krankenversichern.at

We help our customers find the right private health insurance.

krankenversichern.at
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.89 out of 5
Excellent
300 Reviews
Contact information
krankenversichern.at is Austria's largest platform on the topic of private health insurance, with over 450,000 visitors annually. With informational content, explanatory video and our online advice, we help customers find the right private health insurance.

Contact information

krankenversichern.at
Bahnhofstrasse 54
4600 Wels
Austria
Directions

Contact person
Sebastian Arthofer

99% Recommended
5 stars 196
4 stars 10
2 stars 0
1 star 3
Top competencies

Problem comprehension

4.76 out of 5
37 Reviews

Explanations

4.80 out of 5
35 Reviews

Customer requests

4.69 out of 5
36 Reviews

210 Reviews on ProvenExpert.com

4.88 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Yakub was a great advisor and answered all my questions. It's great that there's no bias here and you're not pushed towards one insurance provider.
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
07/19/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Alex is very friendly and easy to talk to. He really went out of his way to solve our situations!
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Customer review & rating for:
krankenversichern.at
07/18/2024Vladyslav K.
3.00 out of 5
Average
I feel caught off guard and get the feeling that I have to decide on an offer quickly.
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
07/16/2024Anonymously
krankenversichern.at Comment from krankenversichern.at:
Dear author,

Thank you for your feedback.

Our consultations currently last 47 minutes on average and at every stage of the conversation the customer has the full upper hand to end the conversation.

A quick decision is not required at any stage of the conversation.

It is therefore incomprehensible to us how this feeling could have arisen.

As the assessment was also submitted anonymously, we cannot ask how this impression was created.

We would be pleased to hear from you.

Yours sincerely
5.00 out of 5
Excellent
Recommendation
I had a very pleasing experience with the consultant Alex Varvari, who provided very detailed information and was always ready to help or answer any questions. His expertise and supportive approach made the entire process smooth and reassuring. Highly recommended!
Customer review & rating for:
Beratung zur privaten Krankenversicherung
07/14/2024D.
5.00 out of 5
Excellent
Recommendation
very competent and friendly advice! top!
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
07/09/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very competent advice. All questions were answered very satisfactorily.
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
07/05/2024Anonymously
5.00 out of 5
Excellent
Recommendation
sehr kundenorientiert und kompetent
Customer review & rating for:
Beratung zur privaten Krankenversicherung
07/02/2024Anonymously
5.00 out of 5
Excellent
Recommendation
TOP!
Customer review & rating for:
Beratung zur privaten Krankenversicherung
07/01/2024Anonymously
4.89 out of 5
Excellent
Recommendation
Very friendly, competent and felt very honest. Pleasantly unobtrusive.

Note: After first inquiry on the website very frequent contact requests/calls, usually the cell phone only rang once, seems to be a technical obstacle.
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
07/01/2024Irene R.
1.00 out of 5
Poor
Recommendation
They are good at selling but once responsibility needed you may need to aware taking care and proceed yourself.
Customer review & rating for:
krankenversichern.at
06/24/2024Anonymously
krankenversichern.at Comment from krankenversichern.at:
Sehr geehrte Kundin,

vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie mit unserem Service nicht zufrieden sind. Wir möchten darauf hinweisen, dass wir Ihnen sowohl während als auch nach unserem Gespräch über mehrere Telefonate hinweg unterstützt haben.

In Ihrem konkreten Fall liegt das Problem darin, dass in den Gesundheitsfragen falsche Angaben gemacht wurden. Dies führte dazu, dass die Versicherung einen Vorschlag unterbreitete, die Prämie zu erhöhen, um die vorenthaltenen Vorerkrankungen einzuschließen. Da die Gesundheitsfragen von Ihnen persönlich ausgefüllt wurden, liegt die Verantwortung dafür bei Ihnen.

Sobald wir den Vorschlag der Versicherung erhalten haben, haben wir umgehend Kontakt mit Ihnen aufgenommen und die Situation nochmals erläutert. Aufgrund der DSGVO kennen wir Ihre konkreten Vorerkrankungen nicht, was die Kommunikation erschwert. Wir haben jedoch stets unser Bestes getan, um Ihnen menschlich und professionell weiterzuhelfen.

Wir bedauern daher, dass wir Ziel dieser Bewertung geworden sind, obwohl wir Ihnen in jeder Phase - im Gespräch, nach dem Gespräch und auch in der jetzigen Situation - immer zur Seite gestanden haben.

Mit freundlichen Grüßen

Sebastian Arthofer, COO krankenversichern.at
5.00 out of 5
Excellent
Recommendation
Very competent, great advice. My needs were totally taken into account. I will definitely recommend them to others!
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
06/18/2024N.
5.00 out of 5
Excellent
Recommendation
Very detailed explanations and answered all questions!
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
06/17/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very professional, well structured, clear information provided in a domain which is not easy to navigate. Appreciated the time and support!
Customer review & rating for:
Beratung zur privaten Krankenversicherung
06/14/2024S.
5.00 out of 5
Excellent
Recommendation
It was perfect. The estate agent seems very competent and answered all my questions. Thank you
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
06/10/2024Anonymously
4.33 out of 5
Good
Recommendation
It was a very pleasant conversation and after the first appointment I had a good comparison of the different insurers.
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
05/31/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The initial consultation was very informative.
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
05/31/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Bach and I had a very detailed and pleasant conversation. My questions were answered professionally. I now feel well advised and look forward to my offers.
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
05/24/2024Christina B.
5.00 out of 5
Excellent
Recommendation
Very satisfied with the consultation. I had a very pleasant and helpful conversation with Yakub.
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
05/22/2024PATRICK J.
5.00 out of 5
Excellent
Recommendation
Very clear, uncomplicated, tailored to my needs. Thank you very much!
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
05/17/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the advice! After many unfortunate attempts to find the right health insurance myself, I am very happy to have finally found a suitable insurance (price/performance)! I would recommend this advice center to anyone.
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Customer review & rating for:
Beratung zur privaten Krankenversicherung
05/15/2024Anonymously
90 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
90 reviews on Google Maps
 
07/09/2024
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All reviews and experiences about krankenversichern.at are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/27/2022  |  Last update: 07/19/2024   |  Report profile

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