Mahena Safaris

Tour operator South Africa, Tour operator Namibia, Car rental & Safaris

Mahena Safaris
146 Reviews i
published (98%)
out of 149 reviews
Contact information
MAHENA SAFARIS is a tour operator for traveling and your vacation to South Africa, Namibia, Botswana, Zimbabwe, Mozambique or Zambia. Whether as a self-drive tour, group tour, diving tour, or motorcycle tour through Africa, MAHENA SAFARIS will...

Contact information

Mahena Safaris
Bahnstrasse 82
19322 Wittenberge
Germany
Directions

Contact person
Marco Richter

Review from 05/05/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Realization
Consulting
Top competencies

Communication

4.93 out of 5
42 Reviews

Customer satisfaction

4.88 out of 5
41 Reviews

Customer loyalty

4.79 out of 5
42 Reviews

112 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
What an adventure! Good team that make (almost) everything possible.
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Customer review & rating for:
Südafrika Selbstfahrerreisen
05/05/2022P.
4.58 out of 5
Excellent
Recommendation
Very good, personal and individual care. Also on site very helpful and even on holidays reachable employees who take care immediately! Great service!
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Customer review & rating for:
Namibia Selbstfahrerreisen
05/05/2022M.
5.00 out of 5
Excellent
Recommendation
Damage case was settled quickly and accommodatingly see
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Customer review & rating for:
Mietwagen Südliches Afrika
05/02/2022T.
5.00 out of 5
Excellent
Recommendation
We have booked a three-week self-drive trip in autumn 2021 for March 2022 with Mahena Safaris, which Marco has put together based on his own pre-selection of lodges. A direct price comparison to our own research showed that the price-performance ratio is excellent. Alone the added value of an individual travel link and well put together travel documents are -also during the trip- worth gold. The rental car (Hillux-DoubleCab) was excellently equipped, fully insured according to German law and so nowhere cheaper to get. Tips and advice are based on own experience of the country and the lodges, you can take them confidently to heart. The contact during the trip via Whatsapp is always possible, so minor or major problems can be solved quickly if necessary (which was not necessary with us, thank God). Overall, the trip preparation with Marco and Diana was a lot of fun and I can highly recommend Mahena Safaris. The probability that we will be repeat offenders is great ;).
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Customer review & rating for:
Namibia Selbstfahrerreisen
03/31/2022Joachim und B.
5.00 out of 5
Excellent
Recommendation
Positive throughout.
Competent and friendly.
We will book again this year with MAHENA Safaris.
Best regards Michael
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Customer review & rating for:
Mietwagen Südliches Afrika
03/19/2022Michael U.
5.00 out of 5
Excellent
Recommendation
The contact and advice in advance were already super. Mr. Richter was always available and was a great help in planning our trip. The pickup at the airport in Windhoek and the subsequent briefing on the handling of the vehicle were great. We were even able to leave 2 bags in Windhoek which were then brought to us when we picked up the car. Conclusion: Everything worked out great and we can highly recommend Mahena.
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Customer review & rating for:
Mietwagen Südliches Afrika
03/13/2022Rudi B.
5.00 out of 5
Excellent
Recommendation
Top advice and customer orientation before and during the trip. Excellent route selection and very good choice of accommodation. Very friendly and pleasant communication. We felt very well taken care of and would book a trip through Mahena-Safaris again at any time.
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Customer review & rating for:
Namibia Selbstfahrerreisen
02/13/2022U.
5.00 out of 5
Excellent
Recommendation
Very good advice, wishes are met exactly and unconventionally! Very good know-how about the situation on site. Implementation without any complaints. Competently available before and during the trip as a contact person. We will book again with Mahena!
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Customer review & rating for:
Selbstfahrerreisen Botswana
12/07/2021T.
5.00 out of 5
Excellent
Recommendation
super fast processing, competent and uncomplicated booking. Perfect!
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Customer review & rating for:
Mietwagen Südliches Afrika
11/17/2021Anonymously
5.00 out of 5
Excellent
Recommendation
After a great trip with Mahena Safaris 2019 through South Africa now booked a 3 week Namibia self-drive trip, after a super consultation with a perfect tour proposal according to our ideas went off. Super friendly welcome at the airport in Windhoek, a new Toyota 4X4 with roof tent and complete camping equipment taken over. On the tour enjoyed great pre-booked location's everything was perfectly organized. Really very recommendable.
Many thanks to the Mahena team, especially to Marco and Rian.
When we travel Africa again Mahena Safaris is our first address !!!!!!
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Customer review & rating for:
Namibia Selbstfahrerreisen
11/10/2021J.
5.00 out of 5
Excellent
Recommendation
Absolutely great experience with Marco and Mahena Safari. After we had decided on our Namibia trip at very short notice, we almost despaired when looking for a rental car - all rental cars were already sold out; so we were told by various providers. Thus the journey would have fallen into the water. Finally, we came across Mahena-Safari by chance: Marco organized two rental cars from different providers for us as well as the smooth transfer between them - all conveniently at our accommodation. Great also the included fully comprehensive insurance with a German insurer without SB - I have found in my research with any other provider so.
Therefore, I can only report positive here, without Marco's commitment we could not have started the journey!
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Customer review & rating for:
Selbstfahrerreisen Botswana
11/09/2021T.
5.00 out of 5
Excellent
Recommendation
We were picked up on time at the airport. Rian has kindly helped us with the settlement of our affairs on site. On the way to the rental station, he provided us with information about the country and patiently answered our countless questions. The Toyota Hillux we ordered was waiting for us, in top condition and drove us 5,500 km through Namibia for 18 days without a breakdown. The return at the airport was uncomplicated and extremely cordial. Many thanks to Rian and his team. We will book with you again next time.
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Customer review & rating for:
Namibia Selbstfahrerreisen
11/08/2021C & S.
4.92 out of 5
Excellent
Recommendation
Serious offer preparation and very good accessibility. Rental car rentable according to German law and drivers under 25 years are also possible, which is the absolute exception.
Gladly again!
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Customer review & rating for:
Mietwagen Südliches Afrika
10/29/2021Jens A.
5.00 out of 5
Excellent
Recommendation
Our individual ideas and wishes were sensitively perceived and included in the travel planning and implemented. On notes and objections on our part, the organizers immediately responded and made other suggestions / solutions.
Overall, the joint planning and preparation of the trip took place in a relaxed, very friendly atmosphere. Already in preparatory, inspiring conversations a great anticipation for our trip developed.
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Customer review & rating for:
Namibia Selbstfahrerreisen
10/26/2021K.
4.50 out of 5
Excellent
Recommendation
We are back from a 5 week round trip with a Hilux with roof tent through northern Namibia.
We booked the car through Mahena Safaris, the direct line and the good advice of the company was very helpful in planning the trip.
The service in case of a battery failure caused by us was excellent, we could continue our trip without delay.
The camping equipment was a bit meager, but Mahena Safaris has gratefully received the criticism and will pass it on to the Namibian partner.
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Customer review & rating for:
Mietwagen Südliches Afrika
09/26/2021B. S.
4.92 out of 5
Excellent
Recommendation
The offer presented on the website is very impressive and professional. Via WhatsApp, Mr. Richter was available to me almost any time and I received immediate response. The SIM card from MTC (Namibia Telecom) was a surprise for me, careful thought for customers. We are very satisfied with all the hotels. The cleanliness and the equipment exceed our expectation. The only area for improvement would be the rental car. During an intermediate refueling, we had the tire pressure checked. It deviated strongly from the recommended pressure of 2.2 bar, namely 1.5 bar front right, 2.5 bar front left, 2.8 bar behind right and 3.0 bar behind left. Fortunately, no breakdown happened with us. When returning the rental car in the airport, instead of Crossroads, a foreign company I-Logistics came to us. We would like to be informed about this beforehand to avoid the unnecessary discussion. In summary, it was a great trip. We will recommend Mahena Safaris to others. Thank you very much!
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Customer review & rating for:
Namibia Selbstfahrerreisen
09/19/2021Herr G.
5.00 out of 5
Excellent
Recommendation
Mahena Safari is simply a top agency and highly recommendable...We were so satisfied with the whole arrangement for our Namibia trip and everything was just perfect...They were there at all times for all questions and uncertainties which is not always a matter of course. We really appreciated that and would recommend Mahena Safari 100%!
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Customer review & rating for:
Namibia Selbstfahrerreisen
08/07/2021F.
5.00 out of 5
Excellent
Recommendation
I can highly recommend this travel agency.
When Corona came, we could move without problems, the booked at the same price to the next year.
We did not book everything with Mahena. But what we booked was very good( rental car, hotels ) We were fulfilled all wishes very quickly. Also, I was answered questions, for example, how best to get from the airport to the hotel. I was given an address.
It was never a problem for Mahena to change something quickly or to book something in addition.
The contact was always very friendly and very fast (everything by mail or by phone). And what was really great were the travel documents, there was so much good info in it, even how much air you should leave out of the tires when you drive in the sand and how much you have to inflate the tires again. .hats off soas I have never seen.
I had first concerns when booking, because I have never had good experiences with German travel agencies. So I wanted to know it again and see there is yet :-)
Mr. Richter could easily train other travel agencies, which means Servcice and dealing with customers. :-)
So dear Mahena team thank you for everything and you are top!

