My conclusion after the first few months is quite positive. The first contact was via a contact form, in which I was asked to describe my concerns. Already the following day, a very friendly lady called me. In contrast to Caritas (waiting time for a counseling appointment over 3 months), I got help very quickly here. Due to my financial situation, I was advised to apply for counseling assistance. To my surprise, this was even approved. The next step is to settle my debts. I am curious to see what happens next and will share my experiences here.
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