Lagraff Reisen e.K.

Travel planning, travel organization

Contact information
Your travel partner in Urmitz-Rhein!

Wanderlust? Adventure-lust? Desire for beach & sea?
Enjoy our professional and insider tips! We advise you individually and put together your personal trip. As an independent travel agency we are not bound to...

Contact information

Lagraff Reisen e.K.
In den Mittelweiden 2a
56220 Urmitz-Rhein
Germany
Directions

Contact person
Elke Menges-Nett

Images & Videos

Opening hours

Saturday 09:30 am-01:00 pm

Websites & Profiles

100% Recommended
5 stars 32
4 stars 0
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (4.98)
Cost-performance ratio
Excellent (4.67)
Top competencies

Customer focus

5.00 out of 5
5 Reviews

Efficiency

5.00 out of 5
5 Reviews

Goal orientation

5.00 out of 5
5 Reviews

32 Reviews on ProvenExpert.com

4.98 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Lagraff Reisen responds excellently to all individual wishes and provides very specific advice.
Show original
Customer review & rating for:
Ihre Reisebuchung bei Lagraff Reisen - Ihre Meinung ist wichtig!
07/03/2021M.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Such a great review - we are very pleased!
5.00 out of 5
Excellent
Recommendation
Very good and nice advice. No time and effort saved
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Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
07/02/2021Anonymously
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Thank you! We continue to put a lot of effort.
5.00 out of 5
Excellent
Recommendation
Book for years with Lagraff Reisen in Urmitz. Until today I and my wife are highly satisfied.
Again and again!!!
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Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
07/02/2021Herr E.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dear Mr. E.,
thank you from the bottom of our hearts! We are very pleased.
5.00 out of 5
Excellent
Recommendation
Always nice advice.
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Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
07/02/2021Frau O.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dear Mrs. O.,
thank you very much for the very good evaluation! We are pleased.
5.00 out of 5
Excellent
Recommendation
All around top
One phone call and everything is done to my complete satisfaction.
I have been a customer for 20 years and will remain so as long as the office exists.
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Customer review & rating for:
Ihre Reisebuchung bei Lagraff Reisen - Ihre Meinung ist wichtig!
07/02/2021G.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dear G.,
thank you very much for the great review! We will stay with you for a long time for your vacation wishes!
5.00 out of 5
Excellent
Recommendation
Very reliable and friendly.
Show original
Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
07/02/2021Frau R.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Thank you dear Mrs. R.! We are also happy about such nice customers!
5.00 out of 5
Excellent
Recommendation
Very good advice in clarifying questions about traveling abroad and in pointing out special features in the destination.
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Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
05/22/2021W.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dear Werner,
thank you very much for your great review!
5.00 out of 5
Excellent
Recommendation
Very, very nice advice and are always available for advice.
Show original
Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
05/21/2021B.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dear Mr. and Mrs. Bahl,
thank you very much! Again and again with pleasure.
4.96 out of 5
Excellent
Recommendation
We have been working together very competently in business for a long time and recently also privately. Especially in the area of flight bookings, Lagraff Reisen has the appropriate competence and expertise for good planning and implementation of trips, even with highly complex travel plans. Due to cancellations because of Corona, Lagraff Reisen was able to obtain for me, but also for numerous colleagues known to me, the quick reversal of the contracts and payment of the deposits made (where possible!) or credit notes. According to my knowledge and also experiences with flights booked by myself, this has been much more difficult as a private person than when booking through Lagraff- Reisen. For me and colleagues, depending on the requirement (price; fast connections or best airlines), the best solutions have always been found, and extremely quickly. In the private travel sector, the company has a strong knowledge of the world and almost all destinations in the world, about which I have exchanged with the owners and the corresponding recommendable regions at the destination and valuable information about the hotels there. Have now booked a cruise, where Ms. Menges-Nett is a specialist and is also very knowledgeable and with the shipping companies to the fullest satisfaction of everything regulated and arranged (eg implementation of club memberships- discounts or various partly additive promo codes). Lagraff Reisen has recommended itself to me privately as a travel agency because they have already mastered business challenges for travel bookings for me and my company several times so outstandingly and the booking platforms of the many travel companies are very different, too complex and just not all information (up to luggage topics for flights < especially in the package sector > or the actual location and category of rooms in the hotels) are not sufficiently represented or only through too many and in each case different filters. There one books already times fast, which one did not