Konzept & Marketing GmbH

Your specialist in property insurance

Konzept & Marketing GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.90 out of 5
Excellent
730 Reviews
Contact information
With us, you don't talk to a computer hotline, but to people at eye level. Your personal contact person takes time for you and your questions in property, accident and liability claims.

Our new damage assessment takes place within 24 hours and is...

Contact information

Konzept & Marketing GmbH
Podbielskistr. 333
30659 Hannover
Germany
Directions

99% Recommended
5 stars 701
4 stars 20
2 stars 0
1 star 7
Top competencies

Aktiv

4.80 out of 5
70 Reviews

Effizienz

4.82 out of 5
67 Reviews

Simplizität

4.98 out of 5
52 Reviews

730 Reviews on ProvenExpert.com

4.90 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very good competence and knowledge.
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Customer review & rating for:
Erkan Tüzün
06/14/2024Rufat K.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Friendly, professional and uncomplicated processing of the damage report. Just as it should be.
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Customer review & rating for:
Erkan Tüzün
05/29/2024Thomas S.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
I can't say anything negative. I was very satisfied. I've never had anything to do with insurance before. I never thought I would get so much help. 👍
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Customer review & rating for:
Erkan Tüzün
05/03/2024Anonymously
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
The damage was handled without any problems. That is not always the case today :)
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Customer review & rating for:
Erkan Tüzün
05/03/2024Petra P.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Very good processing
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Customer review & rating for:
Erkan Tüzün
04/26/2024Anonymously
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Very nice and understandable advice!
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Customer review & rating for:
Erkan Tüzün
03/08/2024Nagy K.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
The mail traffic was fast and excellent
Thank you for the fast processing.
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Customer review & rating for:
Erkan Tüzün
03/05/2024Julian R.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Alles gut
Customer review & rating for:
Erkan Tüzün
02/26/2024Anonymously
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
went very quickly...........
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Customer review & rating for:
Erkan Tüzün
01/31/2024THomas B.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Very nice, informative and friendly, insightful conversation. Mr. Tüzuen was friendly and open-minded, very calm in his choice of words. He never gave the feeling of ending the conversation. I was impressed by the phone call with him.
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Customer review & rating for:
Erkan Tüzün
01/31/2024Poque F.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Very friendly and fast processing.
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Customer review & rating for:
Erkan Tüzün
01/30/2024Peter Heckelsmüller, V.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
I have been an insurance broker for over 20 years and have also been brokering K&M for over 11 years. But I have never experienced a process from submission to completion of approx. 1 hour and 30 minutes. That was simply great!!!!

Today, one day later, I received a letter from K&M saying that they only want to continue our contract with a deductible of €500. I called them immediately and spoke to Ms. Yvonne Lange. Ms. Lange is still waiting for an e-mail from me, so perhaps the person reading this can intervene again. The contract is dated 01.01.2013, there are 4 claims that have been settled and one with €0 reimbursement. Three claims are storm damage, one for €80, one for €430 (yesterday) and one for €1,140 in 2013 (i.e. over 10 years ago). One claim was for glass damage for around €350.

I would prefer the contract to remain as it is at the moment. I'm curious to see if I get a message on my Feetbeek.

mum.koehler@online.de

I would be pleased to read from you.

MFG

M. Köhler
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Customer review & rating for:
Erkan Tüzün
01/24/2024M. Köhler (Vertragdnummer: 3.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Very helpful and friendly and I always had the feeling that I had an understanding and reliable contact person
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Customer review & rating for:
Erkan Tüzün
01/19/2024Anonymously
Reviewed consultant: Erkan Tüzün
4.75 out of 5
Excellent
Recommendation
I still had a question about the police report we needed, as nothing had been stolen from us yet. They were kind enough to explain everything to me clearly on the phone so that we could approach the police and tell them exactly what else we needed. Communication was very good throughout the entire process.
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Customer review & rating for:
Melanie Neß
01/15/2024Ahmet C.
Reviewed consultant: Melanie Neß
4.75 out of 5
Excellent
Recommendation
Very attentive and competent. No question was too much for him. I had the impression that he enjoyed his work. That's not always a given these days.
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Customer review & rating for:
Erkan Tüzün
01/09/2024Anonymously
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Very fast and unbureaucratic processing of the claim. Many thanks for that.
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Customer review & rating for:
Erkan Tüzün
01/08/2024Alexandra S.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Very, very fast and absolutely uncomplicated handling of our claim. Thank you very much.
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Customer review & rating for:
Erkan Tüzün
01/03/2024Anonymously
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
We had two nice and very competent phone calls. The handling of my claim was very professional. We don't want to have to deal with any more claims, but should this be the case, we would be very happy to deal with Mr. Tüzün again.
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Customer review & rating for:
Erkan Tüzün
12/21/2023Bernd L.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Friendly, competent and fast!!!!!!
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Customer review & rating for:
Erkan Tüzün
12/07/2023Oliver B.
Reviewed consultant: Erkan Tüzün
5.00 out of 5
Excellent
Recommendation
Completely uncomplicated and perfect for the customer
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Customer review & rating for:
Erkan Tüzün
12/06/2023Jürgen S.
Reviewed consultant: Erkan Tüzün
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All reviews and experiences about Konzept & Marketing GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/04/2017  |  Last update: 06/24/2022   |  Report profile

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