KoMo Gmbh & Co. KG

Grain mills, flakers, mixers

KoMo Gmbh & Co. KG
299 Reviews i
published (77%)
out of 389 reviews
Contact information
We build grain mills, flakers and mixers - since 1986! Our devices have become worldwide classics, our new devices like the mixer KoMoMix+ come with innovative materials and features. We produce exclusively in Europe, fair and sustainable. We give a unique 12-year warranty on our grain mills for household use!

Contact information

KoMo Gmbh & Co. KG
Penningdörfl 6
6361 Hopfgarten
Austria
Directions

Contact person
Mario Astl

Opening hours

Wednesday 09:00 am-12:00 pm
02:00 pm-04:00 pm

Websites & Profiles

Review from 09/19/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Friendliness
Top competencies

Product quality

4.83 out of 5
58 Reviews

Customer satisfaction

4.84 out of 5
56 Reviews

Reliability

4.84 out of 5
45 Reviews

250 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Good advice and fast, timely delivery (was a birthday gift and arrived on time).
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Customer review & rating for:
Ihr Einkauf bei uns
09/19/2022Jörg M.
5.00 out of 5
Excellent
Recommendation
I am extremely satisfied with the Komomio.
Use it for many types of cereals and also chickpeas. Simply great
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Customer review & rating for:
Ihr Einkauf bei uns
09/19/2022Dirk D.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Mr. Döring, thank you for your great review. We are pleased and wish you a lot of fun with your KoMoMio.
5.00 out of 5
Excellent
Recommendation
Stepless adjustment, compact and handy
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Customer review & rating for:
Ihr Einkauf bei uns
09/19/2022L.
5.00 out of 5
Excellent
Recommendation
Very good customer service and repair service! Great devices
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Customer review & rating for:
Ihr Einkauf bei uns
07/04/2022Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello, thank you for this great review.
4.50 out of 5
Excellent
Recommendation
Have 2 devices from KOMO. The grain mill runs perfectly for 12 years. The flake mill I just ordered had a break after a short time. But although I no longer had an invoice, it was repaired free of charge within a very short time and the customer service was really a positive experience without exception! I am an enthusiastic customer of KOMO! 😉
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Customer review & rating for:
Ihr Einkauf bei KoMo_
06/28/2022Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello, thank you for your review. It is a pity that it was submitted anonymously. We would have liked to contact you to find out what we can do better in the area of "consulting".
5.00 out of 5
Excellent
Recommendation
I have had my komo fidibus classic flour mill for five years now. I love it. I had an issue recently with the flour being too coarse. Stefan at Komo walked me through various strategies to fix it. He was patient and extremely helpful. My flour mill now works perfectly again. Living in Australia, I was apprehensive about the support I may need. But the support is fantastic. I would highly recommend Komo products.
Customer review & rating for:
Ihr Einkauf bei KoMo.
06/14/2022Rob W.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Mr. Wilkins, thank you for this rating. We are very happy Stefan could help you and most important that you can continue milling fresh flour ;-). We wish you happy baking.
4.92 out of 5
Excellent
Recommendation
My KoMoMix was no longer working properly. I reached a very friendly and knowledgeable contact person on the first call. It took less than a week and my beloved device was back in working order! By the way, I also have the hand flaker and the small mill Fidibus, prima devices!
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Customer review & rating for:
Ihr Einkauf bei KoMo.
06/13/2022Anita K.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Good day, thank you for the great review.
5.00 out of 5
Excellent
Recommendation
Prompt completion of the online order, looking forward to giving away the great grain mill for the wedding of our friends.
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Customer review & rating for:
Ihr Einkauf bei KoMo.
06/07/2022Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Good day, thank you very much for your review. I hope you still have fun with your device.
5.00 out of 5
Excellent
Recommendation
Repair done immediately and free of charge.
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Customer review & rating for:
Ihr Einkauf bei KoMo.
05/25/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Super performance with the KoMoMix, great design, very good service
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Customer review & rating for:
Ihr Einkauf bei KoMo.
05/24/2022H. V.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello, thank you for your review. We are glad that you are satisfied with our server and KoMoMix. We wish you continued enjoyment of your KoMoMix.
5.00 out of 5
Excellent
Recommendation
We have been part of the KoMoFamily for years and have several devices in use and are absolutely satisfied. Not only the quality fits, but also the customer-friendly service/repair handling is absolutely TOP! We can highly recommend this company. Wolfgang and Stephanie Ender
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Customer review & rating for:
Ihr Einkauf bei KoMo.
05/18/2022Stephanie und Wolfgang E.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Mr. and Mrs. Ender, we are very happy about this great review. It's nice that we have such loyal #komofamily members and that you are so satisfied with us. If something should happen, we are of course always happy to help.
5.00 out of 5
Excellent
Recommendation
KoMo responded to my request promptly, was very patient during the problem-solving phase, and carried out the repair quickly and reliably. The overall impression clearly stands out positively from many other companies working online.
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Customer review & rating for:
Ihr Einkauf bei KoMo.
05/02/2022Petra S.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Mrs. Stoepel, thank you for your feedback. We are pleased that everything has been handled to your satisfaction.
5.00 out of 5
Excellent
Recommendation
Even after years of using my grain mill, I still got spare parts that other manufacturers probably discontinued as insignificant.
We are extremely satisfied with the performance and the offer and can absolutely recommend the products of Komo.
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Customer review & rating for:
Ihr Einkauf bei KoMo.
04/11/2022S.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Schmidt-Ziemianski, thank you for your review. You are right. We always act according to the principle "better to repair than to throw away unnecessarily". Sustainability is very important to us and so it is a matter of course for us to offer spare parts at fair costs even long after the 12-year warranty has expired. With kind regards Marcel Koidl
5.00 out of 5
Excellent
Recommendation
I like to read product reviews to get a feel for a product. I haven't written any myself yet. :-)

