herz&hand | 24 Stundenpflege daheim

Home care, 24-hour care, senior care, dementia care.

herz&hand | 24 Stundenpflege daheim
4.68 out of 5
Excellent
35 Reviews
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Pflegeagentur herz&hand provides you and your relatives with a loving caregiver as an alternative to a nursing home, should you yourself need 24-hour care at home or if you do not want to or cannot take over the necessary care of your family...
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Contact information

herz&hand | 24 Stundenpflege daheim
Karlsplatz 3
80335 München
Germany
Directions

Contact person
Irene Stuber

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Opening hours

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100% Recommended
5 stars 24
4 stars 11
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Realization
Consulting
Customer service
Excellent (4.79)
Cost-performance ratio
Good (4.14)
Top competencies

Professionalism

4.70 out of 5
10 Reviews

Customer satisfaction

4.70 out of 5
10 Reviews

Customer focus

4.70 out of 5
10 Reviews

35 Reviews on ProvenExpert.com

4.68 out of 5
Excellent
4.00 out of 5
Good
Recommendation
It was the first time that I made use of Herz &Hand care mediation, I cannot yet judge Vladimir.
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Customer review & rating for:
Vermittlung Pflege- und Betreuungskräfte
11/14/2023Anonymously
herz&hand | 24 Stundenpflege daheim Comment from herz&hand | 24 Stundenpflege daheim:
Dear Mr. Three ...
See you again shortly for a home visit
Our caregiver at your place just discussed today - will be very happy if everything goes to the satisfaction of your son and you.
Best regards PFLEGEVERMITTLUNG herz&hand Irene Stuber & Team
since 2010
5.00 out of 5
Excellent
Recommendation
herz&hand provided reliable and professional support in finding a 24-hour caregiver - our mother is very happy with the caregiver she found and a good relationship has developed between the two.
The communication with herz&hand is on short ways. Ms. Stuber reliably takes care of all matters and returns calls in a binding manner.
We are very satisfied with the services of herz&hand and say 'Thank you!'
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Customer review & rating for:
Vermittlung 24 Stunden pflege
03/21/2023Anonymously
4.30 out of 5
Good
Recommendation
my father Franz Tremmel is more than satisfied with joanna and Irena
my father wants to keep these two nurses at all costs
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Customer review & rating for:
Vermittlung Pflege- und Betreuungskräfte
01/27/2023Herbert t.
herz&hand | 24 Stundenpflege daheim Comment from herz&hand | 24 Stundenpflege daheim:
Dear Mr. Tremmel,
thank you very much for the years of very pleasant cooperation.
Very much in the spirit of your father
sincerely yours Irene Stuber and team
3.94 out of 5
Good
Recommendation
Heart +Hand, especially Mrs. Stuber are highly recommended !!!
Unfortunately, the recruiter companies always or often quite a lie. What the nurses can do everything , as it is written in the interview form, half or almost half is not true !!!!
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Customer review & rating for:
Vermittlung Pflege- und Betreuungskräfte
01/20/2023Ismann R.
herz&hand | 24 Stundenpflege daheim Comment from herz&hand | 24 Stundenpflege daheim:
Hello Mr. Ismann,
thank you very much for the very good and open interaction always with the appropriate real view on the respective situation for the care of your parents.
In all challenges always very glad to be there for you.
Yours sincerely, Irene Stuber & Team
4.20 out of 5
Good
Recommendation
Ms. Stuber provided us with competent support within a very short period of time and has also provided us with excellent advice and support on an ongoing basis ever since.
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Customer review & rating for:
Vermittlung Pflege- und Betreuungskräfte
01/20/2023Anonymously
herz&hand | 24 Stundenpflege daheim Comment from herz&hand | 24 Stundenpflege daheim:
Dear Mr. Kruse.
Thank you very much for the kind words.
I am very pleased if the care for your mother is going very well.
Best regards
4.56 out of 5
Excellent
Recommendation
The dedicated friendly empathic advice,
Reliable keeping of appointments
Sympathetic, dedicated caregiver
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Customer review & rating for:
Vermittlung Pflege- und Betreuungskräfte
01/18/2023H.
herz&hand | 24 Stundenpflege daheim Comment from herz&hand | 24 Stundenpflege daheim:
Dear Mrs. Heringer,
thank you very much and continue a very good cooperation.
Greetings your Irene Stuber & the team of herz&hand
3.84 out of 5
Good
Recommendation
The support is best I can only recommend
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Customer review & rating for:
Vermittlung Pflege- und Betreuungskräfte
08/23/2022Ingrid F.
herz&hand | 24 Stundenpflege daheim Comment from herz&hand | 24 Stundenpflege daheim:
Dear Mrs. Fenzl,
thank you very much for your rating.
After our telephone conversations also today I am glad that you are VERY satisfied.
Only with online a little bit - Internet it does not work with you so.
To a further very good cooperation in the sense of her mother.
Sincerely greets you Irene Stuber
5.00 out of 5
Excellent
Recommendation
Excellent advice. Many thanks to Mrs. Stuber and your team.
Your Hans Pletl
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Customer review & rating for:
Vermittlung Pflege- und Betreuungskräfte
01/25/2022P.
5.00 out of 5
Excellent
Recommendation
you can rely on her. She does everything very well. She is very caring. You get along very well with
with her.
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Customer review & rating for:
Vermittlung Pflege- und Betreuungskräfte
01/25/2022B.
5.00 out of 5
Excellent
Recommendation
Very dedicated, experienced and capable caregivers. With a lot of heart
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Customer review & rating for:
24 Stunden Betreuung Demenz Betreuung zu Hause
01/19/2022Anonymously
4.80 out of 5
Excellent
Recommendation
A very friendly and always immediately accessible team.
Can be highly recommended.
Responds to the needs of customers.
Every concern is dealt with as quickly as possible.
Keep it up.☺️👍👍👍
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Customer review & rating for:
Vermittlung Pflege- und Betreuungskräfte
08/17/2021Kurz - E.
5.00 out of 5
Excellent
Recommendation
Very good care service, if there are ever problems, they help very professionally!
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Customer review & rating for:
24 Stunden Betreuung Demenz Betreuung zu Hause
04/10/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very professional, absolutely reliable, feel very well taken care of.
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Customer review & rating for:
Vermittlung 24 Stunden pflege
03/10/2021Anonymously
4.81 out of 5
Excellent
Recommendation
Through the Polish caregiver, who already for the second time lovingly cares for my mother in need of care, care is possible further in the home environment. We are grateful that there is this possibility of support and will gladly recommend this agency.
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Customer review & rating for:
24 Stunden Betreuung Demenz Betreuung zu Hause
02/14/2021B.
5.00 out of 5
Excellent
Recommendation
Until now I was with other 24 stundenbetruung, not satisfied.I am new customers at pflegeagentur mit herz & hand.and must pass, I am hoc satisfied.
Respectfully yours.
Howard Wallace
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Customer review & rating for:
Vermittlung 24 Stunden pflege
02/11/2021Howard W.
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the choice of caregiver. My father has after a short acclimatization
no problems with the very friendly caregiver and she has been well received by all family members. The overall package is great.
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Customer review & rating for:
Vermittlung 24 Stunden pflege
02/07/2021Anonymously
4.80 out of 5
Excellent
Recommendation
Service , Contact person , Competence
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Customer review & rating for:
24 Stunden Betreuung Demenz Betreuung zu Hause
02/06/2021Voit Evelin für Pflegeperson Rudolf Storch, 94368 P.
4.00 out of 5
Good
Recommendation
The competent advice on the subject of care at home has been particularly helpful in deciding what is right. Help is also provided promptly with worries and problems.

