Pflegeagentur herz&hand provides you and your relatives with a loving caregiver as an alternative to a nursing home, should you yourself need 24-hour care at home or if you do not want to or cannot take over the necessary care of your family... members yourself.
In the area of 24-hour care at home, we have made it our goal to support and relieve you through the placement of qualified care and nursing staff, household help where you need help in everyday life.
Through the Polish caregiver, who already for the second time lovingly cares for my mother in need of care, care is possible further in the home environment. We are grateful that there is this possibility of support and will gladly recommend this agency.
We are very satisfied with the choice of caregiver. My father has after a short acclimatization
no problems with the very friendly caregiver and she has been well received by all family members. The overall package is great.
The competent advice on the subject of care at home has been particularly helpful in deciding what is right. Help is also provided promptly with worries and problems.
Sometimes the communication between the nurse, the company Atena and Heart and Hand is not quite coherent and thus misunderstandings arise. More care should be taken to ensure that Atena also passes on to the caregivers what Herz und Hand has previously commissioned.
Already the agency name "Heart and Hand" fits exactly. The manager, Mrs. Stuber, as well as her employees lovingly take care of all questions and problems, which they solve as quickly as possible. We have been served by "Herz und Hand" for quite some time and are very satisfied. We can also recommend this agency to our best friends.
I would recommend herz&hand at any time and with a clear conscience. I also became aware of herz&hand through a recommendation. Always helpful and reliable, the care agency is available for questions and concerns. The mediated caregivers are competent and sympathetic and show full commitment day and night.
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Profile active since 06/04/2020 | Last update: 02/14/2022
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