Koch Automobile AG

Cars you buy at Koch - good prices good service

Koch Automobile AG
6,105 Reviews i
published (99 %)
out of 6,113 reviews
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Koch Automobile AG: Car competence - For over 20 years in Berlin and Brandenburg

Mobility has become an indispensable part of professional and private life. To keep our customers mobile without restrictions and to do so in an...

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Koch Automobile AG
Marzahner Chaussee 219
12681 Berlin
Germany
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Review from 01/24/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Service on offer
Consulting
Processing
Top competencies

Reliability

4.74 out of 5
120 Reviews

Customer loyalty

4.70 out of 5
121 Reviews

Customer satisfaction

4.65 out of 5
121 Reviews

2,653 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
We bought our beautiful Skoda Octavia from Mr. Kronewitz in Neuruppin.
We were well advised from the beginning until we picked up the vehicle.

Gladly again.👍
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Customer review & rating for:
Koch Automobile AG - Fahrzeugkauf
01/24/2024Anonymously
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
5.00 out of 5
Excellent
Recommendation
Thanks to the offer of many natural gas filling stations to fill up with bio-CNG, I have the opportunity to operate my vehicle almost CO2-neutrally. Now I needed a new car, but unfortunately the car industry has stopped supporting my efforts to drive in a climate-friendly way and no longer produces vehicles with the right equipment.
In my search for a used car that was as young as possible, I found one at the Koch dealership in Neuruppin; there was still a Skoda Kamiq demonstration car equipped as a natural gas car, first registered in 2023.
After a phone call asking if I could come and have a look at the car in about two hours, I was booked in and then met a well-prepared, very friendly and approachable salesman, Mr. Kronewitz.
In short: the car was great and as good as new, the price was good, the registration was to be done for me and the old vehicle taken over by the dealership, so I ordered it. A good two weeks later, I brought my old car there and drove home very satisfied with a new one (at least for me).
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Customer review & rating for:
Koch Automobile AG
01/23/2024Anonymously
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
5.00 out of 5
Excellent
Recommendation
Koch Automobile Neuruppin: Top advice and service... Mr. Berndt and Mrs. Mehnert are always approachable and helpful... 5* for the Koch car dealership in Neuruppin
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Customer review & rating for:
Koch Automobile AG - schnelle Umfrage
01/22/2024Daniel Wendt
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the lovely review. 👍
5.00 out of 5
Excellent
Recommendation
A very friendly reception by Mr. Kronewitz and extremely competent advice from him convinced us. We are the happy owners of a KAROQ Skoda.
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Customer review & rating for:
Koch Automobile AG
01/22/2024Dres. Ingeborg und Reinhart Wagner
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the lovely review. 👍
5.00 out of 5
Excellent
Recommendation
The friendly and trusting interaction during the sales talk, the handling of the documents right up to the handover of the vehicle, that's how you buy or lease a car. As I have been a customer of Autohaus Koch in Berlin Biesdorf for a long time, I can confirm that service and sales work exactly the same way. There are certainly things that are criticized, but in this day and age, when everything is becoming more expensive and more difficult, they try to do almost everything to please the customer. My special thanks go to my sales consultant, Mr. Sager, who is always very friendly and courteous in writing, by e-mail or on the phone, and any problems that arise are solved professionally and competently. Thank you very much!
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Customer review & rating for:
Koch Automobile AG - schnelle Umfrage
01/17/2024Torsten Oberländer
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the great review. 👍
5.00 out of 5
Excellent
Recommendation
I had an XC60 before and was very happy with it, but the new one is even better with the new navigation system from Google. I'm very happy with the new XC60.
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Customer review & rating for:
Koch Automobile AG - Fahrzeugkauf
01/17/2024Anonymously
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
5.00 out of 5
Excellent
Recommendation
It all started with the salesman Armin Teschke at the Skoda branch. We simply made an appointment for a test drive of the fantastic new Skoda Enyaq without any problems. After the test drive, it was clear that Mr. Teschke had to show what he could do. And so he did. A salesman with heart and soul and not, as I have so often experienced elsewhere, signature and what's your name. Mr. Teschke explained everything about electric mobility to me in a more than professional manner. Even a request to change the color shortly before the gate closed was implemented. After 18 months delivery time, Mr. Teschke is now enjoying his retirement, I was taken by the hand by a young dynamic salesman in training, accompanied by the center manager Mrs. Niendorf. Of course I was asked beforehand if it was ok for me. The rest is, as it always is with a Skoda, just perfect. The new colleague also did a great, refreshing job. I always say that if you feel at home, everyone has done everything right. Many thanks to the Auto Koch Skoda team and even bigger thanks to Mr. Teschke. Greetings Heiko Gosewisch
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Customer review & rating for:
Koch Automobile AG - Fahrzeugkauf
01/17/2024Heiko Gosewisch
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
5.00 out of 5
Excellent
Recommendation
Fast and good order processing
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Customer review & rating for:
Koch Automobile AG - schnelle Umfrage
01/17/2024Anonymously
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
5.00 out of 5
Excellent
Recommendation
Very courteous ladies at the information desk. The good morning comes naturally. The service advisor is also very competent and courteous!
Gladly again!
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Customer review & rating for:
Koch Automobile AG - schnelle Umfrage
01/16/2024Anonymously
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
5.00 out of 5
Excellent
Recommendation
Very good service, great advice and customer-oriented. We had Mr. Reidenbach as our salesman. I can only recommend him highly!
Talks to his customers at eye level. Keep it up!!!
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Customer review & rating for:
Koch Automobile AG - Bewertungsimport
01/12/2024Grit Scheibe
5.00 out of 5
Excellent
Recommendation
The salesperson didn't try to text me all over the place on my first visit. I found that very pleasant. In further conversations, it then became clear that I was seriously interested in buying a car; the discussions became more intensive and engaging. That was also very pleasant. The car for sale was made available to me for a test drive without any problems. As the car had been in an accident, I asked for repair documents or similar. This was also no problem, which surprised me positively!
After the purchase was also completed quickly and without complications, I discovered that the reversing camera was not working, or not always working. From then on, a service advisor took care of me and the camera. It took three attempts, but that's hardly a bad thing if the fault doesn't occur all the time. What was really great was that this service advisor collected the car from my home by appointment and also brought it back. "Quite a simple thing" he said, "I live in the neighboring town, and on the way to work or home I stop by and pick up or drop off the car". A very pleasant person, thank you very much again! That's what I call commitment! And now the camera works perfectly!
So, my experience with Koch has been good all round; it can happen with the camera! And it was done in a nice way and of course free of charge
G. Lips
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Customer review & rating for:
Koch Automobile AG - schnelle Umfrage
01/07/2024Gabi Lips
Koch Automobile AG Comment from Koch Automobile AG:
Thank you very much for your detailed and positive feedback. We are very pleased. We wish you a safe journey with your new car at all times.
5.00 out of 5
Excellent
Recommendation
I have been a customer of Koch Automobile (Skoda) for many years and always feel well looked after, competently advised and always enjoy coming back. Many thanks to the Skoda team, you are great.
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Customer review & rating for:
Koch Automobile AG - Bewertungsimport
12/21/2023Jeannette Müller
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
5.00 out of 5
Excellent
Recommendation
Very pleasant contact in the course of a vehicle purchase with Uwe Greuel. The inspection took place near me in Finowfurt - the team and the manager on site gave me a warm welcome and carried out an assessment. So far everything went very well.
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Customer review & rating for:
Koch Automobile AG - Bewertungsimport
12/21/2023Friedrich Schöne
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
5.00 out of 5
Excellent
Recommendation
From the first contact to the handover of the vehicle, everything went very smoothly.
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Customer review & rating for:
Koch Automobile AG - Fahrzeugkauf
12/20/2023Kai Hampel
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the great review. 👍
5.00 out of 5
Excellent
Recommendation
When buying my new Volvo XC60, I was helped very professionally and correctly by the Diplomatic Sales Department. Time was taken to find the model and configuration that suits you best.

