The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
Appointment received at short notice, friendly reception, essential points of the car insurance were already prepared by Mr. Koch = saves time. Very good conversation in every respect, open, factual and competent. Suggestions also made on other topics = solution found. Overall, this creates confidence for further cooperation with Mr. Koch and team. Thank you
I am a new customer and had 3 vehicles to insure. Ms. Alzer made me three perfect offers. One vehicle had to be requested from HDI due to a missing type class, the next day the result was already there and I was able to save approx. 80.-€ compared to the previous year, especially with the requested vehicle! Due to the very positive experience, I will soon have other insurances checked by Ms. Alzer.
An assessment of the business premises is not possible, as contact is exclusively by telephone or e-mail, so a neutral assessment was chosen here. Customer service is very good.
Mr. Koch and his employees are characterized by the fact that customers seeking advice always feel well advised and in good hands. Customer service is a top priority at this HDI general agency. The high rating is due to the fact that I really don't know of any situation in which I haven't received satisfactory feedback or information. Even if a claim is not settled, the reason for the cancellation is given and explained in a comprehensible manner.
We are happy to work with this general agency and HDI as a whole as an insurer.
The advice and processing of claims is straightforward and simple. Even if difficulties/misunderstandings sometimes arise, HDI always strives to find a customer-friendly and fair solution.
Friendly and accommodating advice. More favorable rates are already offered by the agency. For years very satisfied with the "all-round carefree package" and everything from a single source !
Very nice and competent advice. My questions were answered super. Documents very easy to understand, even for a layman. Callbacks come very quickly. You don't have the impression that they just want to sell something, but they respond very well to the needs of the customer.
I have been optimally advised and supported by Mr. Koch for 18 years. Very nice and friendly manner, always reliable, absolutely competent and trustworthy. I feel very well looked after, both in terms of advice and claims settlement.
The entire agency team is always friendly and helpful.
I can only recommend working with Mr. Koch.
Thomas W.
Although no claim has occurred so far, I am very satisfied with the advice, performance and communication. Always helpful with all questions, no matter who is on the phone.
Highly recommended general agency! Good advice, takes its time, even with more complicated inquiries you always get a competent answer. We have been happy customers here for years, both for business and private contracts. If personal contact and competent advice are important to you, this is definitely the right place.
M. Weber
All reviews and experiences about HDI Generalvertretung Ludger Koch are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 12/06/2019 | Last update: 05/28/2023
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