lemniscus

online practice management, alternative practitioner software, online appointment booking

lemniscus
TOP SERVICE PROVIDER 2022
4.96 out of 5
Excellent
586 Reviews
Contact information
Lemniscus is a modern web-based practice management system designed specifically for the independent alternative practitioner. The refreshing, holistic approach leverages the synergy potential from the seamless integration of scheduling, patient...

Contact information

lemniscus
Ruschgraben 51
76139 Karlsruhe
Germany

Contact person
Dipl.-Wi.-Ing. Papick Garcia Taboada

Websites & Profiles

99% Recommended
Customer service
Excellent (4.79)
Cost-performance ratio
Excellent (4.83)

267 Reviews on ProvenExpert.com

4.91 out of 5
Excellent
2.00 out of 5
Fair
At the beginning a very good software solution that became more user-unfriendly over time. It is very unpleasant to be called "Anwendy" and "Kundy" and the excessive "security checks" are just annoying and can no longer be used in everyday practice. Therefore, the only thing left for us to do was to quit.
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Customer review & rating for:
lemniscus
05/18/2022Annette H.
lemniscus Comment from lemniscus:
Actually, our security measures have been implemented for and not against our Kundys. Data protection sometimes takes place outside the comfort zone.

We quote from the web:

According to Art. 24 para. 1 sentence 1 DSGVO, the Verantwortlichy, must implement appropriate technical and organizational measures to ensure that the processing of data complies with data protection. (These are the infamous "TOMS".) These must also be proven, which is why the list of TOMS is important.

Art. 32 DSGVO concretizes this obligation with regard to data security compliance. According to Art. 32 (1) GDPR, the controller is obliged, among other things, to take appropriate technical and organizational measures, depending on the probability of occurrence and severity of the risk, to ensure a level of protection appropriate to the risk.

