LUXUSLASHES Lounge Hamburg

Eyelash Extension Eyelash Thickening Artificial Eyelashes Lash Extensions

Contact information
The LUXUSLASHES Lounge Hamburg is the first lounge where the pioneering lounge concept of LUXUSLASHES has been implemented. With the lounge concept, LUXUSLASHES pursues the goal of creating places where eyelash extensions are performed to the...

Contact information

LUXUSLASHES Lounge Hamburg
Grindelhof 70
20146 Hamburg
Germany
Directions

Contact person
Holger Fischbuch

Images & Videos

Review from 07/28/2019  
5.00 out of 5
Excellent
Recommendation
Quality
Service on offer
Services
Value
Top competencies

Professionalism

4.87 out of 5
23 Reviews

Customer loyalty

4.78 out of 5
23 Reviews

Atmosphere

4.70 out of 5
23 Reviews

95 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
I quickly got an appointment and am blown away by my lashes got exactly what I imagined. I get compliments on the lashes all the time and have recommended you to my friends.
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Customer review & rating for:
Kundenbewertungen 1-19
07/28/2019Melissa ..
5.00 out of 5
Excellent
Recommendation
Wide range and great atmosphere. I get many compliments on my lashes and have recommended you to my friends.
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
07/23/2019Melissa ..
5.00 out of 5
Excellent
Recommendation
Everything is just right here!
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Customer review & rating for:
Kundenbewertungen 1-19
07/13/2019Sandra K.
5.00 out of 5
Excellent
Recommendation
On time very friendly - great styled absolutely best result
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Customer review & rating for:
Kundenbewertungen 1-19
06/23/2019B.
5.00 out of 5
Excellent
Recommendation
Had quickly needed an appointment to make foreign eyelashes . No one had time and no one has accepted me at short notice . Except luxury lashes. Super nice team, despite stress still remained friendly and not at all stroppy. Really praiseworthy. Nice store - great location!
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Customer review & rating for:
Kundenbewertungen 1-19
04/20/2019Anonymously
5.00 out of 5
Excellent
Recommendation
I am more than satisfied! The eyelash lift looks great thanks to Amina and I will definitely renew it every 4 weeks!
ATTENTION DANGER OF ADDICTION!
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Customer review & rating for:
Kundenbewertungen 1-19
04/11/2019Anonymously
4.50 out of 5
Excellent
Recommendation
The dear amina has accepted me spontaneously, advised me super and conjured up a great result.
Thank you very much!
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Customer review & rating for:
Kundenbewertungen 1-19
03/07/2019A.
4.75 out of 5
Excellent
Recommendation
Top performance I have been with Izabela for 5 years and am very satisfied.
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Customer review & rating for:
Kundenbewertungen 1-19
03/06/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Great ambience, very nice, polite employees
Super result
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Customer review & rating for:
Kundenbewertungen 1-19
01/21/2019Anonymously
3.67 out of 5
Good
I have now let me 3 weeks ago the eyelash extensions and was thrilled after the long and partly exhausting procedure! Exhausting because all rooms are open and it was very noisy and unstressed, so it was for me as a newcomer already partly exhausting my eyelids calm and zuhalten. Otherwise, the store is very stylish! I was booked as a model, which means the stylist is still practicing and builds up a customer base! Thus, it was very favorable. Unfortunately, some eyelashes fell out on the same day and the days after that were not better! The next few days, the eyelashes fell into my cocktail and on a plate at dinner or hung around my face so that friends approached me, well that's not nice and it was a bit embarrassing even if I consider that it usually costs over 200 €! In the 2 week I looked like a plucked chicken around the eyes only fly legs and the left eye was already a disaster the right still went but also no longer looked nice! I have of course always followed the advice of the stylist and not even used makeup in the 3 weeks! I have found for me that it is apparently not for me and canceled the appointment to fill after 3 weeks!
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
06/18/2018Anonymously
LUXUSLASHES Lounge Hamburg Comment from LUXUSLASHES Lounge Hamburg:
