ION Deutschland GmbH

Sustainable drinking water treatment

ION Deutschland GmbH
81 Reviews i
published (98%)
out of 83 reviews
Contact information
AQUABION® - patented active anode technology for water treatment

The AQUABION® is the sustainable solution for drinking water treatment. Without the addition of chemicals and salts, without power consumption and without maintenance costs, the...

Contact information

ION Deutschland GmbH
Hirschburgweg 5
40629 Düsseldorf
Germany
Directions

Contact person
Marc Flettner

Review from 01/10/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Customer satisfaction

4.62 out of 5
29 Reviews

Customer loyalty

4.62 out of 5
29 Reviews

Sustainability

4.50 out of 5
30 Reviews

81 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
I have been a satisfied long-time ION customer since the early 90s. Back then, the Aquabion was still called Scale Buster.
We had bought an old house with a mix of iron, copper and plastic pipes.
Our drinking water is so rich in minerals that even 1-inch iron pipes clog up to pencil-thick passages in a few years. DIY store quality tends to pitting.
At the beginning of using Aquabion, slightly rusty water came out of the pipes for months, as could be seen from the rusty film in the shower tray. In some cases, there were even tiny pebbles in the aerators, presumably from the public supply pipe.
We got a new heating system last summer. This involved cutting out a section of the exactly 40 (!) year old (i.e. initially operated for around 10 years without Aquabion) supply pipe and hot water pipe made of iron. I was very curious to see these authentic indicators of the Aquabion effect.
The fitters were VERY surprised at the good condition of these 1/2-inch pipes. There were only minimal deposits.
Unfortunately, it is not possible to post pictures here as evidence.
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Customer review & rating for:
ION Deutschland GmbH
01/10/2024Rainer P.
5.00 out of 5
Excellent
Recommendation
Our place of residence has very calcareous water, 32-35 degrees of French hardness.
In 2015 year in our family house was installed "AQUABION lime converter". Since then, we no longer have lime problems.
According to the recommendation of the company "ION Deutschland GmbH", the " AQUABION lime converter" should be replaced approximately every 5 years in the exchange procedure.
Due to this recommendation, we are currently already using the third " AQUABION lime converter".
We are extremely satisfied with the friendly advice and customer service from " ION Germany".
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Customer review & rating for:
ION Deutschland GmbH
10/28/2023W.
5.00 out of 5
Excellent
Recommendation
The offered product meets the expectations 100%. In our own use as well as in the use of rented properties, the Aquibion softeners have provided complete satisfaction. The inlet of a kitchen sink from a rented property was extremely calcified when taken over and cleaning was only possible with the use of all tricks. After this cleaning, an Aquabion was installed in the main water inlet and besides the fact that the sink shows no lime residue after 4 years with Aquabion, we were also approached by the other tenants that their glasses no longer go blind in the dishwasher. Therefore, full marks for the product
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Customer review & rating for:
ION Deutschland GmbH
08/16/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Good communication and quick feedback. As a long-time customer, a good offer was sometimes made a little more attractive.
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Customer review & rating for:
ION Deutschland GmbH
12/13/2022Anonymously
4.73 out of 5
Excellent
Recommendation
Suggestion: it would be desirable if the equipment could be reused - it is too bad to scrap the material.
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Customer review & rating for:
ION Deutschland GmbH
04/13/2022Anonymously
ION Deutschland GmbH Comment from ION Deutschland GmbH:
Dear customer,
Dear customer,

Thank you for your entry!

We are pleased that you are so satisfied, to your comment we would like to inform you that the used systems are replaced in the period of between 5-7 years (depending on water conditions) and these are recycled internally in our production.

I wish you much pleasure with your equipment and would be pleased if you recommend us to others.

