Jochmann GmbH

Heating, plumbing, air conditioning

Jochmann GmbH
141 Reviews i
published (99%)
out of 142 reviews
Contact information
As a modern crafts company, we see ourselves as a reliable service provider on behalf of our customers. Every day, our highly trained employees pursue the goal of delighting you as our customer. We promise: Our quality is unmistakable.

Contact information

Jochmann GmbH
Dargelützer Weg 27
19370 Parchim
Germany
Directions

Contact person
Jochmann GmbH

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Review from 05/10/2024  
4.60 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Customer loyalty

4.93 out of 5
15 Reviews

Customer satisfaction

4.87 out of 5
15 Reviews

Customer support

5.00 out of 5
14 Reviews

95 Reviews on ProvenExpert.com

4.60 out of 5
Excellent
Recommendation
The company Jochmann GmbH responds immediately, there is always a competent fitter, always friendly and the troubleshooting and repair work 100 percent.
The staff are also always in good hands, great girls.
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Customer review & rating for:
Kundendienst
05/10/2024Axel P.
Jochmann GmbH Comment from Jochmann GmbH:
Hello Mr. Pöcker,

Thank you very much for your great review and frank words. Here's to continued good cooperation.
5.00 out of 5
Excellent
Recommendation
Planning.commitment.competence. Customer service.everything super. From placing the order to completion!
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Customer review & rating for:
Kundendienst
05/09/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you for the 5 stars. That makes us very happy.
5.00 out of 5
Excellent
Recommendation
Fast appointments, great staff.
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Customer review & rating for:
Bad & Sanitär
05/07/2024C.
Jochmann GmbH Comment from Jochmann GmbH:
We appreciate your rating and will be happy to help you again.
5.00 out of 5
Excellent
Recommendation
Nice and friendly, Mr. Rambow responded to the customer's wishes.
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Customer review & rating for:
Kundendienst
05/06/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The Jochmann company not only knows its trade very well as a professional service provider, but is also personally friendly to its customer base - e.g. with gifts on special anniversaries. This conveys the feeling that you are in good hands here and are part of the family.
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Customer review & rating for:
Kundendienst
05/01/2024Ingo D.
Jochmann GmbH Comment from Jochmann GmbH:
Hello Mr. Duehrsen,

We very much appreciate your review and will be happy to help you again.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent!
Show original
Customer review & rating for:
Bad & Sanitär
04/10/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
We appreciate your satisfaction. Thank you very much.
5.00 out of 5
Excellent
Recommendation
The customer service employee was punctual and worked in a concentrated and speedy manner. The work site was left clean and tidy. As a layman, the employee explained the defects to me in an understandable way and immediately provided a quote for the replacement parts.
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Customer review & rating for:
Kundendienst
03/06/2024Brigitte H.
Jochmann GmbH Comment from Jochmann GmbH:
Hello Ms. Horn, we appreciate your kind words and will pass the praise on to the appropriate colleague. Thank you for your review.
4.50 out of 5
Excellent
Recommendation
Invoice had an invoice date of 31.01.2024 - postal delivery by Nordbrief took place on 25.02.2024.
Timely payment hardly possible.
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Customer review & rating for:
Kundendienst
03/05/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much for your review and your information. We hope that you were satisfied with our customer service and will be happy to help you again.
5.00 out of 5
Excellent
Recommendation
There were no restrictions at any point. Overall, we are very satisfied with the conversion and the new installation of the heater.
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Customer review & rating for:
Heizung
02/29/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you for the compliment. We are delighted that you are satisfied.
5.00 out of 5
Excellent
Recommendation
Very satisfied with everything
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Customer review & rating for:
Kundendienst
02/01/2024S.
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much. We really appreciate that.
4.80 out of 5
Excellent
Recommendation
Punctuality, reliability
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Customer review & rating for:
Kundendienst
01/15/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much for the good rating.
5.00 out of 5
Excellent
Recommendation
Competent staff available at all times.
Friendly, competent fitters for planning large objects or for quick small repairs.
To be recommended at any time.
Koslowski Caroline
Show original
Customer review & rating for:
Bad & Sanitär
01/08/2024Caroline K.
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much for the kind words and the great review, Mrs. Kosloswski.
5.00 out of 5
Excellent
Recommendation
This specialist company responds to customer wishes without imposing anything. Appointments are kept. I feel personally recognized as a customer and am not just a customer number. The work is done cleanly and I get valuable tips. It's great that there is such a craftsman's business, thank you.
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Customer review & rating for:
Kundendienst
12/25/2023Schmied, E.
Jochmann GmbH Comment from Jochmann GmbH:
Hello Mr. Schmied, thank you very much for your kind words and all the best, especially health, for the year 2024.
5.00 out of 5
Excellent
Recommendation
As far as I can tell, the heating engineers are very knowledgeable in their field and in practical implementation.
I was also very satisfied with the maintenance of the previous heating system.
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Customer review & rating for:
Heizung
12/19/2023Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
We would like to thank you for your kind words and wish you a Merry Christmas.
5.00 out of 5
Excellent
Recommendation
Fitter appeared at the agreed time...worked continuously....Explanations were coherent...gladly again next year
Since we have commissioned maintenance for our appliances, we would like to receive a suggested date or a reminder (also possible by e-mail).
Otherwise we are very satisfied with the service.
Show original
Customer review & rating for:
Kundendienst
12/14/2023Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
We are delighted with your excellent review.
4.60 out of 5
Excellent
Recommendation
Uncomplicated scheduling. Unfortunately, the repair was only carried out on the 3rd attempt.
Then everything went well.
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Customer review & rating for:
Kundendienst
12/12/2023Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you for your review.
5.00 out of 5
Excellent
Recommendation
Very competent advice, very friendly communication. Very clean and technically flawless work. Of course, the company cannot be held responsible for the very long delivery time of the heat pump and the economic benefit can only be assessed in a year's time.
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Customer review & rating for:
Heizung
12/12/2023Eckhard B.
Jochmann GmbH Comment from Jochmann GmbH:
Hello Bergmann,

Thank you for rating us so highly. Here's to continued good cooperation.
5.00 out of 5
Excellent
Recommendation
I can certainly recommend the Jochmann company. The appointments are always excellent. They try to find an appointment quickly and with the customer in mind. The technicians are very professional and always friendly. Thank you dear team! I would especially like to thank Mrs. Beier and Mr. Rambow.
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Customer review & rating for:
Pool & Schwimmbad
11/28/2023Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much for your kind feedback. We are happy to be there for you again.
5.00 out of 5
Excellent
Recommendation
We have been customers for many years and are always very satisfied with the price-performance ratio.
Appointments are arranged promptly and the advice from the office team and the maintenance staff is excellent.
We will continue to be customers and are happy to recommend you to others.
Show original
Customer review & rating for:
Kundendienst
11/10/2023Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
We look forward to your feedback and are happy to be there for you again.
5.00 out of 5
Excellent
Recommendation
Everyone was very friendly and always smiling. Everything worked really well.
Many thanks and keep up the good work 👍
Show original
Customer review & rating for:
Heizung
11/03/2023Jens S.
Jochmann GmbH Comment from Jochmann GmbH:
Hello Mr. Schulz,

We are pleased that you are satisfied with us and thank you very much for your time and the good evaluation.
46 Reviews from
1 other source
4.20 out of 5
Good
4.20 out of 5
Good
46 reviews on Google Maps
 
05/07/2024
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* All reviews and experiences about Jochmann GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/23/2022  |  Last update: 05/24/2024   |  Report profile

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