Dear customer. Thank you for your comment. Unfortunately, you submitted it anonymously, so we could not address you directly. To be honest, we don't quite understand your feedback. You yourself state that this was a model appointment, which was for training purposes and was therefore extremely favorable. Training appointments automatically mean that the colleague performing the work cannot yet achieve exactly the quality of work of a fully trained stylist. Excessive loss of eyelashes can have various causes. Of course also errors with the plant. Unfortunately, you did not inform us of this and thus deprived the new colleague of the opportunity to learn from any mistakes that may have occurred. In the event of an error, you would have received a free rectification and would therefore not necessarily have had to cancel the follow-up appointment. The expectation to receive the same service for a model appointment that costs 50,- as for a regular appointment that costs over 200,- we feel is quite unfair and unjustified.
4.79 out of 5
Excellent
Recommendation
I am LuxusLashes Lounge Hamburg (Colonnaden) now for more than half a year a loyal customer and still brightly enthusiastic. Since day 1 I feel completely cared for and supported in my wishes. The professional stylists do a great job and are very friendly. I have been visiting my "regular" stylist Ronja for half a year and I am just happy. She is always sweet and friendly, asks how you got on with the care, if you want to change your look and is there with advice and support. If the "regular" stylist is ever indisposed, you are not left standing. The other stylists deal with the customer individually and there is a prior exchange between the stylists when changing customers - all-round care 100%.
Simply TOP !
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
01/11/2018Franziska P.
5.00 out of 5
Excellent
Recommendation
Super beautiful eyelashes
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg
08/15/2017Anonymously
4.50 out of 5
Excellent
Recommendation
Very personable, friendly stylists! Wonderful work, great ambience! My own personal little time out + beauty program, what more could a woman ask for!
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
08/08/2017D.
5.00 out of 5
Excellent
Recommendation
Everything in the best way. Very nice employee, great advice and super result.
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
08/08/2017Kim E.
5.00 out of 5
Excellent
Recommendation
Luxury lashes makes the neatest lashes I've ever had
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
08/08/2017Clarissa M.
4.50 out of 5
Excellent
Recommendation
I am very satisfied and would not want to miss LuxusLashes, even if the price is quite high angesezt.
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
08/08/2017Corinna N.
4.50 out of 5
Excellent
Recommendation
You Are Super!!!!👍
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
08/02/2017Ella D. - Ella Deck Couture Hamburg
4.50 out of 5
Excellent
Recommendation
Complaints were not dealt with as they should have been.
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
08/02/2017Ulrike S.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
08/02/2017Karin H.
3.50 out of 5
Good
Recommendation
Very good quality, if the right one does it. Unfortunately, big differences between the work of employees, yet the same price and overall very expensive!
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Customer review & rating for:
LUXUSLASHES Lounge Hamburg Juli 2017
08/02/2017Christina K.
LUXUSLASHES Lounge Hamburg Comment from LUXUSLASHES Lounge Hamburg:
Dear Christina Klein. Thank you very much for your review. Of course, there will always be differences in the work of different colleagues, as we are all not lash robots. All stylists go through the same intensive training system and work at a comparable level. Of course, each stylist has her own "signature" and personality. Sometimes one colleague fits one client better than another. Therefore, we attach great importance to the fact that we have very different colleagues in the team, so that there is a suitable stylist for each type of customer. We cannot understand why you gave us a poor grade for price/performance, since you made almost 20 appointments with us. If the grade was justified, you certainly would not have done that. Perhaps you will reconsider your rating.
281 Reviews from
3 other sources
4.85 out of 5
Excellent
4.90 out of 5
Excellent
151 reviews on Google Maps
 
06/06/2024
4.80 out of 5
Excellent
32 reviews on Facebook
 
10/13/2023
4.80 out of 5
Excellent
98 reviews on Google Maps
 
01/17/2024
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* All reviews and experiences about LUXUSLASHES Lounge Hamburg are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/06/2016  |  Last update: 06/14/2024   |  Report profile

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