JOURNEY D.LUXE

Tour operator

JOURNEY D.LUXE
96 Reviews i
published (98%)
out of 98 reviews
Contact information
"It's not about the Hardware, but about the Heartware"! True to this motto, we as a direct tour operator define luxury travel through the experience for our customers. Starting with an individual consulting service of our experienced team, a...

Contact information

JOURNEY D.LUXE
Dürener Str. 341
50935 Köln
Germany
Directions

Contact person
Sarah Meschede

Opening hours

Saturday CLOSED

Websites & Profiles

Review from 07/27/2022  
5.00 out of 5
Excellent
Recommendation
Consulting

67 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Very nice team, which gives friendly information even at the 100th request and is very eager. Special thanks to Mr. Falk Jacob, who so kindly shared his personal experiences with us and thus took away all doubts.
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Customer review & rating for:
Sind Sie mit uns zufrieden?
07/27/2022Anja S.
5.00 out of 5
Excellent
Recommendation
The personal, competent and friendly service, sound advice about the vacation destination, perfect organization, take their time, simply recommendable.
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Customer review & rating for:
Sind Sie mit uns zufrieden?
07/15/2022A.
5.00 out of 5
Excellent
Recommendation
Top service - super fast answers by mail !!!
Super Vamoos App with important details about the trip !
Super recommendation - unique ...
All-round carefree package! Gladly again and again ...
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Customer review & rating for:
Sind Sie mit uns zufrieden?
05/30/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We booked our first Maldives trip through Journey D.Luxe and had a wonderful 10 days on Vakkaru. Mr. Jacob took a lot of time for the consultation and recommended us with Vakkaru the absolutely perfect island. We are thrilled and thank you for the great service!
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Customer review & rating for:
Wie zufrieden sind Sie mit unserem Service
05/18/2022L.
5.00 out of 5
Excellent
Recommendation
Many thanks to Mr. Kylau for the competent and detailed advice, especially the special tips
also in the selection of the hotels. They were excellent and the pool at Address Beach Resort was a dream. 3 nights in the Al Maha Desert Resort have been sufficient for us, as the activities are repetitive.
We had a wonderful time in Dubai.
We can highly recommend Journey D. Luxe. Everything was perfect from the planning to the lovely welcome at home with a small accessory as a souvenir. Thank you very much again. We are already looking forward to our next trip.
H & J
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Customer review & rating for:
Sind Sie mit uns zufrieden?
04/28/2022Heike G.
5.00 out of 5
Excellent
Recommendation
Very satisfied with the personal contact of Mr. Kylau who responds to the customer as a personal individual. No standardized procedure.
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Customer review & rating for:
Sind Sie mit uns zufrieden?
04/27/2022Steffen J.
5.00 out of 5
Excellent
Recommendation
Dennis Kylau recommended just the right resort in the Maldives. Heritance Aarah was a real bull's eye. The service of Mr. Kylau can be rated as top all around. Consultation, selection, the response to our wishes as well as the accompaniment until departure can be recommended without reservation.
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Customer review & rating for:
Sind Sie mit uns zufrieden?
04/23/2022Christiane K.
5.00 out of 5
Excellent
Recommendation
Prompt response to all questions, extremely friendly communication both by mail and telephone and on site always the feeling of being perfectly cared for.
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Customer review & rating for:
Sind Sie mit uns zufrieden?
04/21/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We were 10 days in the Maldives on Kandolhu.
It was really a dream vacation, everything just fit.
Pool villa, food, staff on the island, house reef, everything was just perfect.
We tried all the restaurants (the Japanese was our favorite) and everywhere the quality was outstanding, the all-in concept leaves nothing to be desired. The managers of the island Monika and Guillaume are extremely friendly and cordial and have really quite herrvoragendes staff, no matter in which area.
We have made 2 trips, once the tour with the manta rays and once the tour whale shark, also these two trips were just perfect with super guides, beautiful boats and especially successful sightings.
Kandolhu is exactly the island we imagined for our vacation, small but nice!
We would like to thank again very much for the herrvoragende advice and organization by Mr. Kylau and the team of JOURNEY D.LUXE, here really everything fit and that was certainly not our last trip we have made with you!
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Customer review & rating for:
Wie zufrieden sind Sie mit unserem Service
04/19/2022I.
5.00 out of 5
Excellent
Recommendation
We were looked after very nicely and experienced. There was quick and competent feedback on questions. Everything also worked out wonderfully on site. We book in any case again with Journey D.Luxe and thank Mrs. Steevens very much.
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Customer review & rating for:
Sind Sie mit uns zufrieden?
04/13/2022Bianca H.
5.00 out of 5
Excellent
Recommendation
Have already booked several trips. We fly 6-10 times a year on vacation and that the Journy Deluxe. You can simply rely on Mr. Kühlau. Continue so
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Customer review & rating for:
Wie zufrieden sind Sie mit unserem Service
04/07/2022Christian H.
5.00 out of 5
Excellent
Recommendation
After we first tried to find a suitable resort for our Maldives vacation on the usual platforms on the Internet, but were overwhelmed with the multitude of offers, we landed by Google search at Journey D.Luxe, which proved to be a real bull's eye. Mrs. Heberling always advised us in a friendly, patient and extremely competent way, even with all special requests (wedding ceremony, diving school, house reef etc.).
The resort she recommended and which we then booked (Dusit Thani Maldives) was simply fantastic and perfect for us in every respect. So the recommendation of Journey D.Luxe was a wonderful match to our wishes. An unforgettable vacation for which we would like to thank the entire JDL team and especially Mrs. Heberling again :-).
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Customer review & rating for:
Wie zufrieden sind Sie mit unserem Service
03/23/2022Anonymously
5.00 out of 5
Excellent
Recommendation
In the past, we often booked everything ourselves. We will no longer do that in the future. The reason: The service at JDR is unsurpassable. There the customer is not only king, but emperor. We have never had such a perfect experience in terms of advice and will book our trips through you in the future. With the large offer of hotels in the Maldives, we have at some point given up looking alone. We had no idea which atoll to choose, big or small island, etc., complete sensory overload. By chance we found JDR via Google. Right from the first contact the chemistry was right. We like the cordial manner and the advice based on our wishes. There is really a lot of heart and soul in it. Mr. Jacob and Mrs. Jass made a perfect trip possible for us from the selection of the hotel to the stay there. That was an experience of the final stage, more does not go 😍
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Customer review & rating for:
Sind Sie mit uns zufrieden?
03/11/2022Nadine I.
5.00 out of 5
Excellent
Recommendation
Dear Mr. Kylau,

