Graf GmbH

Bathroom Heating Refurbishment Customer Service Solar Photovoltaic CHP Modernization

Contact information
Clean ... that's how we work!

We and our employees stand for the term "clean" in everything we do. For us, this means much more than "just" clean work.
For us it means that prices and deadlines are met, that we behave respectfully and appreciatively towards our customers and each other....

Contact information

Graf GmbH
Furtweg 10
79400 Kandern-Tannenkirch
Germany
Directions

Contact person
Martin Graf

97% Recommended
5 stars 27
3 stars 0
1 star 0
Customer service
Excellent (4.93)
Cost-performance ratio
Excellent (5.00)

30 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Dear Mr. Graf,
we are very pleased with the new heat pump heating system and all the equipment that was installed.
We are now warmer than with the old oil heating system and it is becoming apparent that this is possible with much lower heating costs. The installed Solvis system shows that even in old buildings with normal radiators can be converted to heat pump.
The entire process from ordering to installation and commissioning was flawless.
Therefore, we may thank you and your staff for the implementation of the project.
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Customer review & rating for:
Graf GmbH Tannenkirch
12/05/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I was always provided with good service in a timely manner. Many thanks to the nice team!
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Customer review & rating for:
Graf GmbH Tannenkirch
11/16/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Despite the high workload of the craftsmen and supply chain difficulties, the company Graf has executed the entire conversion of the existing radiators as well as the bathroom and kitchen (in cooperation with the company Mehlin from Weil am Rhein) in a short period of time, on schedule and flawlessly. Thank you very much for enabling us to move in without an interim solution and for creating a long-term attractive infrastructure.
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Customer review & rating for:
Graf GmbH Tannenkirch
11/06/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly and competent order acceptance, punctual completion, very fast response in emergencies.
feel valued as customers
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Customer review & rating for:
Graf GmbH Tannenkirch
08/11/2022Anonymously
5.00 out of 5
Excellent
Recommendation
During the conversion of the heating system (from oil to gas) everything went well.
worked out. Also there were no major impurities. The same now with the maintenance of the gas and solar system.
The mechanics come at the announced time. They are there and after the time they are finished.
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Customer review & rating for:
Graf GmbH Tannenkirch
07/30/2022Anonymously
4.60 out of 5
Excellent
Recommendation
Customer-friendly complete service, high level of expertise, short waiting times for failure heating and repairs.
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Customer review & rating for:
Graf GmbH Tannenkirch
04/22/2022Anonymously
5.00 out of 5
Excellent
Recommendation
A tenant recently had a malfunction with the hot water.
The company Graf sent the service employee by and our tenant had hot water again.
The bill from the company Graf also came and namely a goodwill invoice for 0.00 €.
Thank you for the quick service.