The Bavarian State Office for Data Protection Supervision has published a checklist for medical facilities with test criteria. The interesting point is that two-factor security is generally considered necessary for medical data. In addition to classic passwords, other access factors are required to adequately protect particularly sensitive access points.
This applies in particular to the storage of patient data in the cloud. Many providers offer such two-factor authentication, but in some cases it must be activated by the user.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
lemniscus
03/09/2022C.
5.00 out of 5
Excellent
Recommendation
For me, lemniscus has made the office work in the practice (patient files, online appointment booking, invoicing, etc.) so much easier and more convenient that I no longer want to do without it. Thank you for your great work on this program!
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Customer review & rating for:
lemniscus
02/23/2022Heiko E.
5.00 out of 5
Excellent
Recommendation
As an alternative practitioner, I started directly with Lemniscus and continue to be completely satisfied. Can only recommend it to everyone - it contains everything that is needed.
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Customer review & rating for:
lemniscus
01/26/2022Petra B.
5.00 out of 5
Excellent
Recommendation
Lemniscus is just great! A program that really covers everything.
My enthusiasm starts with scheduling, through documentation to invoicing. The fact that you always have an overview of your finances is also a huge advantage.
I have never experienced such a quick response to innovations and requests.
So far, I have only received positive feedback from patients about the online appointment booking and the possibility of making appointment suggestions.
Even with questions and uncertainties one is helped immediately. I have already recommended it to some colleagues :)
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Customer review & rating for:
lemniscus
01/18/2022Elisabeth H.
5.00 out of 5
Excellent
Recommendation
Great program, very clear help videos! Now if only the smartphone version comes, I would give six stars :)
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Customer review & rating for:
lemniscus
12/22/2021Karin S.
5.00 out of 5
Excellent
Recommendation
WOW, am currently in the trial phase and am amazed at how easy and significantly cheaper I could have made it for myself many years. Now I'm still overwhelmed by the versatility of this program, but I'm sticking with it!
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Customer review & rating for:
lemniscus
12/01/2021D.
5.00 out of 5
Excellent
Recommendation
I use Lemniscus for a medical practice with 4 rooms and 2 therapists. The performance and reliability is top. If I ever have a question or a problem, I get competent advice from the support team or the head of the house in no time. You can't ask for more than that. That's how I imagine Software as a Service.
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Customer review & rating for:
lemniscus
08/17/2021Dr. Hein R.
5.00 out of 5
Excellent
Recommendation
Lemniscus is a great program that makes my everyday life in the practice super easier.
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Customer review & rating for:
lemniscus
07/24/2021B. K.
5.00 out of 5
Excellent
Recommendation
I first familiarized myself with the free version and then, with the start of my practice, booked the annual package. The smart and comprehensive Lemniscus facilitates all my scheduling, documentation and accounting. I am super happy to have been recommended Lemniscus and to be able to use it so inexpensively for all my administration. Highly recommended!
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Customer review & rating for:
lemniscus
06/01/2021Anke O.
5.00 out of 5
Excellent
Recommendation
Lemniscus is a practice-oriented and user-friendly program that covers the needs of especially alternative practitioners. No wishes remain unfulfilled, the team tries to find a good solution for all needs. Service requests are answered quickly, and you can also get good tips in the forum. My practice has been running with Lemniscus from the beginning, I wouldn't choose anything else...
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Customer review & rating for:
lemniscus
04/29/2021Nadine G.
5.00 out of 5
Excellent
Recommendation
I briefly considered whether I should perhaps only give 4 stars for quality, because then one or the other bug is in it. But really only briefly, because that's how it is when you not only manage something but constantly develop it further.
We (alternative practitioner, osteopathy, physiotherapy; 3 employees) have been using Lemniscus for a little over three years now and I really don't want to miss it anymore! The online appointment booking and the fast sending of "appointment slips" by mail saves us the registration power and discussions if a patient has transferred his appointment wrong! Through the informative communication by mail and in social media and the consistent certification (e.g. DSGVO), Lemniscus provides confidence in the (data) security of the software not only for me as a practice owner but also for our patients.
How would I rate the price/performance ratio? More than fair! I have more services in the software than I need, some services could be a bit fancier (e.g. the online appointment booking as a calendar view). But for these services there is usually the possibility to integrate external service providers. These are then more expensive than Lemniscus itself although they only complement a part. The only thing I really miss is an optimization for mobile devices both in the online appointment booking and for me in the software itself. But maybe it's still coming (like so many innovations in the last years).
Would you recommend lemniscus to others? Yes, I already have a few times!
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Customer review & rating for:
lemniscus
03/26/2021Anonymously
5.00 out of 5
Excellent
Recommendation
I've been using Lemniscus for 3 months now and am really thrilled: Great scope of services and high grand of adjustment to my needs possible. Super functional and ideally set for my HP practice - and all this at a really fair price. Thanks a lot!!
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Customer review & rating for:
lemniscus
03/22/2021Klaus K.
5.00 out of 5
Excellent
Recommendation
All around TOP !!!
Even for newbies like me, who are just starting their own business, Lemniscus is a self-explanatory and work-saving software with a fast and friendly customer service.
I am already looking forward to getting started with Lemniscus.
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Customer review & rating for:
lemniscus
02/23/2021Franziska O.
5.00 out of 5
Excellent
Recommendation
Lemniscus is the track personally, always on the pulse of time. Service and user-friendliness are writ large here. For me, the perfect online practice management.
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Customer review & rating for:
Lemniscus Akademie
01/23/2021Sarah M.
5.00 out of 5
Excellent
Recommendation
Always cool topics and great explanations. Great, keep it up.
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Customer review & rating for:
Lemniscus Akademie
01/21/2021Stephanie S.
4.00 out of 5
Good
Recommendation
Very interesting training, great service around a really good software. Thanks a lot
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Customer review & rating for:
Lemniscus Akademie
01/21/2021Klaus K.
5.00 out of 5
Excellent
Recommendation
Very practice-oriented and instructive
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Customer review & rating for:
Lemniscus Akademie
01/21/2021Christian P.
5.00 out of 5
Excellent
Recommendation
Lemniscus is a provider that puts a lot of emphasis on personal contacts and knowledge about the products offered.
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Customer review & rating for:
Lemniscus Akademie
01/21/2021Naturheilpraxis P.
5.00 out of 5
Excellent
Recommendation
Within a very short time I was able to switch my practice management to Lemniscus. The program I had previously used for about 10 years had become too cumbersome and the support too poor. With Lemniscus, I experience full service and great customer friendliness. Necessary customizations, such as the integration of appointment confirmations regarding exit restrictions during the corona pandemic, are implemented incredibly fast and very professionally. In addition, extremely great importance is attached to the fulfillment of all legal requirements. This is by far not the case with every management program provider. Lemniscus has significantly simplified my daily practice routine and I must say that, in contrast to before, I now actually enjoy the administration. In addition, my patients are thrilled with the professional service I can now offer. Thank you Lemniscus!
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Customer review & rating for:
lemniscus
12/31/2020Sylvia K.
318 Reviews from
3 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
175 reviews on Google
 
06/01/2022
5.00 out of 5
Excellent
32 reviews on Facebook
 
03/18/2022
5.00 out of 5
Excellent
112 reviews on edudip
 
11/26/2019
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All reviews and experiences about lemniscus are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/06/2018  |  Last update: 05/18/2022   |  Report profile

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