With kind regards

Your ION Team
5.00 out of 5
Excellent
Recommendation
Super for the dental office! The turbines were nir more clogged by lime, a great simplification and relief for the staff, highly recommended
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Customer review & rating for:
ION Deutschland GmbH
02/24/2022Anonymously
4.90 out of 5
Excellent
Recommendation
Galvanic corrosion protection will only be seen in the future, I am sure that it works, because the technology of sacrificial anodes is known for a very long time. Very pleasant is that after showering there are no "lime streaks" on the glass door. In our drinking water, the carbonate hardness hovers around 19 degrees, and the faucets' bubbles remain "lime-free".
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Customer review & rating for:
ION Deutschland GmbH
02/24/2022Ludwig L.
4.25 out of 5
Good
Recommendation
I was fully-completely satisfied.
My tap water as christall-clear as not for a long time !!!!
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Customer review & rating for:
ION Deutschland GmbH
02/20/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Everything went smoothly, from placing the order to installing the equipment, which was installed cleanly and on time.
And there was a Christmas present to boot.
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Customer review & rating for:
ION Deutschland GmbH
02/08/2022Anonymously
4.80 out of 5
Excellent
Recommendation
I have been using the system for more than 15 years now. This has saved me from having to renovate the water pipes in the entire property. Absolutely recommended!
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Customer review & rating for:
ION Deutschland GmbH
02/07/2022Timo E.
5.00 out of 5
Excellent
Recommendation
Finally something other than these salt tablets
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Customer review & rating for:
ION Deutschland GmbH
01/27/2022J. P.
5.00 out of 5
Excellent
Recommendation
The water boiler is no longer calcified, there are no more stubborn lime deposits on the shower cabin.
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Customer review & rating for:
ION Deutschland GmbH
04/21/2021Ortlieb A.
4.53 out of 5
Excellent
Recommendation
Have tried various devices to reduce the lime content in TRinkwasser / water softening.
Conclusion: The simplest solution - no cheap solutions - was the best. No follow-up costs, a guaranteed running time and comprehensible functional principle have persuaded me to test the system. In the end, the result was convincing. I have been using the ION system for >10 years and can recommend it.
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Customer review & rating for:
ION Deutschland GmbH
03/10/2021J.
5.00 out of 5
Excellent
Recommendation
Excellent customer service for an unrivaled product.
Price:/ performance ratio compared to other products over 50% cheaper.
Maintenance-free and space-saving installation.
Highly recommended 👍👍

With kind regards from Lippstadt
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Customer review & rating for:
ION Deutschland GmbH
05/26/2020Sven B.
4.20 out of 5
Good
Recommendation
Easy to install, hardly any maintenance. Good results when using the system.
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Customer review & rating for:
ION Deutschland GmbH
05/24/2020Anonymously
4.00 out of 5
Good
Recommendation
Uncomplicated advice and quick response to inquiries.
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Customer review & rating for:
ION Deutschland GmbH
05/24/2020Anonymously
4.20 out of 5
Good
Recommendation
When first installed in 2004, there was excellent service and advice. Pipe opening after two years showed at least no further progression of deposits in the cold water pipes. After the warranty period expired, the system was replaced. Again, there was no reason to find fault with anything. In the meantime, most of the riser and floor supply pipes in the house have been replaced with plastic pipes over the last 10 years. The consumption behavior of the residents has changed towards less consumption. Currently the past 2 years 170 m³/a. However, this is not taken into account in your guaranteed period of use. M.E. the consumption behavior should be taken into account, because the exchange action for which you do not name any labor costs in the offer is not cheap. Whether a benefit is ever created is not provable.
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Customer review & rating for:
ION Deutschland GmbH
05/18/2020Dieter P.
ION Deutschland GmbH Comment from ION Deutschland GmbH:
Dear Mr. Peters,
Thank you for the time you have invested in the comment!
I am glad that you are satisfied with the AQUABION®. Of course we do not know the age of the drinking water pipes - and of course the AQUABION® cannot renovate the pipes.
If there is less water consumption it has nothing to do with the time of replacement, because the AQUABION® always delivers a voltage 24 hours a day. We are glad that in another 5 years you will protect the water pipes and of course the boiler and the washing machine and all other applications.
Even at 170 m3 /year you are well served with your current size of the AQUABION®!
4.42 out of 5
Good
Recommendation
The result with the products is good, unfortunately the possibility to evaluate the quality of the products is missing, because it is not measurable.
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Customer review & rating for:
ION Deutschland GmbH
05/06/2020Anonymously
4.00 out of 5
Good
Recommendation
everything io. keep it up!
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Customer review & rating for:
ION Deutschland GmbH
05/03/2020Michael J.
5.00 out of 5
Excellent
Recommendation
The installation is 100% worth it. I can only recommend it to everyone. We are thrilled, the devices are 100% lime-free. Many thanks to the team
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Customer review & rating for:
ION Deutschland GmbH
05/02/2020Valeska Katharina T.
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* All reviews and experiences about ION Deutschland GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/15/2020  |  Last update: 03/05/2024   |  Report profile

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