Myfitapp - the all-in-one solution we were looking for.
We were looking for an app that fits us in terms of design and functions. With the branded-myfitApp we found exactly that.
Since communication is essential in the service industry, especially in the current times, we use the regular "push messages" to communicate e.g. news and important things and thus strengthen our customer loyalty.
Through the booking tool "Event Calendar" we enable our members to book their massages, courses and events in an easy way, from anywhere. In addition, the app includes a very cost-effective alternative to generate new leads via in-app "member-recruit-member campaigns".
Best of all, all of these features are measurable, easy to use, can be planned ahead, and also give us a regular overview of clicks and views in the clear "statistics tool".
All in all, the app has everything we need and is regularly expanded by Innovatise GmbH, so that we can no longer imagine our daily digital studio life without it.
We work a lot with the app and are very satisfied. Individual wishes are taken into account and innovations are communicated very well. A big praise to the great customer service employee Sven! Since you are there, our app has developed great! Thank you :-)
The app is easy to understand for members in the studio. Likewise, maintaining the app is relatively easy to implement for the studios. Some things are a bit hidden, but if you click through you'll eventually find it. It's not like you can do anything really bad. :-)
The extremely ambitious and excellently accessible customer service should be emphasized. In addition, it is quite quickly understood what you want as a customer and also almost always gets an immediate assistance or problem solution. If help is not immediately feasible, then always immediately. Nobody forgets the customer. The employees have good knowledge of what the needs of the studios are and know immediately where to reach. Even if you're on the line as a customer, the customer service is not unfriendly. They are happy to explain things a second time or just set it up themselves without further ado. We are extremely satisfied. It really is a provider that does an excellent job and is absolutely worth the money.
I had a phone conversation with Mr. Sven Schmitt today. Sven Schmitts in every company in customer service and every customer would be satisfied and send flowers! Thank you very much! Very friendly, emphatic, addressed problems, showed new ideas and benefits of myFitApp. Yes, it was very enlightening. I wish we had called sooner. Solved everything that needed to be solved. A conversation anytime again. Kind regards Diana Stratz
We have been using the white-label version of myFitApp for our fitness studio chain for many years. The front end, which can be operated intuitively by the customer, is particularly noteworthy. The entrepreneur or app operator can also enjoy a well thought-out and uncomplicated backend (including extensively adjustable user rights). We are extremely satisfied with the quality and accessibility of the app. The innovatise GmbH team is always open to new suggestions and always interested in developing the app further to make the member and company benefits even greater. Newly developed modules in the app are well thought out and forward-looking, many interfaces to other service providers around fitness are possible and work stably. Training for new modules is possible at short notice and questions are usually answered within 24h via backend or email. -v. Krockow, ixmal MORE FITNESS
We are a premium fitness club and have been offering the myFitApp to our guests for a year now.
The app is used by countless diligent members and helps you to always stay up to date thanks to the easy to set NEWS, the clear COURSE PLAN, the linking options and visually appealing design.
We are more than thrilled with the fast customer service and constant satisfaction.
We have been with innovatise for a few years now & work with the myfitApp in our two studios. Not only we, but also our customers are very satisfied with the performance & features of the app. We can heartily recommend the product!
The speed in the implementation of my ideas to the finished end product went in a very short time. The customer support is always there to help with innovations. To that is a local solution - not from India & Co. The price is absolutely reasonable. We are satisfied all around!
I've been using the app for many years and think it's just great. Almost 10,000 downloads with 4,600 members and 18,000 uses in 14 days speak for themselves. I would like to see further innovative developments such as store integration, easy appointment booking connection, etc.
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Profile active since 04/14/2015 | Last update: 04/07/2022
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