With friendly recommendation greetings
Matthias Barny
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Customer review & rating for:
Graf GmbH Tannenkirch
11/30/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Good advice-reliable adherence to schedules-good and competent fitters, very friendly and courteous as well as clean workmanship.we were very satisfied and will of course recommend the company Graf.
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Customer review & rating for:
Graf GmbH Tannenkirch
04/13/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very competent advice and professional handling during the installation of a new heating system in our house. The employees of the company Graf have worked cleanly and reliably. We feel we are in good hands with Graf.
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Customer review & rating for:
Graf GmbH Tannenkirch
01/15/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Martin Graf in Kandern-Tannenkirch advertises with expert guarantee, performance guarantee, ecological guarantee, deadline guarantee, cleanliness guarantee and price guarantee. When we changed our gas heating system to an air-source heat pump (in combination with a PV system + battery storage) in Nov. 2020, the company fulfilled all of these promises 100%; supplemented by spot-on professional advice in advance, precisely planned implementation, excellent specialists, prompt and responsive communication with the customer on all sides, and the highest quality of products and craftsmanship. Under such conditions the price level is correct and more than justified. It is the best craftsmanship experience we have had in decades. Many thanks!
Dr. Alexander Frankenschmidt, Hügelheim
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Customer review & rating for:
Graf GmbH Tannenkirch
01/07/2021Anonymously
1.80 out of 5
Fair
Invoice is deficient, individual services are not shown. According to. Invoice, the serviceman must have an hourly wage of 400 €, usury.
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Customer review & rating for:
Graf GmbH Tannenkirch
09/01/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Dear Mr. Graf
In 2013 you installed a new heating system for us.
The system has been working almost trouble-free since the installation and your service is very good.
At that time we were able to convince ourselves of the quality of the system, the very good execution of the conversion measure and your well-trained and customer-friendly team of employees.
Now, when we decided to have our bathroom remodeled to suit our age, we were again able to experience this exclusively positive cooperation with your company.
Already at the beginning of our contact we were advised by Mr. Stefan Graf in a customer-friendly, competent and imaginative way, especially with regard to how we should "approach it properly in order to find the best possible solution".
During the execution of the construction work and the installation of all trades, we were able to experience, as in 2013, how conscientiously, professionally competent, safety-conscious, clean, accurate, customer-friendly and competent your employees and partners work.
The adherence to schedules was also a precision landing in every section.
Now after the completion and installation of all facilities, we are totally thrilled and may remember every day when going to the bathroom of the great execution and the very good cooperation.
Many thanks to all involved.
In this sense we will recommend your company to our acquaintances.

With warm regards
Family Waldmann
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Customer review & rating for:
Graf GmbH Tannenkirch
08/26/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Reliable, punctual, clean work and friendly staff. !!! THANK YOU !!!
The company Graf is recommendable.
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Customer review & rating for:
Graf GmbH Tannenkirch
06/15/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Super immediate response without "ifs and buts". Exactly what the customer wants....
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Customer review & rating for:
Graf GmbH Tannenkirch
02/02/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Clean work, friendly staff, reliable and punctual. We are VERY satisfied.
We can only recommend the Graf company.
Gerda and Jürgen Siewert, Kandern
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Customer review & rating for:
Graf GmbH Tannenkirch
11/23/2019Anonymously
5.00 out of 5
Excellent
Recommendation
We had to replace our old, failure-prone heating system this year. We then had the Graf company advise us on both the technology and the funding opportunities through KfW and finally decided on a new gas heating system again, but this time with an additional electric heat pump for the hot domestic water. In the process, we were also made aware of the possibility of optimization through a photovoltaic system. The removal of the old and installation of the new heating system was completed quickly and competently within two days to our complete satisfaction. Later, we were very competently familiarized with the various functions and their proper use by an employee.
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Customer review & rating for:
Graf GmbH Tannenkirch
09/16/2019Anonymously
5.00 out of 5
Excellent
Recommendation
We have commissioned the company Graf with the reconstruction of our bathroom. We are thrilled with the result. Advice, planning and implementation were excellent. We congratulate the company Graf for the great performance in all respects and can highly recommend this company.
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Customer review & rating for:
Graf GmbH Tannenkirch
08/06/2019Anonymously
5.00 out of 5
Excellent
Recommendation
There is nothing to complain about
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Customer review & rating for:
Graf GmbH Tannenkirch
06/13/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Very good service, as always on time and reliable work, and very friendly staff who respond to the wishes of customers.
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Customer review & rating for:
Graf GmbH Tannenkirch
05/21/2019Anonymously
5.00 out of 5
Excellent
Recommendation
we like the fact that Graf GmbH is a family business and that we have been able to build up a great mutual trust over many years. So it is always gratifying to use the services of Graf GmbH.
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Customer review & rating for:
Graf GmbH Tannenkirch
05/17/2019Anonymously
538 Reviews from
3 other sources
4.75 out of 5
Excellent
4.80 out of 5
Excellent
73 reviews on Google Maps
 
04/06/2024
4.75 out of 5
Excellent
459 reviews on Institut für Kundenzufriedenheit
 
02/24/2023
4.30 out of 5
Good
6 reviews on Facebook
 
11/17/2022
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All reviews and experiences about Graf GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/01/2019  |  Last update: 05/26/2024   |  Report profile

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