Lebenshilfe24 GmbH has been providing Eastern European nursing and care staff within the framework of so-called 24-hour care at home since 2011. Through this, we enable an evening of life in the familiar environment. The caregivers placed by us... support with ✓ Housekeeping ✓ Basic care ✓ Supervision
Lebenshilfe24 has already received several awards for special service.
For our father, after very mixed experiences with a mobile care service, we had been looking for better options and came across Lebenshilfe24 on the Internet. The first contact was very friendly and the concept convinced us. We attached importance to professionals with good knowledge of German and were excited.
It turned out that not only the care by phone and mail was very good, but that both caregivers took care of our father extraordinarily competent and loving. Both of them succeeded in building up a basis of trust with our father after only a short time, which is very important when dealing with the daily care work with washing, toileting, etc. Ewa, and Urszula as well, managed to make the last, difficult part of his life much easier for him and also to bring some joy into his day. Through their care it was possible that he could fall asleep at home in his own bed forever.
Conclusion: We are very positively surprised about the professional procedure and the great nurses who really take their job seriously. Thus, we can recommend Lebenshilfe24 with a clear conscience.
The care of my mother could be reliably ensured over 3 years.
I would give the caregivers 3 to 5 stars.
Overall, my mother was cared for lovingly.
Contact persons are easy to reach and reliably take care of concerns.
For 2 1/2 years of absolutely reliable care, first for both parents, then for the bereaved mother, I would like to thank Lebenshilfe24 from the bottom of my heart, which is always approachable and helps in a friendly and constructive manner. My unreserved recommendation!
We have been very satisfied with Lebenshilfe24, although unfortunately it did not come to the care because of the premature death of my father. We were also advised very competently and cordially until the conclusion of the contracts. The mediation went quickly and absolutely smoothly. After the sudden death of my father, all contracts were cancelled in an accommodating manner. All in all I can only confirm here. It is not only about profit but also about people. Thank you very much!
Lebenshilfe 24 did a very good job in all areas. Someone was always immediately available and problems were dealt with promptly and satisfactorily.
However, our experience has shown that care by a 24 h force is not suitable for all clinical pictures, especially with regard to the different forms of dementia. Thus, the activating care according to the existing possibilities of the person to be cared for and the creation of a structured daily routine is a great challenge. This requires trained personnel.
Housekeeping, care and doctor's visits were always done in very good quality.
All three caregivers were always attentive, responsive, helpful, friendly and had a good knowledge of German.
Lebenshilfe 24 has, within the scope of its possibilities, achieved the best result and can always be recommended by us.
Very competent and helpful.
Already after a few days, someone could be made available to us, as we urgently needed someone for my mother.
One is very well informed and also receives help in filling out the documents for the nursing care insurance.
The agency contacts you regularly and asks whether you are still satisfied on both sides. You are really very well looked after here.
The employees of Lebenshilfe have dealt with questions and concerns immediately.the change of caregivers always worked without problems. Also, we had the last few years always the same caregivers in alternation that was optimal for my mother.Only the German language skills (we had booked caregivers with good German skills) was one of our caregivers for unserr meinung nach not good so that we but m it translation app and an acquaintance who translated at the beginning also got along great.We would always work with Lebenshilfe again and thank you again for the good cooperation in the 4 years.
Lebenshilfe24 has once again shown us that detailed advice and competent execution can make many worries disappear. Fixed contact persons, in our case it is Mr. Nocon, ensure short decision-making processes and offer immediate solutions in the vast majority of cases, thank you.
have now known 8 weeks Lebenshilfe24. So far, everything has worked out to my satisfaction.
However, it is important to me that my father is well cared for and that he is satisfied and gets along well with the ladies. This has gone very well so far.
We are very satisfied with the 2 caregivers for our parents so far, now for our mother. We hope that the two will alternate in the future, which is also the goal of Lebenshilfe24. The communication with family Nocon of Lebenshilfe24 is exemplary, whether by email or telephone.
At the very beginning there were difficulties, but this was also due to the fact that we needed a caregiver for the first time just before Christmas, but these were solved immediately and understanding.
As I said, we are very satisfied and are happy to know that our mother is well cared for!
We particularly appreciate the fact that we always receive prompt feedback on all questions concerning the care of our mother. For us it is important that the organization of the change of care works smoothly and that our mother is cared for throughout. For us, Lebenshilfe 24 is the interface that enables us to communicate competently with the Polish service company.
My mom has been living in her home for over 6 years since a stroke, without the 24-hour care of Lebenshilfe24 this would not be possible.
The caregivers are very dedicated and have the necessary feeling for the patient. We are very satisfied and for Mutti it is the best alternative.
Mrs. Alexandra Nocon is always very empathetic and always responds to individual customer wishes. We feel very well - almost family - taken care of. The choice of ladies for my father was always carefully selected. Lebenshilfe24 proved to be a savior in need after the severe covid disease of my 90-year-old father. Also already 5 years ago the agency was in the affectionate Einastz with my at present seriously dementia-ill mother.
I can highly recommend the agency.
Annette Thielen - Essen
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Profile active since 11/18/2021 | Last update: 09/22/2023
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