Matthias Klöpping

Onlineshop Onsec.de

Matthias Klöpping
228 Reviews i
published (99 %)
out of 229 reviews
Contact information
Goliath door phones at Onsec.co.uk, Goliath IP cameras, Ajax alarm systems, Balter EVO and ERA door phones and much more. At Onsec.co.uk we pay special attention to the extensive customer support as well as the pre-configuration of our Goliath...

Contact information

Matthias Klöpping
Onsec.de
Klaus-Groth-Weg 8
29229 Celle
Germany
Directions

Review from 01/28/2024  
4.00 out of 5
Good
Recommendation
Service on offer
Payment
Delivery
Information
Website
Top competencies

Customer loyalty

5.00 out of 5
5 Reviews

Savings

5.00 out of 5
4 Reviews

Reliability

5.00 out of 5
4 Reviews

70 Reviews on ProvenExpert.com

4.00 out of 5
Good
Recommendation
I was looking for a new video intercom system that supports both fingerprint and RFID. During my research, I came across onsec. The first consultation was very good and my decision was made in favor of Goliath and not Balter.
Delivery went smoothly. The system was also preset, i.e. the IP addresses of the monitors and the individual modules were preconfigured.
Installation with the instructions went smoothly. Then the commissioning with the software. In my opinion, it is not really user-friendly. There are many parameters to set, but there is no precise description of what each parameter does. For me, it's more of an expert system. In my case, the connection to the app didn't work or there were no messages in the app, e.g. when the doorbell rang. I think I then phoned Mr. Klöpping at least 5 times. Unfortunately without success. He couldn't help me. It was actually just desperate suggestions from him that were no longer logical. The solution was only found after consulting the factory. A software update was made which affected the integration of the app and had to be changed. I was a little surprised that the expert didn't know this.
But now the system is running. Although the software app is not really convincing. And the web interface is oldstyle, not very intuitive and the adjustable parameters are not really well explained.
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Customer review & rating for:
Matthias Klöpping
01/28/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I bought a Goliath door intercom system. The support after the purchase was very comprehensive. The system arrives preconfigured and quickly. At the same time, there is an email with extensive information on installation. This makes it very easy to understand and install the system.
In my case, one setting did not work immediately (user error!) The support team responded immediately to my emails. Mr. Klöpping always responded very competently and friendly to my request and solved my problem. Thank you very much!
A clear recommendation for OnSec.de
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Customer review & rating for:
Matthias Klöpping
01/17/2024Markus D.
5.00 out of 5
Excellent
Recommendation
I was looking for a door intercom system that offered a lot of features, during my research I came across the Balter EVO and finally the Onsec.de online store.
I asked for a consultation and I have to say that I was immediately impressed by the advice and ultimately also by the features of the product.
I ordered the Goliath 2-wire IP door intercom and it was dispatched very quickly after payment.
I unpacked the system and was very impressed with the quality.
The installation was very simple in my opinion, all questions that could not be answered in the operating instructions were answered by telephone and very professionally by Onsec.de.

The system runs very well.
My personal experience was very, very positive.
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Customer review & rating for:
Matthias Klöpping
12/19/2023Sergio R.
5.00 out of 5
Excellent
Recommendation
Everything perfect - fast delivery and very good feedback for questions
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Customer review & rating for:
Matthias Klöpping
11/21/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Great service and very good advice. 👍
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Customer review & rating for:
Matthias Klöpping
11/07/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Good price top product and professional and competent advice.
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Customer review & rating for:
Matthias Klöpping
09/25/2023Anonymously
4.57 out of 5
Excellent
Recommendation
Have only once personally spoken with the gentleman but it was very friendly, also questioning for problem solving so that it quickly gave an alternative.
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Customer review & rating for:
Matthias Klöpping
09/18/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Klöpping was very friendly and helpful. The order has worked smoothly. I would order from Mr. Klöpping (OnSec.de) again at any time!
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Customer review & rating for:
Matthias Klöpping
09/18/2023Viola K.
5.00 out of 5
Excellent
Recommendation
Alles super
Customer review & rating for:
Matthias Klöpping
07/21/2023I.
5.00 out of 5
Excellent
Recommendation
Simply a TOP address !!!
There is nothing more to say about it.

Franz Klur
IT Consulting
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Customer review & rating for:
Matthias Klöpping
05/11/2023Franz K.
5.00 out of 5
Excellent
Recommendation
Good advice. Top service
Keep up the good work
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Customer review & rating for:
Matthias Klöpping
04/03/2023Anonymously
5.00 out of 5
Excellent
Recommendation
The finger scanner is easy and uncomplicated to install. Fast delivery within a few days
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Customer review & rating for:
Matthias Klöpping
03/12/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Detailed, competent advice before and after purchase! Very fast delivery.
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Customer review & rating for:
Matthias Klöpping
01/20/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very competent contact
Detailed advice
Fast delivery and announced subsequent delivery
Again and again very gladly
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Customer review & rating for:
Matthias Klöpping
12/21/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Fast delivery, good customer service and a wide range of products.
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Customer review & rating for:
Matthias Klöpping
12/10/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very courteous advice to find out exactly what the customer really needs and also to cover exactly that.
Excellent!
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Customer review & rating for:
Matthias Klöpping
10/01/2022Claus Th. B.
5.00 out of 5
Excellent
Recommendation
Meanwhile, I have already ordered the third time and will certainly continue to order. Price performance really great! Fast delivery, really reliable!
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Customer review & rating for:
Matthias Klöpping
09/21/2022Matthias s.
5.00 out of 5
Excellent
Recommendation
Fast turnaround, nice size displays and quality cameras. I am happy with the products and all the options that are offered. I can only recommend it! Very competent advice.
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Customer review & rating for:
Matthias Klöpping
08/27/2022Jens T.
5.00 out of 5
Excellent
Recommendation
I have only positive experience so far.
I bought an IP door phone a few years ago and have currently upgraded it with IP cameras and a recorder.
The products are in very good quality and the support of onsec at request is very professional and requests are processed immediately.
Top company I can only recommend
Show original
Customer review & rating for:
Matthias Klöpping
08/17/2022Georg K.
4.80 out of 5
Excellent
Recommendation
Customer review & rating for:
Matthias Klöpping
07/15/2022S.
158 Reviews from
4 other sources
4.92 out of 5
Excellent
5.00 out of 5
Excellent
1 review on Shopauskunft.de
 
11/04/2019
5.00 out of 5
Excellent
1 review on Webwiki
 
11/04/2019
5.00 out of 5
Excellent
27 reviews on Facebook
 
11/06/2023
4.90 out of 5
Excellent
129 reviews on Google Maps
 
03/02/2024
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* All reviews and experiences about Matthias Klöpping are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/04/2019  |  Last update: 03/19/2024   |  Report profile

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