KLUGO

We help with your legal questions.

KLUGO
4.18 out of 5
Good
991 Reviews
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Contact information
KLUGO helps, with individual solutions or referral to personal consultation with the appropriate legal expert.

Contact information

KLUGO
Kolumbastraße 3
50677 Köln
Germany
Directions

Contact person
KLUGO

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87%
Recommended
on ProvenExpert.com
5 stars 201
4 stars 34
3 stars 15
1 star 32
Quality
Consulting
Customer service
Good (4.35)
Cost-performance ratio
Good (4.28)
Top competencies

Problem comprehension

5.00 out of 5
2 Reviews

Customer loyalty

5.00 out of 5
2 Reviews

Communication

5.00 out of 5
2 Reviews

291 Reviews on ProvenExpert.com

4.19 out of 5
Good
5.00 out of 5
Excellent
Recommendation
Weill very quickly and easily contact them safely zuvort.
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Customer review & rating for:
KLUGO - Vermittlung an einen KLUGO-Anwalt oder Rechtsexperten
09/11/2023Anonymously
KLUGO Comment from KLUGO:
Hello Nina Janina Kastlleiner,
we are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
1.50 out of 5
Fair
The deadline was not met. The quality of the help was rather poor. My questions on the subject were not answered.
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Customer review & rating for:
KLUGO - Vermittlung an einen KLUGO-Anwalt oder Rechtsexperten
09/07/2023Anonymously
KLUGO Comment from KLUGO:
Good day,

we are very sorry that you had such an experience with one of our partner attorneys.

We take your feedback to heart. If you would like, you can send us an email at info@klugo.de and describe again in detail why you were so dissatisfied. This will help us to become better and to always provide you with the best possible service in the future.

Alternatively, we can connect you with another lawyer - for this we simply need your consultation ID.

Best regards
Your KLUGO Team
5.00 out of 5
Excellent
Recommendation
I had a very friendly lady on the phone who was able to answer all my questions in an understandable way. This was also free of charge and helped me a lot. Thank you very much!
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Customer review & rating for:
KLUGO - Vermittlung an einen KLUGO-Anwalt oder Rechtsexperten
08/25/2023Anonymously
KLUGO Comment from KLUGO:
Hello,
we are glad that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
1.00 out of 5
Poor
I feel cheated out of a consultation! The lawyer referred to me was arrogant, did not want to answer my questions and just hung up after a few minutes. This person was arrogant and overbearing and not helpful. Better find your own lawyers who are up for your job!
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Customer review & rating for:
KLUGO - Vermittlung an einen KLUGO-Anwalt oder Rechtsexperten
08/25/2023Anonymously
KLUGO Comment from KLUGO:
Good day,

We are very sorry that you had such an experience with our partner attorney. In order for us to help you further, please write us an email at info@klugo.de with your concern and your consultation ID.

If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
5.00 out of 5
Excellent
Recommendation
Short, concise info that was absolutely sufficient 👍🏽 Thank you!
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Customer review & rating for:
Rechtliche Ersteinschätzung von KLUGO
08/23/2023Anonymously
KLUGO Comment from KLUGO:
Hello,
we are glad that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
5.00 out of 5
Excellent
Recommendation
I would not have thought dess there is such a service, thanks for that!
Show original
Customer review & rating for:
Rechtliche Ersteinschätzung von KLUGO
08/22/2023Anonymously
KLUGO Comment from KLUGO:
Hello,
we are glad that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
5.00 out of 5
Excellent
Recommendation
Very nice and experienced lawyers who are always ready to help. Only recommend and thank you for your valuable support!
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Customer review & rating for:
Rechtliche Ersteinschätzung von KLUGO
08/16/2023Anonymously
KLUGO Comment from KLUGO:
Hello Sophia Charala,
we are glad that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
1.00 out of 5
Poor
Why did I actually pay 20 euros, if I have to wait 2 days for an answer and I am told at the end I would have to pay 100 euros so that they can help me further. At the end I was not even told what I have to do. Garbage
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Customer review & rating for:
KLUGO Service - Erstberatung
07/27/2023Anonymously
KLUGO Comment from KLUGO:
Good day Gokan TV,
we are very sorry that you had such an experience with one of our partner attorneys.
We do our best to ensure that our partner attorneys answer your initial legal questions during your initial telephone assessment.
An initial assessment provides legal advice seekers with the opportunity to receive initial clarification of your individual facts. We want to assist you as best we can in resolving your legal issue, but please understand that the free initial assessment is only for an initial orientation of the facts of your case.
Best regards
Your KLUGO Team
1.00 out of 5
Poor
With you one does not get a basic consultation, only one is passed on to lawyers, who want to have again first money around one consultation to give! So a kind of dumbing down of the people.
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Customer review & rating for:
Rechtliche Ersteinschätzung von KLUGO
07/18/2023Anonymously
KLUGO Comment from KLUGO:
Good day Markus Shah,
we are very sorry that you had such an experience with one of our partner attorneys.

