hetzl & hirsch

Ophthalmic optics, contact lenses, watches, jewelry, hearing aids, handbags, jewels

hetzl & hirsch
193 Reviews i
published (95%)
out of 203 reviews
Contact information
We are a family-run traditional company that has existed at the Stadtplatz in Mühldorf am Inn since 1911. We are represented at the Stadtplatz in Mühldorf with our four core brands: Hirsch - Watches, Jewelry & Jewels, Hirsch - Hearing Aid Acoustics by Michael Hetzl, Herbert Hetzl - Opticians since 1988, Susanne Hetzl - Watches, Jewelry & Handbags.

Contact information

hetzl & hirsch
Stadtplatz 33, 31, 30
84453 Mühldorf am Inn
Germany
Directions

Contact person
Michael Hetzl

Opening hours

Sunday CLOSED

Websites & Profiles

Review from 06/07/2021  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Realization
Consulting
Top competencies

Customer loyalty

5.00 out of 5
48 Reviews

Professionalism

4.87 out of 5
46 Reviews

Project success

4.91 out of 5
45 Reviews

179 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Child ear piercing, top👍
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Customer review & rating for:
Hirsch - Uhren, Schmuck & Juwelen
06/07/2021Sandra H.
1.00 out of 5
Poor
Total botch on jewelry repair!
I had handed in a corded gold chain for repair. When I dropped it off, I received neither a receipt nor any other proof of ownership - already a first sign of unprofessionalism! I was told that the goldsmith would contact me to see if the chain was repairable at all and how much the repair would cost - after 2 weeks, still no one had contacted me. When I called again, they only talked about the cost, not the type of repair. On receipt of the chain came the shock: the corded area was simply squeezed together with flat-nose pliers without regard to the cord twist. A spot of about 7mm (not insignificant in a chain) is flat, rigid, conspicuous in the flow of the chain, and to make matters worse, uncleanly worked, because individual struts stick out and can get caught in clothing! A loveless, unprofessional job that made the chain even more broken rather than fixing it! I will have to completely cut out the botched part and have another goldsmith reassemble it!
Thanks for the extra cost, the emotional upset and the centimeter of lost gold! Absolutely not recommended for treasured and fine jewelry!
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Customer review & rating for:
Hirsch - Uhren, Schmuck & Juwelen
04/22/2021Marion B.
5.00 out of 5
Excellent
Recommendation
Expert fitting of high-quality progressive glasses, very competent and friendly advice, very good service even under the heeit. Highly recommended! Gladly again!
Hartmut Mandetzky, Specialist for General Medicine
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Customer review & rating for:
Herbert Hetzl - Augenoptik seit 1988
12/29/2020Hartmut M.
4.40 out of 5
Good
Recommendation
The price / performance ratio is right, the contact lenses are super.
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Customer review & rating for:
lenslook.de
12/24/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Who needs Amz..... when Hetzl Hirsch is available?
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Customer review & rating for:
hetzl & hirsch - Onlineshop
12/09/2020Alexa J.
3.60 out of 5
Good
Recommendation
Hello dear team,
I ordered contact lenses last week on Tuesday, indicated were 2-3 business days....Unfortunately nothing arrived today either. Am pretty pissed off, since I need them urgently. Had the lenses then can also buy here locally at the optician.....schade
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Customer review & rating for:
hetzl & hirsch - Onlineshop
11/23/2020Petra S.
5.00 out of 5
Excellent
Recommendation
Ordered a scarf, this is qualitatively high quality. The order was processed promptly & the package arrived within 1 week. Especially nice was that as a small gesture 1 small package of gummy bears was enclosed.
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Customer review & rating for:
hetzl & hirsch - Onlineshop
11/23/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Ordering contact lenses and care products at lenslook.de went smoothly, fast shipping in a few days, am very satisfied, happy to return.
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Customer review & rating for:
hetzl & hirsch - Onlineshop
11/19/2020K.
1.00 out of 5
Poor
I only wanted to get the battery replaced from my diving watch, which was fully functional up to that point.
