IT'S YOUR TRIP

tour operator, individual travel, long-distance travel, travel, small group travel

ITS YOUR TRIP
CUSTOMERS' CHOICE 2024
4.93 out of 5
Excellent
119 Reviews
Contact information
IT'S YOUR TRIP offers customized individual and small group tours to over 130 countries worldwide. The trips are created completely individually according to the customer's wishes, but on the website you will also find over 250 trip suggestions. If you have any questions, the team will be happy to help you at any time by phone, mail or chat.

Contact information

IT'S YOUR TRIP
Parkstr. 39
82065 Baierbrunn
Germany
Directions

Contact person
Matthias Ruch

100% Recommended
5 stars 94
3 stars 0
2 stars 0
1 star 0
Excellent (4.98)
Top competencies

Customer focus

4.95 out of 5
40 Reviews

Customer loyalty

4.95 out of 5
40 Reviews

Customer requests

4.97 out of 5
36 Reviews

95 Reviews on ProvenExpert.com

4.95 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
You can recognize a good travel agency by its good planning. You only recognize a very good travel agency when there are problems during the trip.
Our return flight had to be postponed due to a volcanic eruption and the associated closure of Manado airport. Despite all the chaos, contact was maintained 24/7 at all times, including weekends and time differences (we were 6 hours earlier than in Germany) and we received very competent help with many problems, including those that arose suddenly.