But the experiences with KOMO GmbH have prompted me to leave a review...

Since we with my wife very much on a whole food diet, I bought a KOMO Duett 200 in April 2021.
In addition to a very easy to use and very high quality mill, it also comes with a flake crusher.
After waiting almost half a year for delivery, we were more than happy to finally put the machine into use.
For some inexplicable reason, the fuse blew a few times when we turned it on. We didn't pay much attention to it, because after 2-3 times everything went smoothly.
Until one day, after almost a year, the error came again and did not go away.

We did not write to the dealer, but directly to the manufacturer and promptly came the answer, we should send the device to the repair warehouse, with a description of the error and when the device will be given to shipping.
So exactly I have not read the mail, then but. And simply packed the device and sent away with the invoice from the dealer.

After that we heard nothing more. After about 8 days, I wanted to write to KOMO, suddenly the letter carrier stood in front of the door and handed us the repaired device.
In the package, there was a long description of what was done. Although they were missing the description of the fault.
Since there was a short circuit, the cables and the motor were completely replaced.
And to top it all off, the two millstones, worn out from daily use, were also replaced free of charge.
This was really no reason for complaint. We did not expect this.

We can only warmly recommend the KOMO Duett 200. The machine is of high quality, robust and very easy to operate. Not to mention the really real, wholemeal flour, and fresh flakes.

But the best part is the customer service! Simple, straightforward, and has far exceeded our expectations!

Thank you KOMO team!

