Dear team,
After we were almost hopeless about not being able to change anything in our rapidly becoming more and more expensive private health insurance tariff, you gave us the competent solution and this now with success. A big compliment for your service. Just one thing, as a suggestion for improvement, we would have liked an apology for the delay in submitting the documents on your part.
Many thanks for everything, we would be happy to recommend you to others.
GH
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