want actually or forgets this or that to click, ... and then it happened! And for other destinations in the world also for private travel, Mr. Menges is an all-rounder and widely travelled advice and recommendation. About the personal connection then and now our preferences (room / stars ***** / location / view / ... ) are known and Fa. Lagraff can make the appropriate selection of suitable destinations, hotels and room categories much faster than it is possible via platforms. (one thinks only, one is faster privately > if one counts up the time before the computer and infinite portals, comes there much together, before one then actually durchgefuchst and by all evaluations fought > which one can do independently of the recommendations of Lagraff journeys still :-) ). On accessibility, the premises or parking I can not make any statements, since I have never been on site, live far away and can still keep excellent connection. CONTINUE SO and ALL THE BEST for Lagraff- Reisen.
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Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
04/09/2021Herr Danyal R.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dear Mr. Riediger,
wow! We are grateful and excited about your review. Thank you so much for taking the time. We will continue to do our best!
5.00 out of 5
Excellent
Recommendation
Very patient and competent advice. I can only highly recommend this travel agency. Thank you very much.
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Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
04/08/2021Liebe Frau Z.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Thank you very much! We are always happy about your vacation wishes.
5.00 out of 5
Excellent
Recommendation
Friendliness...always make a lot of effort...all around super satisfied
Show original
Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
03/03/2021Frau N.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dear Mrs. Nothen,
thank you very much for your great review!
5.00 out of 5
Excellent
Recommendation
Ms. Menges-Nett always provides empathetic and competent advice.
She is always approachable in the sense of the customers.
Show original
Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
02/24/2021S.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dear Mr. and Mrs. Scholle,
thank you very much for your great rating. We are very pleased!
5.00 out of 5
Excellent
Recommendation
It was not our first trip we booked through Lagraff Reisen. Our wishes were always fulfilled and the vacations were fantastic. Especially in the Corona time, the contactless processing is ingenious. All inquiries are processed quickly and the personal care does not come up short despite "decency". Elke and Klaus think of everything and you are cared for all around. The vacation actually begins here already with the preparations. - Any time again!
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Customer review & rating for:
Eure Reisebuchung bei Lagraff Reisen / eure Meinung ist wichtig!
02/23/2021B.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dear Barbara,
thank you very much for your review! Again and again with pleasure.
5.00 out of 5
Excellent
Recommendation
They took a lot of time for us and advised us well. We booked only 3 days before and everything worked great.
It was a great vacation!
Show original
Customer review & rating for:
Lagraff Reisen e.K.
09/27/2020Anonymously
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Thank you very much for the good review!
5.00 out of 5
Excellent
Recommendation
Very competent, friendly and helpful. Also highly recommended for city breaks and short trips.
Show original
Customer review & rating for:
Lagraff Reisen e.K.
08/10/2020Anonymously
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Thank you very much for the great review!
5.00 out of 5
Excellent
Recommendation
Despite our spontaneity, a relaxed vacation still came true for us.
We will be happy to come back!
Show original
Customer review & rating for:
Lagraff Reisen e.K.
08/10/2020Anonymously
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Thank you very much - that makes us very happy!
4.66 out of 5
Excellent
Recommendation
Individual and friendly advice, constant availability, help with problems (especially in the Corona time) are really super! We book there again and again with pleasure!
Show original
Customer review & rating for:
Lagraff Reisen e.K.
08/06/2020Anonymously
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
THANK YOU for the great review! This motivates us very much!
5.00 out of 5
Excellent
Recommendation
Have and will recommend Lagraff Reisen. We have always been very satisfied to date and will continue to book our vacations with Lagraff in Urmitz.
Please keep it up!!
Show original
Customer review & rating for:
Lagraff Reisen e.K.
08/04/2020M.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dear Michael,
Thank you very much for your feedback! We will be happy to plan your vacation!
5.00 out of 5
Excellent
Recommendation
Rating for:
Lagraff Reisen e.K.
12/08/2021S.
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Dankeschön für die tolle Bewertung!
5.00 out of 5
Excellent
Recommendation
Rating for:
Lagraff Reisen e.K.
08/03/2021Anonymously
Lagraff Reisen e.K. Comment from Lagraff Reisen e.K.:
Vielen herzlichen Dank für Ihre Bewertung!
22 Reviews from
2 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
8 reviews on Facebook
 
04/20/2018
5.00 out of 5
Excellent
14 reviews on Google
 
03/13/2022
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All reviews and experiences about Lagraff Reisen e.K. are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/03/2020  |  Last update: 03/16/2022   |  Report profile

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