Kreuzfahrtberatung - die Fachagentur für Kreuzfahrten

River cruises, cruises, sailing cruises, expedition cruises

Contact information
Cruise consultant for cruises and river cruises.
I am your very own cruise consultant for the best cruise ships worldwide and offer you more than 30 years of experience in tourism. I advise you free of charge on cruises from more than 35 national...

Contact information

Kreuzfahrtberatung - die Fachagentur für Kreuzfahrten
Mohnblumenweg 4
22395 Hamburg
Germany
Directions

Contact person
Herr Heiko Wiltfang

Images & Videos

100% Recommended
5 stars 94
3 stars 0
2 stars 0
1 star 0
Excellent (5.00)
Cost-performance ratio
Excellent (4.75)
Top competencies

Professionalism

5.00 out of 5
1 Reviews

Communication

5.00 out of 5
1 Reviews

Structure

5.00 out of 5
1 Reviews

96 Reviews on ProvenExpert.com

4.96 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
First class from advice to booking.
H. Wiltfang and his team do a great job.
They also reacted immediately to a ship failure and offered a high-quality replacement ship.
All in all top.
Any time again.
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Customer review & rating for:
Liebe Kunden der Kreuzfahrtberatung. Heute habe ich eine persönliche Bitte. Ich möchte Sie um eine kurze Bewertung unserer Dienstleistung rund um Ihre Buchung bitten. Vielen Dank ! Heiko Wiltfang
03/30/2024Manfred B.
5.00 out of 5
Excellent
Recommendation
I would always book with Cruise Advice again
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Customer review & rating for:
Kreuzfahrtberatung
03/26/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Our Danube cruise last year, which was also our honeymoon, was so successful because we felt that we were in the best of hands from the first phone call, through answering all our questions, to the booking, and Mr. Wiltfang did an excellent job. Many thanks again for this.
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Customer review & rating for:
Liebe Kunden der Kreuzfahrtberatung. Heute habe ich eine persönliche Bitte. Ich möchte Sie um eine kurze Bewertung unserer Dienstleistung rund um Ihre Buchung bitten. Vielen Dank ! Heiko Wiltfang
03/01/2024Gisela Neuß und Alfred S.
5.00 out of 5
Excellent
Recommendation
Better a little later than no review -:)
My wife and I had our first river cruise on the Danube last September.
As is usually the case, you approach a new experience a little cautiously at first.
Looking back, I can say that from the first contact with Mr. Wiltfang, to his accompanying advice and finally the trip itself, everything went extremely well.
I would like to emphasize the friendly and competent advice that gave us travelers a good feeling.
This was also the reason why we booked the upcoming trip in 2024 through Mr. Wiltfang.
This makes vacationing fun.
Thank you very much Mr. Wiltfang.
VG Thilo and Regina
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Customer review & rating for:
Kreuzfahrtberatung
02/24/2024Thilo Rissel u. Regina W.
4.80 out of 5
Excellent
Recommendation
Dear Mr. Wiltfang, everything was great. Any time again.
Uwe & Sabine Meier
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Customer review & rating for:
Bitte bewerten Sie die Beratungsqualität und den Service der Kreuzfahrtberatung Hamburg
02/23/2024Uwe & Sabine M.
5.00 out of 5
Excellent
Recommendation
Mr. Wildfang is a very competent and experienced cruise consultant. Mr. Wildfang responds to all customer requests. He always responds and takes care of things quickly. Even when MSC canceled a trip, he supported us with help and advice. We thank Mr. Wildfang very much for his work and would like to recommend him to all cruise seekers.
Thank you for everything.
The Müller family
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Customer review & rating for:
Kreuzfahrtberatung
02/23/2024Harald M.
5.00 out of 5
Excellent
Recommendation
The cruise advice and tips for choosing the right cabin were on point. The agency's experience was reflected in every answer to questions I asked. It was an all-round successful cruise and I can only recommend the agency and the Phoenix company.
Thank you, rfri
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Customer review & rating for:
Kreuzfahrtberatung
07/01/2023R.
5.00 out of 5
Excellent
Recommendation
Mr. Wiltfang has advised us wonderfully, was easily accessible, or has always reported back promptly. This river cruise to the tulip blossom was our first, but certainly not the last.
The preparation was great, the booked excursions well organized, the staff on the ship were courteous, always friendly and eager to make it really EVERY right.
It is nice that the cruise consulting works together with this company.
On the points "implementation", " advice", " customer service" we could gladly give 2x5 stars.
If we want to make a river cruise again, certainly cruise consulting is our first way. We are very happy to recommend Mr. Wiltfang. There they are in the best hands.
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Customer review & rating for:
Kreuzfahrtberatung
06/29/2023D.
5.00 out of 5
Excellent
Recommendation
