innovatise GmbH

Apps for gyms and fitness facilities, mobile marketing app solution fitness industry

innovatise GmbH
4.79 out of 5
Excellent
30 Reviews
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We make your gym mobile.
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Contact information

innovatise GmbH
Wallstr. 12a
61440 Oberursel
Germany

Contact person
Thomas Schuster

Websites & Profiles

100% Recommended
5 stars 26
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Implementation
Customer service
Excellent (4.97)
Cost-performance ratio
Excellent (4.63)
Top competencies

Cost adherence

5.00 out of 5
7 Reviews

Customer support

5.00 out of 5
7 Reviews

Availability

5.00 out of 5
7 Reviews

30 Reviews on ProvenExpert.com

4.79 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Myfitapp - the all-in-one solution we were looking for.
We were looking for an app that fits us in terms of design and functions. With the branded-myfitApp we found exactly that.
Since communication is essential in the service industry, especially in the current times, we use the regular "push messages" to communicate e.g. news and important things and thus strengthen our customer loyalty.
Through the booking tool "Event Calendar" we enable our members to book their massages, courses and events in an easy way, from anywhere. In addition, the app includes a very cost-effective alternative to generate new leads via in-app "member-recruit-member campaigns".
Best of all, all of these features are measurable, easy to use, can be planned ahead, and also give us a regular overview of clicks and views in the clear "statistics tool".
All in all, the app has everything we need and is regularly expanded by Innovatise GmbH, so that we can no longer imagine our daily digital studio life without it.
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
04/06/2022Thomas Mathes
5.00 out of 5
Excellent
Recommendation
Super app and super team :)
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
08/03/2021Team Fitnessplaza
5.00 out of 5
Excellent
Recommendation
Great app. Super team, always friendly and helpful. Highly recommended
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
11/19/2020Anonymously
4.75 out of 5
Excellent
Recommendation
We work a lot with the app and are very satisfied. Individual wishes are taken into account and innovations are communicated very well. A big praise to the great customer service employee Sven! Since you are there, our app has developed great! Thank you :-)
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
08/11/2020Sophie Schulz
5.00 out of 5
Excellent
Recommendation
The app is easy to understand for members in the studio. Likewise, maintaining the app is relatively easy to implement for the studios. Some things are a bit hidden, but if you click through you'll eventually find it. It's not like you can do anything really bad. :-)
The extremely ambitious and excellently accessible customer service should be emphasized. In addition, it is quite quickly understood what you want as a customer and also almost always gets an immediate assistance or problem solution. If help is not immediately feasible, then always immediately. Nobody forgets the customer. The employees have good knowledge of what the needs of the studios are and know immediately where to reach. Even if you're on the line as a customer, the customer service is not unfriendly. They are happy to explain things a second time or just set it up themselves without further ado. We are extremely satisfied. It really is a provider that does an excellent job and is absolutely worth the money.
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
07/24/2020Melanie
5.00 out of 5
Excellent
Recommendation
I had a phone conversation with Mr. Sven Schmitt today. Sven Schmitts in every company in customer service and every customer would be satisfied and send flowers! Thank you very much! Very friendly, emphatic, addressed problems, showed new ideas and benefits of myFitApp. Yes, it was very enlightening. I wish we had called sooner. Solved everything that needed to be solved. A conversation anytime again. Kind regards Diana Stratz
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
07/23/2020Diana Stratz
4.75 out of 5
Excellent
Recommendation
Super app, great cordial service incl super fast help with problems....
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
06/23/2020Bernd Fuchs
4.88 out of 5
Excellent
Recommendation
We have been using the white-label version of myFitApp for our fitness studio chain for many years. The front end, which can be operated intuitively by the customer, is particularly noteworthy. The entrepreneur or app operator can also enjoy a well thought-out and uncomplicated backend (including extensively adjustable user rights). We are extremely satisfied with the quality and accessibility of the app. The innovatise GmbH team is always open to new suggestions and always interested in developing the app further to make the member and company benefits even greater. Newly developed modules in the app are well thought out and forward-looking, many interfaces to other service providers around fitness are possible and work stably. Training for new modules is possible at short notice and questions are usually answered within 24h via backend or email. -v. Krockow, ixmal MORE FITNESS
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
05/17/2020v. Krockow
5.00 out of 5
Excellent
Recommendation
I had the opportunity to speak with your employee Mr. Sven Schmitt on the phone several times.
It is hard to top the friendliness and competence that your employee has achieved.
Really high praise!
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
03/26/2020Katja Dannemann
5.00 out of 5
Excellent
Recommendation
An outstanding experience to use this app. Simply uncomplicated and intuitive to use.

The new support team is awesome, thanks to Sven and Roshin who got our app back up to date in no time with a lot of love and an angel's patience. 5 STARS
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
03/24/2020Anonymously
5.00 out of 5
Excellent
Recommendation
THE APP to recommend!!

We are a premium fitness club and have been offering the myFitApp to our guests for a year now.
The app is used by countless diligent members and helps you to always stay up to date thanks to the easy to set NEWS, the clear COURSE PLAN, the linking options and visually appealing design.

We are more than thrilled with the fast customer service and constant satisfaction.

THANK YOU at this point for the myFitApp - Team
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
03/24/2020Anonymously
5.00 out of 5
Excellent
Recommendation
We have been with innovatise for a few years now & work with the myfitApp in our two studios. Not only we, but also our customers are very satisfied with the performance & features of the app. We can heartily recommend the product!
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
11/20/2019Clarissa
5.00 out of 5
Excellent
Recommendation
Ideas from customers are taken seriously and usually implemented. Nothing goes online until it works 100 percent.
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
09/26/2019Thomas Kampmann
4.75 out of 5
Excellent
Recommendation
It's an easy-to-implement tool that fits perfectly into the digital world and is easily understood and used even by non-tech-savvy customers. A very good platform for our studio!
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
09/17/2019Wolfgang Schmitz
4.25 out of 5
Good
Recommendation
Hi! Would be very happy if the app with the new "possibilities" very soon "on the market" comes and maybe sometime in succession even a partner portal to collect points or similar.
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
07/05/2019Stephanie Holzer
4.97 out of 5
Excellent
Recommendation
The speed in the implementation of my ideas to the finished end product went in a very short time. The customer support is always there to help with innovations. To that is a local solution - not from India & Co. The price is absolutely reasonable. We are satisfied all around!

Again and again gladly...!
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
03/27/2019Tilo Sigmund
5.00 out of 5
Excellent
Recommendation
I've been using the app for many years and think it's just great. Almost 10,000 downloads with 4,600 members and 18,000 uses in 14 days speak for themselves. I would like to see further innovative developments such as store integration, easy appointment booking connection, etc.
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
03/27/2019Heiko Pfeifer
5.00 out of 5
Excellent
Recommendation
Very convincing service!
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
03/27/2019Anonymously
4.75 out of 5
Excellent
Recommendation
We have been working with the app for several years and are very satisfied with it. We now have 4 apps running in parallel. Keep up the good work!
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Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
03/26/2019Tobias Würth (300 Xing Kontakte) - Vitalis Sports GmbH
4.75 out of 5
Excellent
Recommendation
Die App ist für uns und vor allem unsere Kunden das Wertvollste Informationstool im Ablauf der Clubs.
Customer review & rating for:
myFitApp - WIR MACHEN DEIN STUDIO MOBIL
03/26/2019Anonymously
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All reviews and experiences about innovatise GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/14/2015  |  Last update: 04/07/2022   |  Report profile

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