We take your feedback to heart. If you would like, you can email us again at info@klugo.de to describe in detail why you were so dissatisfied. This will help us to improve and to always provide you with the best possible service in the future.
Alternatively, we can connect you with another lawyer - for this we simply need your consultation ID.
Best regards
Your KLUGO Team
4.50 out of 5
Excellent
Recommendation
I am very satisfied so far
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Customer review & rating for:
Rechtliche Ersteinschätzung von KLUGO
07/12/2023Anonymously
KLUGO Comment from KLUGO:
Hello Birgit Lorenzen
we are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
1.00 out of 5
Poor
ridiculous association.
the last requests simply canceled or not processed.
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Customer review & rating for:
KLUGO - Vermittlung an einen KLUGO-Anwalt oder Rechtsexperten
07/12/2023Anonymously
KLUGO Comment from KLUGO:
Good day,

We are very sorry that we could not help you with our service offer. Unfortunately, we do not currently have a law firm in our network that specializes in the relevant area of law, so we were unable to find a suitable lawyer for you.

We would like to support you as best as possible in solving your legal question, but please understand that we are currently unable to recommend any of our partner lawyers who can deal with your legal question.

We will be happy to answer any further questions you may have.

Best regards
Your KLUGO Team
1.00 out of 5
Poor
I would only be called once ..unfortunately I was not fast enough and after that I would never be called again..someone who needs help fast ..well
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Customer review & rating for:
Rechtliche Ersteinschätzung von KLUGO
07/12/2023Anonymously
KLUGO Comment from KLUGO:
Good day,

we are sorry that you missed the call. You can simply email us at info@klugo.de and ask to be called back again. Then the call will be made again. When doing so, please include your consulting ID. ,

If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
5.00 out of 5
Excellent
Recommendation
Short and clear answer to my question. Highly recommended.
Show original
Customer review & rating for:
Rechtliche Ersteinschätzung von KLUGO
07/11/2023Anonymously
KLUGO Comment from KLUGO:
Hello,
we are glad that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
5.00 out of 5
Excellent
Recommendation
I can only recommend KLUGO.
Many thanks to the super SERVICE !!!
Have saved me through the advice some 100 €.
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Customer review & rating for:
Rechtliche Ersteinschätzung von KLUGO
07/05/2023Anonymously
KLUGO Comment from KLUGO:
Hello,
we are glad that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
1.00 out of 5
Poor
Was not called at the appointed time. Only after message to Klugo and then dispatched in a 2 minute conversation. Had the impression that I was annoying with my request the lawyer and he wanted to end quickly. Very unprofessional. Has not helped me a bit. Very, very sad.
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Customer review & rating for:
KLUGO - Rechtliche Erstberatung
07/04/2023Anonymously
KLUGO Comment from KLUGO:
Hello,

we are very sorry that you had such an experience with our partner attorney. In order for us to be able to help you further, please write us an email at info@klugo.de with your concern and your consultation ID.

If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
5.00 out of 5
Excellent
Recommendation
Very competent help.
Show original
Customer review & rating for:
Rechtliche Ersteinschätzung von KLUGO
07/03/2023Anonymously
KLUGO Comment from KLUGO:
Hello,
we are glad that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
1.00 out of 5
Poor
No call came, which has been made out and confirmed.
Show original
Customer review & rating for:
KLUGO - Vermittlung an einen KLUGO-Anwalt oder Rechtsexperten
07/03/2023Anonymously
KLUGO Comment from KLUGO:
Good day,

I apologize that you were not contacted by our partner attorney during the preferred callback time.

In order for us to be able to assist you further, please write us an email at info@klugo.de with your request and your consultation ID.

If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
1.00 out of 5
Poor
I had made an appointment that had been confirmed several times, which was then not kept by the consultant.
Show original
Customer review & rating for:
KLUGO - Vermittlung an einen KLUGO-Anwalt oder Rechtsexperten
07/03/2023Anonymously
KLUGO Comment from KLUGO:
Good day,

I apologize that you were not contacted by our partner attorney during the preferred callback time.

In order for us to assist you further, please send us an email at info@klugo.de with your request and your consultation ID.

If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
5.00 out of 5
Excellent
Recommendation
The simple and yet very competent information for a first and free question.
Show original
Customer review & rating for:
Rechtliche Ersteinschätzung von KLUGO
06/28/2023Anonymously
KLUGO Comment from KLUGO:
Hello Rolf Wangelin,
we are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO Team
1.00 out of 5
Poor
Recommendation
The lawyer , had no desire to inform me properly
Show original
Customer review & rating for:
Juristische Ersteinschätzung von KLUGO
06/27/2023Anonymously
KLUGO Comment from KLUGO:
Hello Akram Becker,

we are very sorry that you had such an experience with one of our partner attorneys.
We do our best to make sure that our partner attorneys answer your initial legal questions during the initial phone assessment.

An initial assessment provides legal advice seekers with the opportunity to receive initial clarification of your individual facts. We want to assist you as best we can in resolving your legal issue, but please understand that the free initial assessment is only for a first orientation of the facts.

So that we can get to the bottom of the matter and improve our service, please let us know your personal consultation ID by sending an e-mail to info@klugo.de.

Best regards
Your KLUGO Team
700 Reviews from
3 other sources
4.17 out of 5
Good
4.20 out of 5
Good
587 reviews on Google
 
09/15/2023
4.10 out of 5
Good
88 reviews on eKomi
 
12/30/2022
3.80 out of 5
Good
25 reviews on Facebook
 
04/25/2023
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All reviews and experiences about KLUGO are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/14/2022  |  Last update: 09/22/2023   |  Report profile

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