Herz-Reisen

the somewhat different travel agency!

Herz-Reisen
TOP SERVICE PROVIDER 2023
TOP RECOMMENDATION 2023
4.95 out of 5
Excellent
341 Reviews
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Contact information
Since 1992 we are a family-run travel agency in the heart of Erfurt.
From the beginning we are independent tour operators , which allows us to freely find the best for you from all offers.

With us you are not just a number - we want to get to know you so that we can offer you the ideal vacation....
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Contact information

Herz-Reisen
Meyfartstrasse 12
99084 Erfurt
Germany
Directions

Contact person
Caroline Büchner

Opening hours

Websites

100% Recommended
5 stars 280
4 stars 11
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.96)
Top competencies

Customer loyalty

5.00 out of 5
37 Reviews

Customer satisfaction

4.92 out of 5
38 Reviews

Customer focus

4.97 out of 5
37 Reviews

291 Reviews on ProvenExpert.com

4.95 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Super friendly contact who responds to all inquiries and queries and helps immediately.
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
11/16/2023U.
5.00 out of 5
Excellent
Recommendation
Despite many questions and requests, we were always helped in a friendly and competent manner. We have already traveled twice with Herz-Reisen and have been very satisfied so far. They always have an ace up their sleeve and always try to add a highlight.
Next year we are going to Thailand - Khao Lak. It will certainly be another unforgettable experience.
Thank you very much for your efforts and keep up the good work!
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
11/15/2023W.
5.00 out of 5
Excellent
Recommendation
A huge thank you to Herz Reisen.
Everything has worked quickly and very uncomplicated, we are very satisfied and look forward to the next booking 🌻🌻🌻
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
10/23/2023K.
4.20 out of 5
Good
Recommendation
Booking was easy, advice very good .
Trip takes place but only in a week.
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
10/06/2023W.
5.00 out of 5
Excellent
Recommendation
Good advice
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
09/15/2023M.
5.00 out of 5
Excellent
Recommendation
Hello!
The name is program, from the heart, for the heart!
Such a great team is rarely found!
Keep it up...
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
09/08/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Everything perfect. To all questions you get a quick answer. Highly recommended
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
08/16/2023H.
5.00 out of 5
Excellent
Recommendation
I book for several years again and again in this travel agency, for me, so the first choice when it comes to vacation 😁
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
08/15/2023Maria R.
5.00 out of 5
Excellent
Recommendation
I have expressed my wishes and I was shown several proposals for this were all presented at super prices. At the same time I was told in the consultation what I can do on site. I am thrilled. Thank you !
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
08/02/2023S.
5.00 out of 5
Excellent
Recommendation
Confident, on time and very customer friendly! Always gladly again!
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
08/02/2023C.
5.00 out of 5
Excellent
Recommendation
Every request is responded to quickly and in a friendly manner.
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
07/31/2023Angelika R.
5.00 out of 5
Excellent
Recommendation
best advised and very well taken care of, always gladly again
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
07/31/2023Anonymously
5.00 out of 5
Excellent
Recommendation
The best travel agency for competent, reliable and friendly advice. For the 2nd time found the dream vacation thanks to these great teams. Herz-Reisen has advised me very well and has taken into account all my wishes. They responded very quickly to any changes and offered me the best possible solution. They also answered all other questions I had. The team is very friendly and competent. I will gladly let him advise me again on a trip.
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
07/28/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Much time taken for consultation.
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
07/24/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Heart Travel in a nutshell: authentic - individual - focused on people and their needs - in the truest sense: with heart and humor in making magical travel experiences possible! One simply notices: in this travel agency the journey is created as comprehensive experience; inclusive all around carefree package.
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
07/11/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Until now, Herz/Reisen has always found exactly the right trip for me/us. Whether package tour or individually compiled, with us everything has always worked out great. I am faster and can enjoy the anticipation more. Even just nodding a rental car has just taken 5 min. Mega. Thank you dear team of Herz Reisen.
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
07/06/2023Nicole S.
5.00 out of 5
Excellent
Recommendation
Humor, experience and customer friendliness
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
07/03/2023U.
4.80 out of 5
Excellent
Recommendation
Very nice and competent advice
Quick feedback for questions
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
06/16/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Advice, flexibility, reliability and speed are always perfect. It's fun to be served by an industry professional.
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
06/16/2023Stephan S.
5.00 out of 5
Excellent
Recommendation
You notice the team not only their years of experience in their profession, but also that they have been everywhere in the world. Thus, you always get tips and new ideas where you would never have come alone. Simple, fast and uncomplicated booking let you quickly come to the desired anticipation of the vacation. If there are any problems, they help you quickly. Thank you Team Herz Reise
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Customer review & rating for:
Wie war Deine Erfahrung mit Herz-Reisen
06/12/2023Katharina H.
50 Reviews from
3 other sources
4.93 out of 5
Excellent
5.00 out of 5
Excellent
1 review on 11880.com
 
12/19/2018
5.00 out of 5
Excellent
12 reviews on Facebook
 
10/21/2023
4.90 out of 5
Excellent
37 reviews on Google
 
10/04/2023
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All reviews and experiences about Herz-Reisen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/05/2021  |  Last update: 11/29/2023   |  Report profile

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