Kontolino

Super fast and competent service. Suggestions and ideas for improvement are still taken seriously here

quick and competent clarification of a request (I am not a customer)

If there was any problem, I was answered promptly and competently.

Kontolino is class & Joachim has an excellent service, I can only recommend Kontolino as a self-employed!
Thank you

I have now completed my first balance sheet (as a UG). I had only two questions, which were answered very quickly (one even Sunday afternoon, was really amazed). The program itself is easy to use, everything that is needed is easily accessible after two clicks, the account balance, the balance sheet, etc. are displayed immediately without having to go into depths of menu structures.
One point I was a little apprehensive about at first was doing the accounting via the web. But that is the icing on the cake. It eliminates the need to keep the software up to date on both computers, which is a big advantage. Am really satisfied, and therefore make the effort to make a rating for a very good and mature product.
A.K.

I've been looking for a long time and have now found because:
Outstanding, unparalleled, friendly & solution-oriented support (which is especially necessary for me when it comes to finances/accounting ;) ), open to suggestions that are also implemented if they can be scheduled and make sense. No overloaded hotlines with ignorant employees who have little idea about the product, but someone who knows exactly what he's talking about and who cares about customers and his product.

The outstanding advantages of Kontolino itself:
Automatisms in accounting, which are very important to me because I don't want to spend more time on accounting than necessary; appealing interface; quick familiarization possible because everything is clearly arranged; transparent help texts in the program explain the most important things even to beginners (and can be turned off once you've become a "pro").
Super also to be able to upload the account statements - ok, many can do that, but to be able to also forward the vouchers / invoices without problems via mail or to load with the upload function in the inbox, is not always offered in this price segment. This means that everything is in one place and quickly posted. The DATEV export for tax consulting is "of course" also possible.
I'm also a big fan of the posting pattern, which, once created, lets you process postings even more quickly; free trial.....so, now I'll stop... ;)

All in all, I definitely recommend it.

Individual service

The support from Mr. Tuchel is unique.
In my case it was a very individual matter and the help was not self-evident.
Kontolino! has numerous supports that make accounting easier and the individual steps are explained precisely. I would especially like to emphasize the successful bank account import. This saves a lot of time and makes processing the data child's play.
I can recommend Kontolino! without exception.

Unreservedly recommendable! I was able to quickly complete my bookkeeping (over 2000 entries per year) without a huge amount of prior knowledge. I especially liked the booking assistant.
But the best thing is the support. Mr. Tuchel responds really fast, competent & friendly. And the price is affordable for every self-employed person. I am thrilled and recommend Kontolino! without reservation.

Perfect for our small business, everything we need at a super price, unusually friendly and personal support - Lexware can't offer that ;)

Very fast help with questions and problems.

I am very satisfied, because Kontolino does what it should and makes my bookkeeping easier. If there are any problems, they are solved quickly and personally.

All in all, a very well-rounded product that covers all features (digital receipts, audit-proof storage, almost all accounting transactions, interface to Elster, etc.), which is not the case with other products. At first I was skeptical, because it is a somewhat smaller, unknown provider, BUT: The support is phenomenal. Missing features or bugs are fixed within a few days, the response time is a few hours. I see room for improvement in a few small things: The performance of the website is sometimes a bit too slow, this could be improved. I sometimes lost track of some of the very useful and extremely varied tutorials, the "table of contents" could be better structured here.

Very user-friendly, no unnecessary complexity, and a really great customer service! I used to work with another accounting software, which was much problem... I am using Kontolino for 3 years, and I am totally satisfied since then.

Super price-performance ratio, very good selection of packages that can be selected to suit your own company, very easy to use thanks to booking templates, clear and the best support you could wish for. Keep up the good work!

The whole thing saves for small businesses, even for small GmbHs/UGs the tax consultant. Once you have familiarized yourself with it (which is not difficult), you do not spend more time with the tool, but it costs much less. Larger businesses, however, will probably quickly reach their limits.
It is remarkable how quickly and helpfully questions are answered.

After I had to part with Exel as an accounting program after a company audit, I tried out quite a few programs before I accidentally ended up with Kontolino. I was already despairing, but this program has thrilled me. It is easy to use and comes with a great manual with accounting templates for every purpose. Even if someone has never worked with a professional accounting program, he will be able to use it. If there are still questions, there is still Mr. and Mrs. Tuchel . They offer a service like I have never experienced before. So I can recommend "Kontolino" to every self-employed person and I myself will use it until I retire. And even then Kontolino gives me the possibility to save my data. It doesn't get any better than that. Thank you for this program.

Fantastic customer service, even in the evening comes a quick and qualified response! Highly recommended! The program is also very clearly and sensibly designed.

The page often loads extremely long. Booking often aborts with an error message. The account search function always closes when using the plus-minus buttons.