Hello, we were particularly pleased with the team that carried out the move smoothly. Everyone was nice, reliable and got everything done quickly.
Personally, I lacked better transparency after we changed the moving list twice. We were totally unsure because we didn't know what we could take with us as an alternative. The emails were answered but I missed the telephone discussion and personal advice.
In addition, we were not informed in advance about the costs we would have to expect for the barrier. The amount quoted at the end was a complete surprise in a negative sense. It would be desirable to inform the customer of the additional costs beforehand. The amount significantly increased your fixed price and we did not expect that.
Kind regards
Hanna Lomnicki
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