We have booked a river cruise with Mr. Wildfang. We were very satisfied with the advice . All our questions were answered quickly and very reliably. Very good mediator between customer and provider. We will definitely use Mr. Wildfang again for our next trip. Again a big thank you, Monika and Dietmar
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Customer review & rating for:
Kreuzfahrtberatung
06/24/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Kreuzfahrtberatung
06/23/2023Martine C.
5.00 out of 5
Excellent
Recommendation
The advice was very comprehensive and the tips for the excursions very good. Would book here again!
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Customer review & rating for:
Kreuzfahrtberatung
06/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Smooth travel advice , booking, everything worked wonderfully. The trip as described so been. Recommendable at any time!
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Customer review & rating for:
Kreuzfahrtberatung
01/28/2023Aniko I.
5.00 out of 5
Excellent
Recommendation
Here, the customer is the focus in the truest sense of the word!
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Customer review & rating for:
Liebe Kunden der Kreuzfahrtberatung. Heute habe ich eine persönliche Bitte. Ich möchte Sie um eine kurze Bewertung unserer Dienstleistung rund um Ihre Buchung bitten. Vielen Dank ! Heiko Wiltfang
12/25/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice competent and reliable advice and cooperation
Show original
Customer review & rating for:
Kreuzfahrtberatung
12/22/2022Volker H.
5.00 out of 5
Excellent
Recommendation
Mr. Wiltfang has advised us on a river trip and was always attentive, very committed and customer-oriented consultant, who also likes to look for alternatives and has valuable explanations ready for the selection. So far, we have only been able to experience the consultation. We hope that the trip booked afterwards also meets expectations. We will only be able to experience this in September 2023. We are already looking forward to it.
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Customer review & rating for:
Kreuzfahrtberatung
12/22/2022Peter aus B.
5.00 out of 5
Excellent
Recommendation
Mr. Wiltfang has advised us in the selection of a ship and cabins for a Danube cruise very friendly , competent and reliable and helped us with the booking. We can only highly recommend to use the services of the cruise consulting before a trip!
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Customer review & rating for:
Kreuzfahrtberatung
10/06/2022Karin Hasselhof, Hans-Joachim B.
5.00 out of 5
Excellent
Recommendation
Due to acute illness our planned QM2 trip burst. As with the pre-planning of this highlight trip, Mr. Wiltfang advised us quickly and in style ! EVERY TIME again and ABSOLUTELY recommendable !
Many thanks and VG Dr. Michael P.
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Customer review & rating for:
Kreuzfahrtberatung
10/01/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We have never made a cruise and I came across it by chance on the Internet. Mr. Wiltfang has offered us in an extremely short time two trips, only on my criteria aligned . I was amazed at how unerring and pleasantly priced , he proposed these trips . I had from the beginning a good feeling with him, he also told me the disadvantages that can arise from a cheaper trip. All in all, we are very satisfied with Mr. Wiltfang and we would be any time again a trip from him suggested. Keep it up!!! Fam. Knobelsdorf from Berlin
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Customer review & rating for:
Kreuzfahrtberatung
09/28/2022Fam. K.
5.00 out of 5
Excellent
Recommendation
Our first cruise and super organized and advised by Mr. Wiltfang,, from the first contact to embarkation always there for us, Very friendly and competent and always available. Zero problems,, will always come back to this advice. Thank you again for this advice.
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Customer review & rating for:
Kreuzfahrtberatung
09/28/2022Richard H.
5.00 out of 5
Excellent
Recommendation
We were very satisfied with Mr. Wiltfang's advice. Here I can only express great praise. Even in the evening at 7:30 p.m., Mr. Wiltfang had still called me back when it came to the selection/booking. If I wrote an email, I received an answer shortly. Everything tip top. Should we ever book a cruise again, I will 100% turn to Mr. Wiltdfang again. Thank you very much for everything.
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Customer review & rating for:
Kreuzfahrtberatung
09/28/2022C.
27 Reviews from
2 other sources
4.93 out of 5
Excellent
5.00 out of 5
Excellent
9 reviews on Facebook
 
10/18/2017
4.90 out of 5
Excellent
18 reviews on Google Maps
 
05/21/2024
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All reviews and experiences about Kreuzfahrtberatung - die Fachagentur für Kreuzfahrten are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/26/2016  |  Last update: 05/21/2024   |  Report profile

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