KoMo Gmbh & Co. KG

Grain mills, flakers, mixers

KoMo Gmbh & Co. KG
588 Reviews i
published (98%)
out of 599 reviews
Contact information
We build grain mills, flakers and mixers - since 1986! Our devices have become worldwide classics, our new devices like the mixer KoMoMix+ come with innovative materials and features. We produce exclusively in Europe, fair and sustainable. We give a unique 12-year warranty on our grain mills for household use!

Contact information

KoMo Gmbh & Co. KG
Penningdörfl 6
6361 Hopfgarten
Austria
Directions

Contact person
Mario Astl

Review from 12/15/2023  
4.40 out of 5
Good
Recommendation
Quality
Service on offer
Services
Consulting
Friendliness
Top competencies

Product quality

4.81 out of 5
64 Reviews

Customer satisfaction

4.84 out of 5
61 Reviews

Reliability

4.85 out of 5
48 Reviews

506 Reviews on ProvenExpert.com

4.40 out of 5
Good
Recommendation
Here, the customer is king 😃
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/15/2023Jasmin T.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Ms. Theisinger,

Thank you very much for your positive review and the trust you have placed in us! We are very pleased to hear that you are satisfied with the quality, range, services, advice, friendliness and especially our customer service.

We place great importance on providing our customers with an excellent experience and it's great to see that we were able to meet your expectations. If you have any further concerns or feedback, please feel free to contact us at any time.

Best regards
The KoMo team
5.00 out of 5
Excellent
Recommendation
Quality, friendliness and reliability
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/13/2023Dierk F.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear Mr. Fiedler,

Thank you very much for your 5-star rating - we are happy to assist you with advice and support even after the purchase.

We wish you a wonderful pre-Christmas period and much joy with your KoMo product.
5.00 out of 5
Excellent
Recommendation
Easy operation of the appliance and spare parts
We also received them as a gesture of goodwill without any problems.
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/13/2023Peter K.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Mr. Kirchmair,

Thank you very much for your great review.

We are happy to be there for our customers long after the purchase of one of our products and try to help quickly and unbureaucratically.

We wish you a peaceful Christmas season - Your KoMo Team
5.00 out of 5
Excellent
Recommendation
Everything has hand and foot!
Kind regards
Eva Strittmatter
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/13/2023Eva S.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Good morning Ms. Strittmatter,

Thank you very much for your 5-star rating - we hope you enjoy the products you have purchased and are always happy to help if you have any questions.

A happy pre-Christmas season - Your KoMo Team
5.00 out of 5
Excellent
Recommendation
Love your products. My Komi Duett is a faithful everyday companion
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/13/2023Maria W.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear Mrs. Wagner,

Thank you very much for your 5-star rating and your enthusiasm for the Duett 100.
We are delighted that it has been a loyal companion to you and will be happy to answer any questions you may have.

The KoMo team wishes you a wonderful pre-Christmas season
3.25 out of 5
Average
Recommendation
Very accommodating and friendly customer service!!!
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/13/2023Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear customer,

Thank you very much for your positive feedback! We are very pleased to hear that you found our customer service to be very accommodating and friendly.

Your ratings on quality and value for money are also important to us. If there are specific aspects of our service that you feel could be improved, we would like to know more about them so that we can continue to optimize our service.

Thank you for your trust and your feedback. If you have any further questions or concerns, please do not hesitate to contact us.

Yours sincerely,
Your KoMo customer service
5.00 out of 5
Excellent
Recommendation
Super advice, still great performance after 20 years
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/13/2023Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear customer,

Thank you for your order - we are pleased that you (like us) appreciate the longevity of the appliances and are happy to provide you with advice and assistance.

The KoMo team wishes you a wonderful Advent season
5.00 out of 5
Excellent
Recommendation
I love the KoMo grain mill and the FlicFloc. The advice, the customer service and the two products are GREAT!
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/13/2023Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear customer,

Thank you very much for your enthusiastic feedback! We are delighted to hear that you are completely satisfied with our grain mill, the FlicFloc and our advice and customer service.

Your assessment of the quality, range, performance, advice, friendliness and customer service is very motivating for us. We also take note of the comment regarding price/performance and will evaluate this internally to ensure that we continue to meet your expectations.

Thank you very much for your trust and your positive words. Please do not hesitate to contact us if you have any further concerns.

