Hotel Kronenhirsch

Hotel in Russbach am Pass Gschütt

Hotel Kronenhirsch
612 Reviews i
published (96%)
out of 637 reviews
Contact information
Mit nur 19 Zimmern bieten wir einen persönlichen Service. Im gesamten Hotel, auch auf den Zimmern, stellen wir kostenloses WLAN zur Verfügung. Regionale Produkte stücken unser sehr gutes Frühstück. Kostenlose Parkplätze sind ausreichend verfügbar....

Contact information

Hotel Kronenhirsch
Schattau 34
5442 Russbach am Pass Gschütt
Austria
Directions

Contact person
Kundenservice

Opening hours

Saturday 07:30 am-09:30 pm
Review from 02/04/2020  
3.18 out of 5
Average
Accommodation
Furnishings
Catering
Service
Top competencies

Focus on service

4.79 out of 5
39 Reviews

Reservations

4.84 out of 5
38 Reviews

Freshness & quality

4.86 out of 5
37 Reviews
166 Reviews
3.18 out of 5
Average
I never stayed in a hotel where I was treated so disrespectful!
The people running the place should not forget that being kind , empathetic and respectful are the attributes ( imperative necessary ones) for a “ host “
Never again will visit this place or recommend this place.
The hotel is nice, very clean, the breakfast is very good and the area is beautiful
Review and rating for
Hotel Kronenhirsch
02/04/2020Cosmin C.
Hotel Kronenhirsch Comment from Hotel Kronenhirsch:
Dear Cosmin,
thank you for sharing your experiences of your stay at Hotel Kronenhirsch. Our most important goal is to make each guest feel at home with our best quality and service. Unfortunately, your expectation of our hotel did not meet your needs. Our customer service is outstanding and you will see that our reviews of our service reflect this. The way you treated our staff was unacceptable and we communicated this with you. We have a zero tolerance of aggressive or rude behavoiour towards our staff - this has NOTHING to do with our customer service.
Best Regards
Hotel Kronenhirsch Management
5.00 out of 5
Excellent
Recommendation
Das Personal ist sehr aufmerksam und sehr zuvorkommend
Review and rating for
Hotel Kronenhirsch
02/04/2020Julia G.
5.00 out of 5
Excellent
Recommendation
Amazing. Best hotel I have ever been to. Very nice and welcoming people.
Review and rating for
Hotel Kronenhirsch
02/04/2020Sean R.
5.00 out of 5
Excellent
Recommendation
One of the most amazing and beautiful hotel and place I have ever visit and see
Review and rating for
Hotel Kronenhirsch
02/04/2020Alaa N.
4.80 out of 5
Excellent
Recommendation
Very home-like atmosphere created by amiable owners, who receive the guests as special friends. Coming back there every year is a real treat!!!
Review and rating for
Hotel Kronenhirsch
02/03/2020Agnieszka Wojsa C.
5.00 out of 5
Excellent
Recommendation
Beautiful accomodation! The owners made our stay at the hotel really comfortable. They were very friendly. Breakfast was also really good. I will definately come back to this hotel!
Review and rating for
Hotel Kronenhirsch
02/02/2020Lise M.
5.00 out of 5
Excellent
Recommendation
Such a nice hotel. VERY friendly and helpfull hosts. The rooms was cosy, modern and strictly clean!
And the breakfast was delicious and healthy. We can absolutely recommend this hotel and would like to come back one day.
Review and rating for
Hotel Kronenhirsch
02/01/2020Anne W.
5.00 out of 5
Excellent
Recommendation
Sehr schönes Hotel !!
Sehr Gutes Service Sehr Nett und immer vor Ort !!!!
Da können sich andere Hotel´s eine Scheibe herunterschneiden!!!!!
Review and rating for
Hotel Kronenhirsch
01/30/2020Anonymously
4.80 out of 5
Excellent
Recommendation
Most impressed with: awesome breakfasts (wide choice, everything fresh), very nice staff (always willing to help), had a very good night sleep... highly recommended!
Review and rating for
Hotel Kronenhirsch
01/29/2020M.
5.00 out of 5
Excellent
Recommendation
dieses kleine wunderschöne Hotel ist sehr zu empfehlen. Ich habe mich dort sehr, sehr wohl gefühlt. Die Inhaber sind sehr hilfsbereit und entgegen kommend. So etwas bekommt man nicht oft!!!!Das Hotel ist sehr sauber. Auch die Zimmer---einfach alles ! Frühstück auch top:-) In der Summe eben alles hervorragend :-)