Waldemar Penner
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Customer review & rating for:
Ihr Einkauf bei KoMo.
04/01/2022Waldemar P.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Mr. Penner, you just made my day and that of my team. Thank you for your review. Unfortunately, often only bad reviews find their way into the public domain, which makes it all the more important for us as a small family business that the good things are also written down. I am glad that my team was able to solve your problem to your satisfaction - and maybe even a little bit more. It is always important to us to make the customer happy and not to get the maximum money out of something. I wish you a lot of fun with your Duett and am glad that you are on board of the #freshmaker 😉 Yours sincerely, Ing. Marcel Koidl
5.00 out of 5
Excellent
Recommendation
My mill, Fidibus 21, has been in very regular use since 2015. It works great. Different Feinhaitsgrade can be set, from flour to coarse grist everything is possible. Overall, the mill is robust, simple in design and beautifully simple. After all these years, the mill had malfunctions (sounds medical... :-) ) and I sent it in after a very nice consultation by phone. After a good week, the mill was back home and works wonderfully again, it was probably about renewed fine adjustments. All this under warranty - 12 years. Komo makes "mills for life"!
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Customer review & rating for:
Ihr Einkauf bei KoMo.
04/01/2022Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Good day, thank you for this review. Super that your Fidibus is fully functional again. Good service is a matter of course for us so that you can enjoy the device. I wish you a lot of fun and good success with your Fidibus 21 and am glad to have you in the #freshmaker team ;-). Yours sincerely, Ing. Marcel Koidl
5.00 out of 5
Excellent
Recommendation
I live in Japan and have been using Fidibus 21 for several years. I like Fidibus 21 very much because it is simple to use and very good design. Recently I had a problem with brush bristles (it were damaged). I wanted to continue using it without any problem. So, I have contacted KoMo Gmbh & Co.KG and received very good service, very friendly and very reliable. I received a parts for exchange via international mail quickly.
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Customer review & rating for:
Ihr Einkauf bei KoMo.
03/31/2022Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello, thank you for this good rating. We are glad we could help you and that your mill is running fine again. Greetings to Japan!
5.00 out of 5
Excellent
Recommendation
Great customer service, very accommodating!
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Customer review & rating for:
Ihr Einkauf bei KoMo.
03/29/2022Anonymously
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello, thank you for your review. We are glad that you were satisfied.
5.00 out of 5
Excellent
Recommendation
Dear KoMo Team!

There are only positive things to report about you, be it the way you deal with customers - you are treated extremely humanely and with respect during telephone conversations - be it the company philosophy, which is highly recommendable and worthy of imitation, be it the high quality of the products - our KoMo 200 grinder-squeezer-combi unit not only works perfectly, it is also visually an ornament and centerpiece in our kitchen - be it that despite 100% self-inflicted damage, the repair of a part of the squeezer was treated as a warranty case, including its quick repair, etc. - be it that the company's philosophy is highly recommendable., etc., etc.
All in all, KoMo GmbH & Co. KG MORE than worth recommending!

Thank you, KoMo!
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Customer review & rating for:
Ihr Einkauf bei KoMo.
03/18/2022Irmgard E.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Dear Mrs. Edlinger, wow - thank you for the great praise. We do our best every day to deliver exceptional service. I am pleased that you are so satisfied with us and our equipment. Such an evaluation drives us to always new top performances and so our work is also really fun.
5.00 out of 5
Excellent
Recommendation
My mixer was overhauled very quickly and free of charge and the defects were immediately corrected. It works perfectly again, thank you for the quick restoration. I am very satisfied with my blender.
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Customer review & rating for:
Ihr Einkauf bei KoMo.
03/07/2022G.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Gabi, thank you for the review. We are glad that you were satisfied with us.
5.00 out of 5
Excellent
Recommendation
I am extremely satisfied with KoMo. I had a problem with the flaker that KoMo fixed free of charge, even though my warranty claim had just about expired.
THAT is customer service!!! I am thrilled!!!
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Customer review & rating for:
Ihr Einkauf bei KoMo.
02/28/2022Hans H.
KoMo Gmbh & Co. KG Comment from KoMo Gmbh & Co. KG:
Hello Mr. Hasiner, thank you very much for your review. The whole team is pleased. We are always trying to find goodwill solutions when the warranty has already expired. Glad that you are satisfied with everything.
49 Reviews from
2 other sources
4.45 out of 5
Good
4.80 out of 5
Excellent
30 reviews on Google
 
08/21/2022
3.90 out of 5
Good
19 reviews on Facebook
 
03/18/2022
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* All reviews and experiences about KoMo Gmbh & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/15/2019  |  Last update: 09/19/2022   |  Report profile

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