With best regards,
Your KoMo customer service
5.00 out of 5
Excellent
Recommendation
As I haven't used the appliance much yet, I can't say much about its use.
However, I received good and friendly advice from customer service.
I have received a lot of private recommendations about the appliance and I don't think I will be disappointed.
Best regards
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/10/2023Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear customer,

Thank you very much for your kind review.

We will be happy to advise you on our products afterwards if you have any questions.

We wish you a pleasant Advent season - Your KoMo Team
5.00 out of 5
Excellent
Recommendation
Great company, great products! Gladly again at any time! Service with warmth. People who stand behind their products.
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/07/2023Sebastian H.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Mr. Harenberg,

Thank you very much for your great star rating. We are delighted that you are enthusiastic about our products. We will be happy to provide you with advice and support even after your purchase.

Your KoMo team wishes you a peaceful Advent season
5.00 out of 5
Excellent
Recommendation
The customer service in Munich is competent and very friendly. Even long after purchasing the grinder, you get tips, good advice and spare parts quickly and easily.
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/06/2023Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear customer,

Thank you very much for the top rating.

It is important for us to be there for our customers even after the purchase, so that they can enjoy their KoMo appliances for a long time.

We wish you a wonderful Advent season - Your KoMo Team
4.80 out of 5
Excellent
Recommendation
Customer service, friendliness, advice and quality are rated as very good. Unfortunately, various products have not been available from komo.bio for some time. It would be very nice if these products could be available again in the future, such as the flour sieves for the sieve attachment in the 25 and 50 mm sizes, which I urgently need. The same applies to the komo duett 200, which I would like to have given to my daughter. Apart from that, I have been a Komo customer for almost three decades, am completely satisfied and have recommended Komo without reservation to countless relatives, friends and acquaintances. Dr. Haouache
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/06/2023Dr. H.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear Mr. Haouache,

Thank you very much for your review and constructive criticism.

We are currently working on improving the availability of our devices and look forward to continuing to impress you in the future.

The KoMo team wishes you a Merry Christmas
4.75 out of 5
Excellent
Recommendation
We have ordered a replacement grinder for a long-life grain mill. Expensive individual part, but still worth it considering the length of use. Overall positive experience.
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/06/2023Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear customer,

Thank you very much for your feedback and your positive review. We are pleased to hear that your overall experience was positive and that you are satisfied with your order of the replacement grinder.

Your feedback on the quality, range, services, friendliness and customer service is important to us. We also take note of your comment regarding price/performance and will take this into consideration internally.

If you have any further concerns or questions, please do not hesitate to contact us. Thank you for your trust and your open feedback.

Yours sincerely,
Your KoMo customer service
5.00 out of 5
Excellent
Recommendation
We have been using a combi grinder/oat crusher for over 10 years. When the oat crusher started to cause problems, I sent the defective part to komo and some time later they repaired it, it was more of a cleaning and readjustment. I was not charged for the repair. Where can you still find that today? The squeezer works again as it did on the first day.
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/06/2023Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear customer,

Thank you very much for your fantastic feedback! We are delighted to hear that you have been satisfied with our combi grinder/oat crusher for over 10 years and that your experience with our repair department has also been positive.

We attach great importance to customer satisfaction and are delighted that we were able to meet your expectations.

If you have any further concerns or questions, please do not hesitate to contact us. Thank you again for your trust and your positive feedback.

With kind regards,
Your KoMo customer service
4.80 out of 5
Excellent
Recommendation
enormously durable products ..... have been used by me and my friends for many years .......
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/06/2023Markus D.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Good morning Mr. Dunkel,

Thank you very much for your positive feedback! We are delighted to hear that you and your friends have been using our extremely durable products for many years and are extremely satisfied with the quality, advice, friendliness, customer service and price/performance ratio.

We appreciate your loyalty and trust in our products. If you have any further questions or need support, please do not hesitate to contact us.

Thank you for your many years of trust and your positive feedback.

We wish you a Merry Christmas - Your KoMo Team
5.00 out of 5
Excellent
Recommendation
Once the appliance was available again, everything went very quickly - order - delivery - enthusiasm. As we make all our own flour, we always have a sufficient supply of grain. The appliance produces fluffy and delicious flakes in a matter of minutes. And the volume is amazingly low. Simply completely satisfied and delighted. We can recommend the appliance 100%.
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
12/06/2023Volker S.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Mr. Stromereder,

Thank you very much for your enthusiastic feedback! We are delighted to hear that you are so satisfied with the order, the delivery and the entire process surrounding our device.