Many thanks for this, especially to Mr. Stefan Meier and Mr. Matthias Ruch. Thank you for everything and of course for the great experiences on site.
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
05/17/2024Dirk Bogatzki
5.00 out of 5
Excellent
Recommendation
An individual trip to Sri Lanka with It's Your Trip/Colibri Travel - all new territory for us. The tour in April 2024 was the most beautiful and exciting vacation trip we have ever had. From the very beginning we received excellent advice, planning and organization, many thanks to Rainer Jegodzinski for his always pleasant, absolutely qualified and friendly organization, advice and support. Our own wishes/ideas were taken into account in advance and the answers to our queries were always prompt and authorized. As we had hoped, we had many wonderful nature experiences, were able to enjoy the great flora and fauna as well as the beautiful landscapes, but also got to know the exciting culture, the very interesting history and, last but not least, the incredibly friendly people of this unique island. But the best thing was our wonderful guide Asanka, who made the trip a unique experience: always attentive, extremely competent and superbly organized, always in a good mood and funny, a totally safe and proactive driver, with an excellent command of English and many other great qualities.
The rather simple but always clean and cozy accommodations, which were almost always very close or in the middle of nature, were exactly to our taste, and each place we stayed had its own special flair. Our small and large additional wishes that were not in the original itinerary (such as Galle, Hakgala Botanical Garden or many photo stops) were always taken into account.
We can recommend the tour operator without reservation and, contrary to our habits, are already considering visiting the same country again as soon as possible with Sri Lanka, of course only with It's Your Trip and Asanka!
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
04/29/2024Katrin und Hilmar, Dresden
5.00 out of 5
Excellent
Recommendation
Everything went really well. Especially for me as a solo traveler, it was an all-round successful vacation with very good advice and support
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
04/10/2024Heidi
5.00 out of 5
Excellent
Recommendation
We were in Abu Dhabi with It's Your Trip (city and round trip through the emirate). Everything worked out perfectly. The trip was 100% customized to our wishes and any questions we had beforehand were dealt with immediately. We would book another trip with It's Your Trip at any time.
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
03/24/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The safaris all took place as planned. The hotels were not of the highest standard, but they were very clean and the staff were extremely friendly. The food was also great.
I can only recommend the tour. Provided you want to see lots of tigers. Other animals
The picnics, which I don't normally like, were excellent here and a small highlight of the trip (in addition to the 25 or so tigers, of course.....).
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
03/18/2024michael Kreuzer
5.00 out of 5
Excellent
Recommendation
We received excellent advice for our trip to India and all special requests were taken into account. The local drivers and guides were all very good and there was nothing to complain about in the hotel selection either. In particular, it should be mentioned that a small problem was dealt with and resolved immediately. I think this is particularly important, as it shows that the organization is good.
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
03/15/2024Wilfried H.
5.00 out of 5
Excellent
Recommendation
Mr. Ruch and his staff prepared our 4 week trip to South America exceptionally well. If there were any unforeseen difficulties, he was always available for us (day and night, due to the time difference). His local contacts were also very helpful at times.
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
02/04/2024Bernhard GrĂĽneisen
5.00 out of 5
Excellent
Recommendation
Everything was perfect from the beginning to the end of the trip, very well organized! The accommodation was fine, the driver/guide was great, I can only recommend you!
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
01/29/2024Manfred Riegler
5.00 out of 5
Excellent
Recommendation
The communication in advance by email was smooth and uncomplicated. They replied as quickly as possible and responded to requests. The customized trip to Taiwan also ran smoothly on site. The drivers from the airport to the long-distance train station and hotel, as well as the contact persons, were very helpful and constantly in contact with us. The train journey from Taipei to Kaohsiung was relaxed, as the journey and ticket handover were planned precisely on time. The hotel in Taipei also met our expectations. The flights were quickly found on the selected dates and at the airport, and we were able to change our meal to vegetarian at short notice. This is our second long-distance trip (2019 - Japan) via EastAsia Tours - we will definitely come back and recommend it to others. Thank you very much!
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
01/02/2024Marcel Bonewald
5.00 out of 5
Excellent
Recommendation
The trip was put together exactly according to our wishes. Last-minute changes were no problem. The local staff were very reliable and flexible. The quality of the booked location was top.
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
11/30/2023Adelheid
5.00 out of 5
Excellent
Recommendation
Competent advice and personalized travel arrangements
(Western Australia Darwin/ Perth)
Problem-free implementation and very good accommodation.
Car rental Red Sands great partner đź‘Ť
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
11/05/2023Gerd und Karin
5.00 out of 5
Excellent
Recommendation
Our trip this year with East Asia Tours was excellently organized. The teams in Kalimantan and Sulawesi were excellent. We will certainly continue to book vacations!
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
10/30/2023Familie Wagner
4.50 out of 5
Excellent
Recommendation
The preparation of the trip and the implementation of our individual wishes were done professionally and to our complete satisfaction.
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
10/20/2023Bernd K.
5.00 out of 5
Excellent
Recommendation
We had a wonderful individual trip through Macedonia and Albania. Our tour guide was very dedicated and infected us with his enthusiasm especially for his home country Albania. Scenically and culinary I can definitely recommend this trip.
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
10/18/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Perfect and always well functioning organization. It was very nice for us to experience how most of our guides in the different regions, conveyed to us how much they were happy with us when they could show us another animal or plant that we had not found until then. The love for Borneo was clearly noticeable to most of them!
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
10/01/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very good and detailed advice, as well as active thinking (hotels for longer stops at airports) and generous spontaneity in unforeseen situations. The trip has kept what was promised and even more. We will certainly consider EAST ASIA TOURS and Stefan Meier again for future travel plans.
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
09/25/2023Giuseppe Genetelli
5.00 out of 5
Excellent
Recommendation
This year we made an individual trip with It'sYOURTRIP for the fourth time. This time it went to Iceland. The preparation and organization of our round trip was very pleasant and professional. We could bring in our own ideas accordingly and had during our trip at all contact points, no problems, that is, we were expected and the organization was really perfect! In this way we had a wonderful vacation and thank the team of It'sYOURTRIP and their partners - agencies, very much! The best time of the year was once again successful! It'sYOURTRIP is really highly recommended!
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
09/22/2023Uwe
5.00 out of 5
Excellent
Recommendation
Short-term booking,
Flexible in the offer,
Varied and interesting tour
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
09/21/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Our Young Entrepreneurs Conference in Fort Lauderdale was a complete success. The organization went flawlessly thanks to the help of Colibri Travel and was really fun. Our participants were all satisfied at all times. We look forward to more young entrepreneur conferences with your help.
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
09/19/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I was looked after very competently as always with my booking and also with my special requests and I will book here again.
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Customer review & rating for:
IT'S YOUR TRIP Kundenzufriedenheit
09/12/2023Doris Hofmann
24 Reviews from
3 other sources
4.84 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Facebook
 
10/29/2023
5.00 out of 5
Excellent
7 reviews on Erfahrungen.com
 
04/22/2018
4.70 out of 5
Excellent
13 reviews on Google Maps
 
03/21/2024
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All reviews and experiences about IT'S YOUR TRIP are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/28/2018  |  Last update: 07/15/2024   |  Report profile

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