When they handed it back to me after a few days, the screw crown, which is essential for water resistance (up to 10 ATM), was open. This does not happen to a professional! The center second hand did not work anymore, 0-position not possible, stop function therefore out of order.
I shrugged my shoulders and the answer to my question was: There's something wrong with the electronics! Also do not know.
Never again!
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Customer review & rating for:
Hirsch - Uhren, Schmuck & Juwelen
06/20/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Am very satisfied with the product and fast shipping I like the bag very much.
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Customer review & rating for:
hetzl & hirsch - Onlineshop
01/30/2019Doris L.
4.60 out of 5
Excellent
Recommendation
The products arrived quickly. The price-performance ratio is good. In addition, the products were well packaged and cooled.
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Customer review & rating for:
hetzl & hirsch - Onlineshop
01/23/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Very recommended. Both the cheapest and best value for money. My first shipment had one product missing, the customer service checked again really quickly and sent it just a few days later, together with a small gift.
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Customer review & rating for:
hetzl & hirsch - Onlineshop
01/15/2019Anonymously
5.00 out of 5
Excellent
Recommendation
I was absolutely satisfied with the service.
The processing for my glasses , went quickly and to my complete satisfaction.
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Customer review & rating for:
hetzl & hirsch - Onlineshop
12/19/2018Thomas M.
4.98 out of 5
Excellent
Recommendation
Thank you for the fast and professional implementation
of my wishes.
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Customer review & rating for:
Herbert Hetzl - Augenoptik seit 1988
11/27/2018Anonymously
4.00 out of 5
Good
Recommendation
Very fast delivery, ordered Monday, delivered Wednesday.
Am very satisfied
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Customer review & rating for:
hetzl & hirsch - Onlineshop
11/21/2018Anonymously
4.98 out of 5
Excellent
Recommendation
The boss is an extremely nice competent man
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Customer review & rating for:
Herbert Hetzl - Augenoptik seit 1988
11/19/2018Ingrid B.
4.29 out of 5
Good
Recommendation
I have a Helix and have come through my mum to you. I think you guys are really great. And it was really fun. Only downside is that it is a bit too expensive for me. Because for a 15 year old (not yet earn money themselves) 39.90 euros to demand is really cras. But the quality is very very good.
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Customer review & rating for:
Hirsch - Uhren, Schmuck & Juwelen
11/19/2018V.
4.60 out of 5
Excellent
Recommendation
Am very satisfied with the advice and will recommend this as a long-time customer.
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Customer review & rating for:
Hörgeräteakustik
10/29/2018Anonymously
5.00 out of 5
Excellent
Recommendation
I was at Herzl&Hirsch Augenoptik for the first time almost 2 years ago. Whether glasses, contact lenses or sunglasses. There is a large selection, competent advice and what is very important to me, an honest way, if something does not suit you. Price / performance top. Thank you very much, I will visit you again and again.
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Customer review & rating for:
Herbert Hetzl - Augenoptik seit 1988
10/03/2018B.
5.00 out of 5
Excellent
Recommendation
Dear Cornelia, we would like to thank you very much for the comprehensive advice and patience while choosing our wedding rings. We got married on 09/14/2018 and are overjoyed with the rings (although priced above our planned budget). They are a perfect fit for us! And we wear them on our finger all the time, contrary to our expectations. :-) Thank you so much, keep up the good work. We will surely come again!
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Customer review & rating for:
Hirsch - Uhren, Schmuck & Juwelen
10/03/2018B.
14 Reviews from
1 other source
3.00 out of 5
Average
3.00 out of 5
Average
14 reviews on Facebook
 
03/18/2022
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* All reviews and experiences about hetzl & hirsch are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/17/2015  |  Last update: 06/12/2021   |  Report profile

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