Best regards from Switzerland
N.Hirt
Switzerland
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Customer review & rating for:
Namibia Selbstfahrerreisen
07/12/2021Nicole H.
5.00 out of 5
Excellent
Recommendation
Namibia. There is no better recommendation, because you are advised by operators who have grown up in the country, know the mentality and the customs. We met several travelers on the way whose preparation of travel documents or the equipment of the vehicle or the choice of accommodation would not have come close to the quality of the care of Mahena Safaris. They were just lucky. That's not to say that other lodges offer less quality, but when booking through Mahena Safaris, you can just count on it. And if there is a problem, just "call home" with the enclosed MTI Namibia phone card. And whoever is advised here, simply belongs to the family: Always Mahena Safaris again. L+D Hunters
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Customer review & rating for:
Namibia Selbstfahrerreisen
07/06/2021Lutz und D.
5.00 out of 5
Excellent
Recommendation
Very nice team. Everything always works well
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Customer review & rating for:
Namibia Selbstfahrerreisen
07/06/2021Birgit S.
34 Reviews from
3 other sources
4.61 out of 5
Excellent
5.00 out of 5
Excellent
1 review on golocal
 
07/14/2020
4.60 out of 5
Excellent
18 reviews on Facebook
 
11/18/2021
4.60 out of 5
Excellent
15 reviews on Google
 
11/28/2021
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* All reviews and experiences about Mahena Safaris are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/22/2015  |  Last update: 05/06/2022   |  Report profile

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