Holz-Zentrum Schwab

Timber trade for wholesale and retail

Holz-Zentrum Schwab
TOP SERVICE PROVIDER 2022
4.77 out of 5
Excellent
372 Reviews
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Holz-Zentrum Schwab - a shopping experience in a class of its own

As a 3rd generation family business, founded in 1946, we know how important craftsmanship is for processing such a high-quality raw material as wood. Through our experience and knowledge from almost 70 years of company history, we have learned to appreciate and love this material.
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Contact information

Holz-Zentrum Schwab
Zweite Industriestr. 3
68766 Hockenheim
Germany

Contact person
Ulrich Schwab, Markus Schwab, Florian Schwab

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Opening hours

Monday 10:00 am-07:00 pm

Websites & Profiles

97% Recommended
5 stars 282
4 stars 21
1 star 4
Quality
Value
Services
Realization
Consulting
Customer service
Excellent (4.83)
Cost-performance ratio
Good (4.31)
Top competencies

Range of services

4.78 out of 5
18 Reviews

Expertise

4.72 out of 5
18 Reviews

Creative impulse

4.53 out of 5
17 Reviews

312 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
With all the different companies involved in building our house, we had the best experience with Holz-Zentrum-Schwab. The advice was very friendly and professional. Special requests or individual solutions were no problem. The assembly on site was carried out by visibly trained and very friendly employees. Afterwards, the strike plates had to be replaced on several doors (manufacturer's error). These repairs were also carried out promptly and to our complete satisfaction. For the quality offered, the price-performance ratio is excellent. By our negative experiences made with other trades during the building of a house the wood center Schwab represents a genuine exception. There, quality is still offered in all areas. We would also commission Holz-Zentrum-Schwab in the future.
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Customer review & rating for:
Abwicklung Ihres Montageauftrags von Firma Holz-Zentrum Schwab
09/14/2016Herr B.
5.00 out of 5
Excellent
Recommendation
fast appointment. Very good advice and satisfactory offer.
Many thanks
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v6)
08/02/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Riedel gave me excellent advice. Many thanks for that.
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v3)
06/23/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very good advice full of patience and stress-free. Good understandable explanations accepting atmosphere!
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v4)
06/17/2022Petra S.
1.00 out of 5
Poor
Am very disappointed by the personal consultation by an employee of the company Schwab. Although I specifically requested easy-care planks, I was sold highly sensitive ones. Not recommendable!
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung
06/02/2022Anonymously
Holz-Zentrum Schwab Comment from Holz-Zentrum Schwab:
Hello Anonymous,
Thank you for the feedback.
A low-maintenance decking board means that the annual effort of oiling is eliminated and a simple basic cleaning is sufficient to maintain the terrace.
We have no influence on external weather conditions such as rain, pollen and dust and therefore water stains can occur. Depending on the surface structure of the plank, pollen can settle into the structure of the plank and cause a certain effort in cleaning, especially in case of increased pollen count like this year.
We are very sorry not to have met your demands for a low-maintenance deck to your satisfaction.
I hope you can still enjoy some nice moments on your terrace.
Best regards from Hockenheim
Markus Schwab
5.00 out of 5
Excellent
Recommendation
Friendly reception and very good advice, thank you.
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v5)
05/21/2022Harald K.
5.00 out of 5
Excellent
Recommendation
Very sympathetic and competent advice. The employee took care of us in detail without any time pressure. Gladly again
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v5)
05/18/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very competent advice also involving colleagues.
Absolutely high-quality and comprehensive showroom.
Can only recommend
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v1)
03/30/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Guja expertise and practical tips are invaluable. He is not only a very competent professional, but also a very likeable person.

He was ready to answer all our questions about doors and gave us a lot of advice.
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v4)
03/16/2022C. P.
4.00 out of 5
Good
Recommendation
the first interview was very good, I am still waiting for an appointment from the sales representative
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v4)
02/07/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Riedel gave us very detailed and professional advice. He is extremely friendly and customer oriented. Thank you very much!
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v3)
02/05/2022Petra I.
5.00 out of 5
Excellent
Recommendation
Competent, detailed and honest advice. Thank you very much!
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v4)
01/10/2022Anonymously
1.00 out of 5
Poor
Simply unfriendly and rude.
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v4)
12/05/2021Anonymously
Holz-Zentrum Schwab Comment from Holz-Zentrum Schwab:
Dear Ms., Dear Mr. Anonymous,
It is a pity that I cannot talk to you about the consultation and that we have no chance to improve the service for our customers.
I will publish the evaluation without objection and thus show our customers that we are only human and also with us sometimes what does not run in such a way as our customers imagine that.
Best regards from Hockenheim
Markus Schwab
5.00 out of 5
Excellent
Recommendation
Very good advice from Mr. Riedel.
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v3)
11/13/2021Anonymously
5.00 out of 5
Excellent
Recommendation
I had a very nice friendly professional advice, thank you:))))
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v2)
11/11/2021Dogan P.
5.00 out of 5
Excellent
Recommendation
All-round competent, individually tailored advice, wealth of information with a sense of proportion and a good time frame.
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v4)
11/10/2021Inken F.
5.00 out of 5
Excellent
Recommendation
Mr. Guja gave us a very good and friendly advice.
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v4)
10/22/2021Eunice & Kai S.
5.00 out of 5
Excellent
Recommendation
The competent advice and the possibility to take samples home without any complications.
It was simply a pleasant contact.
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v6)
10/06/2021Anonymously
5.00 out of 5
Excellent
Recommendation
The personal consultation on site was extremely competent and highly professional. All my wishes were perfectly fulfilled. The subsequent consultation with the carpenter arranged by Schwab was equally competent and professional. The installation of the door took place immediately after delivery with the utmost care, cleanly and without a blemish. I am more than happy with the new door. Holzzentrum Schwab is definitely worth recommending.
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Customer review & rating for:
Abwicklung Ihres Montageauftrags von Firma Holz-Zentrum Schwab
10/06/2021Christa K.
5.00 out of 5
Excellent
Recommendation
Mr. Kocher was very friendly and responded to our wishes. He answered all our questions very competently. We will come again
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Customer review & rating for:
Ihre Erfahrung mit unserer Beratung (v5)
10/02/2021Uwe H.
5.00 out of 5
Excellent
Recommendation
Friendly and comprehensive advice from the boss himself. Extensive selection of different floor coverings. Mr. Schwab took a lot of time for the consultation. We were even allowed to take a whole floorboard of our desired floor as a sample.
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Customer review & rating for:
Beratung, Qualität und Kundenservice vom Holz-Zentrum Schwab
09/18/2021Anonymously
60 Reviews from
2 other sources
4.61 out of 5
Excellent
5.00 out of 5
Excellent
1 review on Facebook
 
01/27/2021
4.60 out of 5
Excellent
59 reviews on Google
 
07/12/2022
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All reviews and experiences about Holz-Zentrum Schwab are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/11/2015  |  Last update: 08/02/2022   |  Report profile

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