160 years of innovative weighing technology - HE Wägetechnik Horst Eßmann GmbH
is a medium-sized company based in Hamburg, Berlin and Westhausen.
Thanks to great experience and innovative developments, systems can be offered that correspond to the... latest state of the art, are perfected down to the last detail and are thus a guarantee for a smooth weighing process.
Developmentmanufacturesales and service of truck scalesrail scalesplatform scalesbulk scalescrane scales and special weighing systemsand weighing software.
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
Except for the delivery times, which are not the fault of Essmann, we are very satisfied and are happy to work with the company in the realization of our new plant. We will also implement further projects with Essmann.
thank you very much for sharing your experience with other customers and us. We are pleased that you are satisfied with our service and are happy to pass on your praise to our team!
Dear Mr. Heers,
thank you very much for your message and your recommendation! We will of course pass on your positive feedback on Mr. Finck, thank you for that!
With kind regards
Dr.-Ing. Fabian Ehmke
Great team with a lot of competence.
Everything went smoothly. We received advice on legal regulations.
Also the coordination with Eichamt Sachsen was without deficiency.
Many thanks
Dear Mr. Altus,
thank you for your excellent review and your great words about our team, which we will pass on to them!
With kind regards
Dr.-Ing. Fabian Ehmke
Dear Mr. Ströh,
thank you for your great feedback. We are particularly pleased with the praise of keeping the appointments, because in times of Corona it is a challenge for the colleagues in planning and scheduling, which requires a lot of organizational talent. We have always kept extra service staff on hand for months to buffer spontaneous absences and keep our appointments.
Yours sincerely
Dr.-Ing. Fabian Ehmke
Dear Mr. Motzkat,
thank you very much for your very good evaluation of our work and our employees! We look forward to continuing to help you as a strong partner in the future.
Dear Mr. Mertens,
Thank you very much for your very good evaluation! We are happy to pass on your praise to our employees, especially in customer service.
We are very pleased that you particularly value our problem solving in the season. This presents us with planning challenges every year. Due to our long company history and the experience gained together with our customers over all these years, we keep service technicians and personnel on hand for emergencies during seasonal peak times (for example, during the harvest months).
We hope to continue to support you and your operation in the future.
I am completely satisfied with the quality of your product, but the user interface and the weighing program should be even easier to use in my opinion. Experience shows that many such operating programs are self-explanatory, so that you can quickly find your way around without much help. Unfortunately, this is not the case for me with your program.
Thank you very much for your helpful feedback! Our weighing program has a very high range of functions with many customer-specific setting options. We are pleased that you are completely satisfied with the high quality of our product. Currently, we are working with our software development team to fundamentally redesign the program and the user interface.
Top! Had a software problem that interfered with the weighing program, but had nothing to do with the weighing software. I was helped very quickly and professionally-and bang-everything was running fine again!!! We are very satisfied with both the product and the service!
Dear Ms. Wulff,
Thank you for your excellent feedback, which we will be happy to pass on to our IT department. It's also good for you to know: We have hired more software developers this year in order to be able to offer you a good service in the future as well.
Dear Mr. Scheu,
thank you very much for your evaluation of our service and the very positive highlighting of our employee! Our homepage is already being renewed and will be online in the coming weeks.
Thank you for your helpful feedback and recommendation! Even though your rating is positive, we are sorry that we could not yet satisfy you across the board.
Please feel free to write us your improvement requests to vertrieb@essmann.com so that we can find a good solution for you. In this way we hope to become better and better and to convince you completely of us next time.
thank you very much for taking the time to give us this very good feedback! Have you also seen that since the beginning of this month the online store www.waagen-discounter.de belongs to our group of companies? We are looking forward to further cooperation with you.
Thank you for choosing us and sharing your experience. We are happy to read that you are very satisfied with our quality and service! However, we regret that you rate our price/performance ratio as only sufficient. Due to our 160-year company history with partly decades-long relationships to our suppliers, we were able to limit the price increases and will pass on possible price reductions directly. We are grateful for a direct contact.
wir danken Ihnen für die investierte Zeit und Ihre sehr gute Bewertung! Die Zusammenarbeit mit Ihnen und Ihren Kollegen ist stets sehr sympathisch und immer zielführend!
All reviews and experiences about HE Wägetechnik Horst Eßmann GmbH are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 03/30/2021 | Last update: 05/28/2023
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