Sometimes the communication between the nurse, the company Atena and Heart and Hand is not quite coherent and thus misunderstandings arise. More care should be taken to ensure that Atena also passes on to the caregivers what Herz und Hand has previously commissioned.
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Customer review & rating for:
24 Stunden Betreuung Demenz Betreuung zu Hause
02/03/2021Hannelore S.
5.00 out of 5
Excellent
Recommendation
Already the agency name "Heart and Hand" fits exactly. The manager, Mrs. Stuber, as well as her employees lovingly take care of all questions and problems, which they solve as quickly as possible. We have been served by "Herz und Hand" for quite some time and are very satisfied. We can also recommend this agency to our best friends.
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Customer review & rating for:
24 Stunden Betreuung Demenz Betreuung zu Hause
02/01/2021E.
5.00 out of 5
Excellent
Recommendation
I would recommend herz&hand at any time and with a clear conscience. I also became aware of herz&hand through a recommendation. Always helpful and reliable, the care agency is available for questions and concerns. The mediated caregivers are competent and sympathetic and show full commitment day and night.
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Customer review & rating for:
24 Stunden Betreuung Demenz Betreuung zu Hause
01/28/2021Anonymously
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All reviews and experiences about herz&hand | 24 Stundenpflege daheim are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/04/2020  |  Last update: 11/20/2023   |  Report profile

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