Since analyzing our old insurance portfolio a few years ago and the resulting switch to more favorable policies for us with the same or better benefits with other insurance companies, our entire family has been very satisfied with Mr. Klemenz's work. No matter when a problem arises, he is always responsive. If you can't reach him directly, because he also has a private life, he will contact you as soon as possible. He is not an "insurance agent" as he is commonly known. He is not someone who wants to conclude a contract and talk someone into something. Rather, after a thorough analysis, he advises very competently and lists the available options, so that you can ultimately decide for yourself which risks you want to have covered and how. Even after such a "stormy weekend" as the one with "Fabienne", he was never annoyed when I personally reported my incurred damages to his agency and he pointed out the procedure for recording and settling claims to injured parties on the phone at least ten times in between. Always friendly, he also repeated several times the answers to the obviously repeatedly asked questions until the callers had received the necessary information on how to act in order to minimize the damage and to take urgently required immediate measures. With Mr. Klemenz, we can certainly speak of the "insurance broker we trust". We can only recommend Mr. Klemenz.
Thank you very much!!!
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