KLEMMER International Assekuradeur GmbH

Travel insurance

KLEMMER International Assekuradeur GmbH
TOP SERVICE PROVIDER 2023
TOP RECOMMENDATION 2023
4.65 out of 5
Excellent
319 Reviews
Contact information

Contact information

KLEMMER International Assekuradeur GmbH
Am Sägbach 3
83674 Gaißach
Germany
Directions

Contact person
Anna Angermeier

97% Recommended
Excellent (4.69)
Top competencies

Professional demeanor

4.63 out of 5
35 Reviews

Expertise

4.64 out of 5
33 Reviews

Communication

4.59 out of 5
32 Reviews

270 Reviews on ProvenExpert.com

4.69 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Replies and reimburstments are super fast and easy
Customer review & rating for:
Leistungsbearbeitung
11/13/2023Anonymously
2.17 out of 5
Fair
Recommendation
From my personal experience whenever I had a question and made a phone call the male staff is usually not so helpful. He kept on saying everything is written on the contract". Yes, everything is written, but I made the call because I wanted to make sure. He made me feel unwelcome and I felt like not calling back anymore which is really bad because I don't feel like staying with your health insurance. I am happy that the reimbursement went through quickly. Thank you.
Customer review & rating for:
Leistungsbearbeitung
11/01/2023Anonymously
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Sehr geehrter Kunde! Sehr geehrte Kundin!
Schade, dass wir Sie nicht mit unserem Service überzeugen konnten. Gerne würden wir mehr erfahren, damit wir die Dinge besprechen und gegebenenfalls richtig stellen, sowie in Zukunft verbessern können.
Bitte senden Sie uns eine E-Mail an: marketing@klemmer-international.com , damit wir uns mit Ihnen in Verbindung setzen können.
Mit freundlichen Grüßen
Ihr KLEMMER Team
4.67 out of 5
Excellent
Recommendation
Also rebooking in case of travel change was no problem
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Customer review & rating for:
Vertragsabteilung
10/26/2023Erwin S.
4.50 out of 5
Excellent
Recommendation
I am very satisfied. I can highly recommend KLEMMER good
You can rely on him. Tip-Top
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Customer review & rating for:
Leistungsbearbeitung
10/15/2023Gihad E.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you for your rating. We are pleased if we could convince you with our service. Your KLEMMER Team
5.00 out of 5
Excellent
Recommendation
Incredibly good customer service! Was kindly made aware that I was accidentally (my mistake) double insured and the reversal was so straightforward and the staff very friendly. Very clear recommendation
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Customer review & rating for:
Vertragsabteilung
09/28/2023Verena H.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Dear Mrs. Hang, thank you very much for your very good evaluation. We are pleased that you were satisfied with our service. Your KLEMMER Team
5.00 out of 5
Excellent
Recommendation
Always fast and friendly. Kulanter and very customer-oriented. Thank you very much!
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Customer review & rating for:
Vertragsabteilung
09/25/2023Sebastian M.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Dear Mr. Michel-Waldner, thank you very much for your good rating. We are very pleased that you are satisfied with our service. Your KLEMMER Team
5.00 out of 5
Excellent
Recommendation
Fast and reliable. I should still go for follow-up examinations, but would like to wait with it.
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Customer review & rating for:
Leistungsbearbeitung
09/10/2023Anonymously
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you for your very good review.
5.00 out of 5
Excellent
Recommendation
Your services and support are very good.
Thank you
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Customer review & rating for:
Leistungsbearbeitung
09/09/2023A.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you for taking the time to rate us. We are pleased if we could convince you with our service. Your KLEMMER Team
5.00 out of 5
Excellent
Recommendation
Very helpful, always available without problems, less bureaucracy compared to other insurance companies.
Highly recommended
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Customer review & rating for:
Leistungsbearbeitung
08/30/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I personally have only had good experiences with Klemmer International Assekuradeur GmbH.
Therefore, I would definitely recommend this insurance company to others. Many thanks
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Customer review & rating for:
Leistungsbearbeitung
08/26/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Klemmer International is the BEST 👍🏻
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Customer review & rating for:
Leistungsbearbeitung
08/15/2023Anonymously
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you for the good review!
5.00 out of 5
Excellent
Recommendation
The experience so far has been very far above average. All incomprehensible demands of a German embassy when issuing an entry visa were adjusted quasi in "seconds". In contrast to many other institutions, someone was always available and could provide competent and practical information. Does that sound overly good? I stand for that, gladly also in direct contact. The customer-friendly work helped me very, very much.
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Customer review & rating for:
Vertragsabteilung
08/08/2023Wolfgang H.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Dear Mr. Hesser,

thank you for taking the time to share your impressions and the positive feedback on our service!
5.00 out of 5
Excellent
Recommendation
Simple, fast conclusion, termination as well,
So far always taken over all costs without complicated processes.
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Customer review & rating for:
Leistungsbearbeitung
07/22/2023Anonymously
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you very much for taking the time to evaluate us and for the fact that we were able to convince you with our services.
5.00 out of 5
Excellent
Recommendation
Services were very good.
Show original
Customer review & rating for:
Leistungsbearbeitung
07/19/2023Anonymously
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you for the good review!
5.00 out of 5
Excellent
Recommendation
Customer service responded promptly.
Customer review & rating for:
Vertragsabteilung
06/26/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Mandary has advised me on insurance on several occasions. A very attentive and competent advisor. He always answers questions quickly and efficiently. Many thanks for that!
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Customer review & rating for:
Vertragsabteilung
06/21/2023S. K.
4.50 out of 5
Excellent
Recommendation
Insurance benefits and reimbursements work well. A big problem is that most doctors do not want to settle directly with the insurance and prefer to issue invoices. This always means a little extra work and makes the insured, who usually speak little or no German, feel very insecure. I had an au pair who waited weeks for an appointment and then didn't get treated because the doctor didn't want to bill the insurance. It would be great if the doctors were better informed about the billing procedure, so that these situations are avoided.
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Customer review & rating for:
Leistungsbearbeitung
06/12/2023J.
5.00 out of 5
Excellent
Recommendation
From the very first moment, I had an extremely competent, very friendly contact person, whom I can still approach at any time. I was helped every time I had a question. The requests are ALWAYS processed AND returned no later than one day after receipt of mail. Uncomplicated. Unobtrusive. You don't find that often anymore. Great praise for it!
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Customer review & rating for:
Vertragsabteilung
06/07/2023Anonymously
5.00 out of 5
Excellent
Recommendation
everything perfect, thanks for everything!
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Customer review & rating for:
Vertragsabteilung
06/02/2023Anonymously
2.00 out of 5
Fair
Very poor and only partial coverage of acosts in emergencies.
Show original
Customer review & rating for:
Leistungsbearbeitung
05/22/2023Anonymously
49 Reviews from
1 other source
4.40 out of 5
Good
4.40 out of 5
Good
49 reviews on Google
 
10/07/2023
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All reviews and experiences about KLEMMER International Assekuradeur GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/05/2019  |  Last update: 12/02/2023   |  Report profile

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