:
GRAEF Informationstechnologie
02/23/2022Anonymously
4.67 out of 5
Excellent
Recommendation
For five years we have been using the hotel locking system TSE for our vacation home and always cause amazement among the guests because it works offline.
However, the installation was not trivial. But at least it remains unforgotten how the boss himself got everything working after a good hour.
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Customer review & rating for:
GRAEF Informationstechnologie
02/17/2022Geisthardt
3.80 out of 5
Good
Recommendation
Have ordered now more almost 2 years ago the first time, the would arrived on time, but could not operate.
Customer service helped immediately by phone, but even this could not do anything. Goods were sent back as agreed by phone with the technician. Since then nothing more heard. Then lezten December a reminder that has not yet been paid, with extremely inflated price (goods under 50 € with reminder more than 3 times).
I then wrote to the collection agency and the Gräfgruppe that I had returned the goods and since then heard nothing more.
Service could be good.
Goods and store is good
only the complaint s processing was bad with me.
Would like to remain a customer but not so.
It should report to me times who regarding this incident. Have returned the goods and will certainly not pay for them because I do not have them.
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Customer review & rating for:
GRAEF Informationstechnologie
02/17/2022Elektro Paff e.U
4.00 out of 5
Good
Recommendation
Very difficult to obtaon support through email
Customer review & rating for:
GRAEF Informationstechnologie
02/16/2022Anonymously
3.40 out of 5
Average
Recommendation
I lack flexibility, everything too heavy, callback sometimes inconclusive.
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Customer review & rating for:
GRAEF Informationstechnologie
02/16/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Thank you for the good cooperation!
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Customer review & rating for:
GRAEF Informationstechnologie
02/16/2022Fa Schick
5.00 out of 5
Excellent
Recommendation
Super advice, with questions always professional briefing and always nice and courteous. Really recommend
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Customer review & rating for:
GRAEF Informationstechnologie
02/16/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
GRAEF Informationstechnologie
02/16/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I have been a customer for some time and find that the service and the quality of the employees has increased enormously in recent months. The customer management is now first class. Best regards from the south.
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Customer review & rating for:
GRAEF Informationstechnologie
02/15/2022L.M
5.00 out of 5
Excellent
Recommendation
Offer and price-performance ratio very satisfactory. Advice and service very good
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Customer review & rating for:
GRAEF Informationstechnologie
02/15/2022Sicherheitstechnik Nothnagel
5.00 out of 5
Excellent
Recommendation
The company responds to the special needs of customers.
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Customer review & rating for:
GRAEF Informationstechnologie
02/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Again and again!

With kind regards

Key service
Burkhard Doebeling
At the Salzhaff 9
23966 Wismar

Tel.: 03841 21 11 93
Fax: 03841 21 14 76

Schwerin:

Tel: 0385 58 11 941
Fax: 0385 59 58 944

info@schluessel-doebeling.de
www.schluessel-doebeling.de
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Customer review & rating for:
GRAEF Informationstechnologie
02/09/2022Mit freundlichen Grüßen Schlüsseldienst Burkhard Döbeling Am Salzhaff 9 23966 Wismar Tel.: 03841 21 11 93 Fax: 03841 21 14 76 Schwerin: Tel.: 0385 58 11 941 Fax: 0385 59 58 944 info@schluessel-doebeling.de www.schluessel-doebeling.de
5.00 out of 5
Excellent
Recommendation
Motivated professionals, it was a pleasure. Looking forward to next time
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Customer review & rating for:
GRAEF Informationstechnologie
02/09/2022Thomas Bauer
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
GRAEF Informationstechnologie
02/08/2022Anonymously
4.60 out of 5
Excellent
Recommendation
Top services, very friendly dealings. Transparent work, only now and then the installer was difficult to reach.
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Customer review & rating for:
GRAEF Informationstechnologie
02/08/2022Anonymously
5.00 out of 5
Excellent
Recommendation
GRAEF products impress with their quality and functionality. The support also leaves nothing to be desired.
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Customer review & rating for:
GRAEF Informationstechnologie
02/08/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Super service 🐕🦺
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Customer review & rating for:
GRAEF Informationstechnologie
02/08/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I am a reseller customer of Graf and I am very satisfied with the Ajax alarm systems.
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Customer review & rating for:
GRAEF Informationstechnologie
02/08/2022falcon.rettung.sicherheit@gmail.com
6,442 Reviews from
5 other sources
4.49 out of 5
Good
5.00 out of 5
Excellent
2 reviews on Yelp
 
06/22/2018
5.00 out of 5
Excellent
2 reviews on Google
 
05/14/2022
4.50 out of 5
Excellent
6,408 reviews on Trustpilot
 
09/23/2022
2.80 out of 5
Average
15 reviews on Google
 
08/30/2022
2.80 out of 5
Average
15 reviews on Google
 
08/28/2022
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* All reviews and experiences about GRAEF Gruppe are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/15/2014  |  Last update: 09/30/2022   |  Report profile

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