It was really a dream vacation! Of course, the Maldives are basically beautiful - but the management on Mirihi and their concept as well as the staff make a vacation on this magical little island something special.

Already after arriving in Male we were welcomed by the friendly hostess in the Mirihi lounge. She organized the onward flight by seaplane and had us fill out a questionnaire in the meantime, which wishes we would have for our stay. For example, how we would like to be addressed, which coffee or tea wish we have or with which drinks the minibar should be filled. We didn't know anything like that yet. And exactly as we had filled out the sheet, we found everything upon arrival at our villa!!! So the pampering program began and continued on the island.

Arriving on Mirihi, the first thing we were allowed to do was get rid of our shoes. They were brought to our villa along with our luggage and neither these nor any other shoes were needed during our stay. A barefoot island - with the feet always in the warm, powder-sugar soft sand. It's grounding - a wonderful feeling! We were escorted to our villa by a management member, who showed us the most important things on the islet. We were welcomed, made to feel as if we were among friends, and any requests made at any time and gladly. This was said with conviction, and during our stay we realized that this was exactly what was meant. On the first evening, all guests were invited to meet the management over a drink on the beach before dinner. We were able to see for ourselves that the management and staff actually live and work together like one big family, completely informal and extremely nice and friendly. One felt immediately at ease, and so it has remained the entire time. If you are looking for peace and quiet, like snorkeling or diving and appreciate good cuisine, Mirihi Island is just the right place. The house reef around the island invites you to snorkel and dive. Although the house reef has not been spared from coral bleaching, there are still an incredible number of fish to see, including sea turtles with a little luck. In addition, excursions are offered for diving, snorkeling, manta snorkeling and much more.