Questions, by phone or email, are answered quickly.

MH Olivier, Berlin
Customer review & rating for:
Koch Automobile AG - Fahrzeugkauf
12/20/2023MH Olivier
Koch Automobile AG Comment from Koch Automobile AG:
Vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie mit unserem Leistungen zufrieden sind.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Koch Automobile AG
12/20/2023Anonymously
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the great review. 👍
5.00 out of 5
Excellent
Recommendation
R. Stark
Berlin

A few days ago I bought my second Mazda (after the CX 5 now the Mazda 3) from "Koch Autumobile AG".
Of course you don't buy a new car if you are not satisfied with the dealership.
I always have the impression that the customer is always taken seriously at Marzahner Chaussee.
I always experience a pleasant atmosphere between the employees, which of course also has a positive effect on the customers.
Appointments are made quickly, acceptance is professional, nothing is glossed over, nothing is concealed, the customer is treated fairly and openly.
That's exactly how it was when I bought my next car ........ We were advised properly, not pressured, and the decision ultimately remains with the customer. The "waiting time" of 4 to 6 months announced was met with almost exactly 5 months.
So everything is as you would expect.
What does the Berliner mean when he praises ? "You can't complain about that"....and that's exactly how it is.
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Customer review & rating for:
Koch Automobile AG - schnelle Umfrage
12/19/2023Reinhard Stark
Koch Automobile AG Comment from Koch Automobile AG:
Thank you very much for your feedback. We are very pleased that you are satisfied with our service. 👍
5.00 out of 5
Excellent
Recommendation
I picked up my new car, a Cupra Leon ST VZ, on 19.09.2023 and am very happy with it. Mr. Nico Sander was incredibly helpful from start to finish. Buying a car is simply a great pleasure. Mr. Sander lives the Cupra brand and is always available with his great professional expertise. He is also extremely personable and always very friendly. Communication is lightning fast and to the point. Here, the customer really does feel like a king!

Many thanks again to Mr. Sander. I can only warmly recommend him and am already looking forward to the next contact.
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Customer review & rating for:
Koch Automobile AG - schnelle Umfrage
12/19/2023Anonymously
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
5.00 out of 5
Excellent
Recommendation
We bought a Skoda Karoq from Mr. Höhne in Berlin. He gave us very good advice. We are very satisfied. Thank you very much !!!
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Customer review & rating for:
Koch Automobile AG
12/19/2023Anonymously
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
5.00 out of 5
Excellent
Recommendation
So far I am very satisfied with the AH Koch.

Now I've ordered a Cupra Ateca, but unfortunately the high additional costs put me off. Other well-known manufacturers charge a third less for transfer and registration. This should be reconsidered.
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Customer review & rating for:
Koch Automobile AG - schnelle Umfrage
12/19/2023Anonymously
Koch Automobile AG Comment from Koch Automobile AG:
Thank you for the review. 👍
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* All reviews and experiences about Koch Automobile AG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/12/2016  |  Last update: 02/22/2024   |  Report profile

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