Your evaluation of our offer, the services and our customer service as well as the price/performance ratio is a confirmation for us that we are on the right track. Thank you very much for your trust and recommendation.

If you have any further questions or need support, please do not hesitate to contact us.

Have a Merry Christmas - Your KoMo Team
5.00 out of 5
Excellent
Recommendation
Thank you very much for repairing our Flocman so promptly. We were particularly pleased that you undertook the repair as a gesture of goodwill despite the warranty/guarantee having expired. We are delighted with the fresh flakes at the breakfast porridge.
Many thanks and best regards from Vienna
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
11/10/2023Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear customer,

Thank you very much for your positive feedback! We are delighted to hear that you and your friends have been using our extremely durable products for many years and are extremely satisfied with the quality, advice, friendliness, customer service and price/performance ratio.

We appreciate your loyalty and trust in our products. If you have any further questions or need support, please do not hesitate to contact us.

Thank you for your many years of trust and your positive feedback.

We wish you a wonderful Advent season - your KoMo team
5.00 out of 5
Excellent
Recommendation
Hello,

I have my almost 25 year old grain mill Fidibus 21, now the first time had to send in for repair.

And what can I say!!! TOP!!

The previous customer support was very courteous and my mill was then also repaired as a gesture of goodwill and returned to me free of charge.

This is really a great, customer-oriented company.

I know where I would buy again:)


Thanks again to KoMo team!!!

Maria E.
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
10/18/2023Maria E.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear customer,

Thank you very much for your extremely positive feedback! We are delighted to hear that you are so satisfied with our customer support and the repair of your Fidibus 21 grain mill.

Your praise for our customer focus and the free repair as a gesture of goodwill means a lot to us. We always strive to provide excellent service to our customers and it is great to know that we were able to meet your expectations.

Thank you for your trust and kind words to our KoMo team. If you require any further assistance or have any questions in the future, please do not hesitate to contact us.

We wish you a wonderful Advent season - Your KoMo Team
5.00 out of 5
Excellent
Recommendation
We have been using a Duett (probably the first generation) continuously for a good 20 years for both grinding and flaking. Although constantly in use, it looks practically like new and performs its services reliably. Only now (after 20 years) the flaking mechanism got stuck. Since it is already an old model, we had little hope that the flaking mechanism could still be repaired. Nevertheless, we contacted Komo regarding the possibility of a repair. We were then able to send in the flake mechanism and actually received the repaired flake mechanism back with a very nice cover letter. We are so thrilled that for the first time we felt it appropriate to give a correspondingly positive rating.
Fam. Primetshofer
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
10/13/2023Fam. P.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear Primetshofer family,

Thank you very much for your wonderful feedback! We are delighted to hear that your Duett, which has been in use for 20 years, is still performing so reliably.

We are delighted that we were able to repair your flocking unit after 20 years of use and that you are satisfied with our customer service. Your praise of our quality, range, services, advice, friendliness and value for money means a lot to us.

Thank you for taking the time to leave us a positive review. Should you require further assistance in the future, please do not hesitate to contact us.

With best regards,
Your KoMo Customer Service
5.00 out of 5
Excellent
Recommendation
We sent our grain mill to KoMo because it was clogged( our fault) .
It was sent back to us repaired in no time and in our opinion even overhauled.
The best thing though-without cost.
We can only recommend these products and the excellent service.
Dietmar Sebastian.
Show original
Customer review & rating for:
Ihr Einkauf bei KoMo - Mühlen. Flocker. Mixer.
08/30/2023Dietmar Sebastian, Carola B.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear customers,

Thank you very much for your extremely positive feedback! We are delighted to hear that you are satisfied with our service.

Your praise for the quality, range, services, advice, friendliness and customer service as well as the price-performance ratio is confirmation for us that we are on the right track.

Thank you for your recommendation! If you have any further questions or concerns in the future, please do not hesitate to contact us.

With best regards,
Your KoMo customer service
82 Reviews from
2 other sources
4.63 out of 5
Excellent
4.90 out of 5
Excellent
60 reviews on Google Maps
 
03/31/2024
3.90 out of 5
Good
22 reviews on Facebook
 
10/29/2023
Submit a review
Get in touch

Your message to KoMo Gmbh & Co. KG

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

* All reviews and experiences about KoMo Gmbh & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/15/2019  |  Last update: 04/08/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH