Hörmann Haustechnik

Your heating expert on site

Hörmann Haustechnik
107 Reviews i
published (99%)
out of 108 reviews
Contact information
No matter whether it is a private individual solution or a large industrial project. We cater specifically to your needs and wishes.

In the years nothing has changed in the motto " The customer is king".
...

Contact information

Hörmann Haustechnik
Ravensburger Straße 33
88046 Friedrichshafen
Germany
Directions

Contact person
Kundendienst Hörmann Haustechnik

Opening hours

Saturday CLOSED
Review from 11/22/2022  
2.00 out of 5
Fair
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Customer loyalty

5.00 out of 5
8 Reviews

Professionalism

4.88 out of 5
8 Reviews

Reliability

4.88 out of 5
8 Reviews

52 Reviews on ProvenExpert.com

2.00 out of 5
Fair
Recommendation
Very expensive, unfortunately also at Hörmann not comprehensible costs such as vehicle flat rate, energy flat rate (9Euro) are passed on to the customer. The current situation of high customer demand is exploited. How far is this supposed to go??? Should costs for order preparation, heating of the office or interim storage of parts also be passed on in the future?
Show original
Customer review & rating for:
Hörmann Haustechnik
11/22/2022Anonymously
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello Mr. / Mrs. Pecher,

thank you for your feedback, you have already told me personally on the phone.
Here again the written explanation:
Our business, like any other organization, has to make a profit, if we don't, we can't guarantee secure jobs.
For this purpose, costs such as order creation, heating the office or temporary storage of parts are included in our hourly billing rate.
Due to the current market situation (liters of diesel: 2021: 1,35€ to 2022: >2,00€) we have introduced a simple and transparent mechanism to continue to charge for the time of the increase because otherwise we can no longer offer secure jobs due to high losses.

Our experience has shown us that our customers appreciate this transparency and 99% are satisfied with it.

I wish you a good time.
Your team from Hörmann Haustechnik
Ingo Hörmann
5.00 out of 5
Excellent
Recommendation
Very friendly, prompt procurement and delivery of a replacement part.
Show original
Customer review & rating for:
Hörmann Haustechnik
11/21/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Ms. Geissler managed the job with patience and fingertips. Great customer service!
Thank you very much!
Show original
Customer review & rating for:
Hörmann Haustechnik
11/11/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Mutter is a very friendly, competent employee who takes care of our problems. One feels well taken care of in your company.
Kind regards Gros family
Show original
Customer review & rating for:
Hörmann Haustechnik
11/10/2022Evelyn W.
4.80 out of 5
Excellent
Recommendation
Mr. Saueressig was an excellent fitter .✅👍Thanks
Show original
Customer review & rating for:
Hörmann Haustechnik
11/10/2022Hausverwaltung Herrenberg/Anlage Wasserburg B.
5.00 out of 5
Excellent
Recommendation
Reliable, quick appointments, friendly.
I have been a customer for many years and am very satisfied
Show original
Customer review & rating for:
Hörmann Haustechnik
11/09/2022Heiderose R.
4.86 out of 5
Excellent
Recommendation
Great advice, Mr. Maxand's expertise is outstanding, down-to-earth, reliable.
Employee Mirel Muharemovic, super specialist, understands his craft and passes it on so. Please pass on this praise to him as well. To all employees of Hörmann, who were with me in the house, a big praise for the work and the friendliness, I was very pleased. I am very happy to recommend this company.
Ulrich Bittner, Eriskirch
Show original
Customer review & rating for:
Hörmann Haustechnik
11/03/2022Ulrich B.
4.48 out of 5
Good
Recommendation
From the technical advice to the implementation by the friendly, competent fitters on site to the instruction in the new system, we are very satisfied with the services provided by Hörmann.
There is potential for improvement in the area of (telephone) accessibility and office organization.
Overall, we would be happy to recommend Hörmann at any time.
Show original
Customer review & rating for:
Hörmann Haustechnik
11/02/2022Anonymously
5.00 out of 5
Excellent
Recommendation
More than recommendable. In this day and age to get a craftsman who meets his deadlines, works cleanly and then still leaves the site clean afterwards! absolutely TOP!
Customer service 1A. I hope Hörmann Haustechnik expands its range and soon also offers windows and roof renovations and does electrical installations. That would be our favorite all-rounder
Show original
Customer review & rating for:
Hörmann Haustechnik
10/26/2022Anonymously
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Good day,
Thank you very much for the great review.
We are glad that we have made another customer happy.

Your team from Hörmann Haustechnik
Chris Rilli
5.00 out of 5
Excellent
Recommendation
Fast and competent service! Uncomplicated appointment scheduling and super advice !
Show original
Customer review & rating for:
Hörmann Haustechnik
10/26/2022Anonymously
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello,
thank you very much for the good feedback!

Your team from Hörmann Haustechnik
Chris Rilli
4.66 out of 5
Excellent
Recommendation
Top team, very friendly and competent.
Show original
Customer review & rating for:
Hörmann Haustechnik
10/26/2022Anonymously
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello Sabrina,
thank you very much for the good feedback!

Your team from Hörmann Haustechnik
Chris Rilli
5.00 out of 5
Excellent
Recommendation
Reliable, knowledgeable, conscientious and friendly staff competently solved our problems.... We are very satisfied and can recommend you without reservation.
Show original
Customer review & rating for:
Hörmann Haustechnik
10/18/2022Drs. Elisabeth und Georg B.
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello Mr. Brendle,
thank you very much for the positive feedback, we enjoyed working with you!

Your team from Hörmann Haustechnik
Chris Rilli
5.00 out of 5
Excellent
Recommendation
With all that the employees of Hörmann Haustechnik have done . Very good and clean work. I would definitely Hörmann Haustechnik all advised.
Show original
Customer review & rating for:
Hörmann Haustechnik
07/27/2022Willi A.
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello Mr. Assfalg,

thank you very much for the positive feedback, we enjoyed working with you!

Your team from Hörmann Haustechnik
Chris Rilli
4.50 out of 5
Excellent
Recommendation
On-time, professional execution of maintenance work.
Show original
Customer review & rating for:
Hörmann Haustechnik
07/20/2022Anonymously
4.25 out of 5
Good
Recommendation
Am very satisfied with the craftsman, with the office absolutely not satisfied, the communication does not fit, after 3 calls on my part it was then possible to talk to the craftsman, - therefore the bill was not paid!!!
Show original
Customer review & rating for:
Hörmann Haustechnik
05/11/2022Anonymously
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello,
I am sorry that there were problems with your order.
Please tell me your name so we can take another look at the process, I'm sure we can find a solution we're both happy with.

Your team from Hörmann Haustechnik
Chris Rilli
5.00 out of 5
Excellent
Recommendation
We needed the company Hörmann for a repair. Thank you for the fast completion. Craftsman super!!!
Show original
Customer review & rating for:
Hörmann Haustechnik
05/11/2022Anonymously
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello Mrs. Schuller,

thank you very much for the positive feedback, we were happy to take care of your problem!


Your team from Hörmann Haustechnik
Chris Rilli
4.80 out of 5
Excellent
Recommendation
Usual good performance and reliability. It is also positive that any problems that arise are dealt with in a fair, constructive and customer-oriented manner. This way, one remains a loyal customer and can recommend the company without reservation.
Show original
Customer review & rating for:
Hörmann Haustechnik
01/20/2022Anonymously
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello,
Thank you very much for the positive feedback.
Problems often cannot be prevented, so it is even more important for us to solve them in such a way that both parties are happy.

Your team from Hörmann Haustechnik
Chris Rilli
4.90 out of 5
Excellent
Recommendation
All the employees at Hörmann were very friendly and motivated, and they were very good at conveying to me as a customer that they enjoy what they do. The tone of communication among them was also purposeful and professional. I got the impression that as an employee of Hörmann or as a subcontractor
or even as a subcontractor, you can express yourself and your abilities very well, without your origin or the language difficulties that may be associated with it being an insurmountable hurdle. This is not necessarily a matter of course, especially in this day and age and in the current situation. For this reason I am all the more pleased.
With kind regards
Michael Huber
Show original
Customer review & rating for:
Hörmann Haustechnik
12/02/2021Michael H.
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello Mr. Huber,
thank you very much for your kind words, we are very happy to hear!
4.80 out of 5
Excellent
Recommendation
From the first rough planning (which heating system?) to the implementation including demolition / new installation 2xWC & 1xfull bath, complete pipe rehabilitation, uninstallation electronic night storage heaters & new installation air-water heat pump incl. floor heating - throughout very professional, maximum expertise and especially customer / solution-oriented. For every challenge, no matter how small, an installer was immediately on the spot, extra requests (a radiator in the basement required at short notice) were implemented immediately. It doesn't get any better than that.
Show original
Customer review & rating for:
Hörmann Haustechnik
11/26/2021Anonymously
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello,
thank you very much for the great review!

Your team from Hörmann Haustechnik.
5.00 out of 5
Excellent
Recommendation
I already have many years of experience with Hörmann and have been satisfied at all times.
During my planning for the heating system, I was given extensive advice and always had a competent contact person at my side in case of queries.
The annual heating check is always to my complete satisfaction!

Simply great to have such a competent partner at your side!
Show original
Customer review & rating for:
Hörmann Haustechnik
11/26/2021Anonymously
Hörmann Haustechnik Comment from Hörmann Haustechnik:
Hello,
thank you very much for the great review!

Your team from Hörmann Haustechnik.
55 Reviews from
2 other sources
4.53 out of 5
Excellent
5.00 out of 5
Excellent
12 reviews on Facebook
 
11/22/2022
4.40 out of 5
Good
43 reviews on Google Maps
 
11/19/2022
Submit a review
Get in touch
Tell a friend

Your message to Hörmann Haustechnik

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

* All reviews and experiences about Hörmann Haustechnik are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/09/2021  |  Last update: 11/23/2022   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2022 Expert Systems GmbH