The cuisine is excellent, the buffet changes daily with always different themes. We were lucky enough to witness Valentines Day with a particularly pretty decorated restaurant and extra-fine treats. Everything is done with love and attention, up to the decoration of the bed in the villa on Valentines Day or other occasions such as birthday or wedding anniversary. The chef is always there to explain the dishes and answer any questions.

It is impossible to mention all the staff individually who take care of the guests' well-being. This of course includes the housekeeping staff, the spa staff, the front desk, etc., etc. Everything runs so smoothly and naturally that you really have the feeling of being in a big family. Shortly before our departure, we were lucky enough to meet Alexa, who was unfortunately ill for a few days. She comes from Germany and could of course tell us a lot about Mirihi. Alexa knows you, Mr. Kylau, by the way, she sends her best regards.

Yes, all together make Mirihi the little paradise that it is. A special vacation spot for all those who want to relax and recover away from the tourist hustle and bustle and don't miss a TV in the villa or a big pool. Mirihi is balm for body and soul.

The farewell was of course correspondingly difficult. However, it must be mentioned that on the return trip, the hostess Mariyam literally took us by the hand at the Male airport and brought us nimbly, friendly and without problems to the gate. So all in all a wonderful vacation!

To you, Mr. Kylau, and the entire team we say again many thanks for everything! Mirihi was a great recommendation and has more than fulfilled all expectations. And special thanks for the nice "Memories-Charme" that welcomed us at home, it will certainly get "growth"! And the luggage straps we want to use yes again! 😉

Best regards until hopefully soon again

Your very satisfied vacationers
Michael and Doris Albrecht
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Customer review & rating for:
Wie zufrieden sind Sie mit unserem Service
03/01/2022Anonymously
5.00 out of 5
Excellent
Recommendation
A big thank you to Mrs. Steevens! She gave us great advice and organized everything perfectly.

We spent 12 days at Dusit Thani Maldives. The island is very beautiful and clean. If you want to take long walks on the beach, you should choose another island, because there are only small beach areas. The house reef is beautiful. The buffet food in the Market restaurant is excellent and varied. If you book the half board only in the Market restaurant, you get 25% discount in the Sea-Grill or Benjarong. Our son got all the food and drinks during the day for free. All the staff is insanely friendly and nice. The water sports are very expensive, but the diving is cheap. We felt very comfortable in our Watervilla and also in the Beachvilla and enjoyed our vacation very much!
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Customer review & rating for:
Sind Sie mit uns zufrieden?
02/17/2022Sabine D.
5.00 out of 5
Excellent
Recommendation
Our trip to the Maldives was simply fantastic. We were super advised and one is directly addressed to our wishes. You notice immediately how orstkundig Mr. Jacob is. After we had very bad luck with another provider, our vacation was saved by journey d.luxe. Within a very short time, the trip was put on the legs.
We would always book again with journey d.luxe.
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Customer review & rating for:
Wie zufrieden sind Sie mit unserem Service
02/14/2022Anonymously
5.00 out of 5
Excellent
Recommendation
For every request an open ear and helpfulness.
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Customer review & rating for:
Sind Sie mit uns zufrieden?
02/14/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Top advice! Individual, very quick feedback, it is addressed to every wish, we felt very well taken care of. The travel consultants know the respective hotels / resorts from personal experience and have found the "right" location for us (in the Maldives). Was certainly not the last vacation we booked here.
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Customer review & rating for:
Wie zufrieden sind Sie mit unserem Service
02/02/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Great advice, very good recommendation and professional implementation! We were very satisfied and had a great vacation - keep it up!
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Customer review & rating for:
Sind Sie mit uns zufrieden?
01/10/2022Lars M.
5.00 out of 5
Excellent
Recommendation
I have had specific vacation destinations and Journey D.Luxe colleague has organized everything perfectly. The prices were much better than other travel agencies. We will be very happy to travel with Journey D.Luxe again
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Customer review & rating for:
Sind Sie mit uns zufrieden?
01/03/2022Anonymously
29 Reviews from
2 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
22 reviews on Google
 
05/18/2022
5.00 out of 5
Excellent
7 reviews on Facebook
 
12/15/2020
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* All reviews and experiences about JOURNEY D.LUXE are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/16/2018  |  Last update: 07/27/2022   |  Report profile

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