As a new customer, the existing situation is analyzed and appropriate products are offered. Everything is explained in detail based on the data of the corresponding provider and a realistic assessment is also given. As a result, you don't have the feeling that you're just listening to the provider's marketing statements, which I find very positive. Time is also taken for questions, everything is explained in an understandable way and you don't feel pressured. If you don't want a product, that is accepted without discussion. Likewise, you can also think about whether you want a product or not and do not have to decide immediately.
As an existing customer, questions and problems are responded to quickly and so far everything has been solved to my satisfaction and stress-free for me. Here you are definitely not left out in the cold after completion!
In summary, it can be said that customer service and customer satisfaction are writ large.