Max Exeler

Apple Support Hamburg Jokermax on-site Mac, iPhone, iPad

Max Exeler
5.00 out of 5
Excellent
10 Reviews
Contact information
For your problems with all devices around Mac and iPhone we are actively on your side.
From simple questions and support on the phone to on-site support, Jokermax helps you and solves problems efficiently and sustainably.

You can rely on it!

Contact information

Max Exeler
Jokermax Product Support
Stadtbahnstraße 79e
22393 Hamburg
Germany
Directions

Opening hours

Friday 09:00 am-06:00 pm
100% Recommended
5 stars 10
4 stars 0
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (5.00)
Cost-performance ratio
Excellent (4.90)

10 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Fascinating how Max Exeler dedicates himself to the problems with system and stays on it until everything is actually solved and thus gets everything out of an older Mac that is possible. Thanks a lot!
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Customer review & rating for:
Max Exeler
06/21/2020Barbara
5.00 out of 5
Excellent
Recommendation
Max is an absolute professional. He helped me out spontaneously and, as always, helpfully and was able to sort out all the technical problems despite poor forecasts and a lack of suggested solutions from Apple employees. His approach is structured, he explains the issues in an understandable way and is open to questions. I can warmly recommend him.
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Customer review & rating for:
Max Exeler
06/03/2020Marie Lily
5.00 out of 5
Excellent
Recommendation
After a display replacement on an IPhone at Applestore, we had "data salad" and among other things all WhatsApp communication was gone. Especially the second incident we had in January 2019 already once and there was no support and no competence in the Applestore to restore this.

Luckily we found Max Exeler and he visited us at home yesterday. After a short orientation and a few small attempts, Max Exeler managed to completely "revitalize" the IPhone and not only that, Max Exeler also managed to backup WhatsApp, and not only the data from January 2019, but also the whole legacy - so seen Max Exeler became the "IPhonegott" for us .... thank you for that, and only who knows about the special importance of the data and the contents of the IPhone for the user, can halfway estimate how valuable this help was.

In conclusion: whatsapp is not an Apple product, in retrospect I get the impression that the Applestore or the employees refuse to deal with this issue
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Customer review & rating for:
Max Exeler
11/21/2019Jörg Ka
5.00 out of 5
Excellent
Recommendation
... the situation: I ü60, the grandchildren still too small to solve software problems reproducible, my MacBookAir starts to spin, suspected viruses and I have no idea.! I was helped by Mr. Exeler very competently, quickly and with friendly patience and at an absolutely fair price. The Mac is running again and I will now also get used to a virus protection program :-).
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Customer review & rating for:
Max Exeler
10/17/2019Ernst-H. Rosengart
5.00 out of 5
Excellent
Recommendation
Have treated myself to an IPhnone for the first time. Then got trouble setting it up. I then asked JOKERMAX for help. Could not understand the owner Mr. Exeler m phone at first, until he told me that he has a language disability. He explained everything step by step and transferred my contacts from the old cell phone to the new one. Could thus the next day calmly go on vacation. Many thanks for that Max.
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Customer review & rating for:
Max Exeler
09/25/2019Klaus L.
5.00 out of 5
Excellent
Recommendation
What to do when new programs don't run on the old Mac? Contact Jokermax, upgrade to the new operating system and everything works fine in record time! I am extremely happy to have a competent support with Jokermax now - thank you, Max!
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Customer review & rating for:
Max Exeler
09/19/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Bought myself a MacBook. Needed help switching from PC to Mac. Brought over in the morning before work and picked up again in the evening. Really great! Thanks a lot!
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Customer review & rating for:
Max Exeler
09/05/2019Jenny
5.00 out of 5
Excellent
Recommendation
Within 24h a damage analysis of the old laptop and ordering and setting up a new Macbook - sensational!
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Customer review & rating for:
Max Exeler
09/04/2019W.
5.00 out of 5
Excellent
Recommendation
As an IT dyslexic, I depend on getting even the dumbest questions answered. It's all the nicer for me when even these questions are answered quickly and very courteously. I am still at the beginning of my Mac and iPhone career and will certainly come back to the support in the future.
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Customer review & rating for:
Max Exeler
09/04/2019Theo K.
5.00 out of 5
Excellent
Recommendation
Very competent and at the same time personal and trustworthy support. Helped me a lot - I would hire again at any time and I can recommend with conviction.
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Customer review & rating for:
Max Exeler
09/04/2019Ute E.
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All reviews and experiences about Max Exeler are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/03/2019  |  Last update: 09/12/2022   |  Report profile

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