Bis bald im Kronenhirsch :-) :-) :-)
Review and rating for
Hotel Kronenhirsch
01/29/2020V.
4.90 out of 5
Excellent
Recommendation
Very nice and quite location.
Friendly services with personal touch.
Review and rating for
Hotel Kronenhirsch
01/29/2020Waqar H.
5.00 out of 5
Excellent
Recommendation
I was impressed with the hospitality of the owners . Especially after many places did not want us . Breakfast was delicious and well maintained . I live in Orlando USA and I have to say that your service was close to perfection.
Review and rating for
Hotel Kronenhirsch
01/29/2020Vaso M.
4.62 out of 5
Excellent
Recommendation
Obviously from my answers to the questions we really enjoyed the hotel. Our one recommendation would be to have ice machines available to the guests. Also we were there when the parking was a mud lot so once the ground work is complete it will be much better for the guests. We had to track through a wet and muddy lot.
Review and rating for
Hotel Kronenhirsch
01/28/2020Anonymously
5.00 out of 5
Excellent
Recommendation
A lovely place, excellent hotel and service. Excellent breakfast and really nice and clean rooms. We would be happy to stay there again.
Review and rating for
Hotel Kronenhirsch
01/28/2020Helen S.
4.88 out of 5
Excellent
Recommendation
das Hotel ist sehr sauber und sehr gut ausgestattet, die Betten total gut. Das Personal überaus freundlich und hilfsbereit. Man ist auf internationale Gäste bestens eingestellt. Frühstück war immer absolut frisch und in der Auswahl absolut ausreichend. Es gibt also nichts zu meckern und wir können das Hotel mit ruhigem Gewissen weiter empfehlen
Review and rating for
Hotel Kronenhirsch
01/28/2020Hartmut B.
5.00 out of 5
Excellent
Recommendation
We had a wonderful stay at Hotel Kronenhirsch! The rooms were modern and well furnished, with access to small balconies with beautiful views of the surrounding mountains. The staff were so friendly and helpful! The morning breakfast was a great start to our days. From the hotel you are able to walk to a few excellent restaurant and bar options, as well as a lift in town to take you up the mountain to amazing views and hiking trails. It is well located in the region - just a short drive to other towns (like Hallstatt) and attractions (like the 5fingers viewing platform.) We will definitely stay here again on our next visit!
Review and rating for
Hotel Kronenhirsch
01/28/2020Sarah S.
5.00 out of 5
Excellent
Recommendation
Everything was perfection at Hotel Kronenhirsch! The owners were so friendly, warm and welcoming. The breakfast was amazing and delicious. The location of the hotel couldn’t be better. You can walk to many fabulous restaurants and also to the tram to go up the mountain to either ski or hike! Beautiful views also from the hotel. We will definitely return, loved it!
Review and rating for
Hotel Kronenhirsch
01/28/2020Dorothy H.
5.00 out of 5
Excellent
Recommendation
Everything was perfect, I could recommend this quiet unique hotel:).
Review and rating for
Hotel Kronenhirsch
01/28/2020Denisa O.
5.00 out of 5
Excellent
Recommendation
Excellent location, good parking, very clean, fantastic breakfast, stayed a few days, loved every minute of it. Highly recommended..
Review and rating for
Hotel Kronenhirsch
01/28/2020Arpad P.
5.00 out of 5
Excellent
Recommendation
We felt so welcome from the second we arrived at this hotel!
The owners were very attentive and service minded. If you are travelling in this area, this is the place to stay.
Review and rating for
Hotel Kronenhirsch
01/28/2020Elin D.
446 Reviews from
5 other sources
5.00 out of 5
Excellent
80 reviews on TripAdvisor
 
08/27/2020
4.80 out of 5
Excellent
18 reviews on Facebook
 
03/07/2020
4.71 out of 5
Excellent
17 reviews on Expedia.de
 
08/31/2020
4.70 out of 5
Excellent
95 reviews on Google Maps
 
08/12/2020
4.55 out of 5
Excellent
236 reviews on Booking
 
09/19/2020
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