Our trip to Lake Maggiore was perfect from start to finish after 5 days. It left us satisfied, with wonderful experiences, new impressions and lasting memories. However, this was only possible thanks to the once again perfect service provided by your employee "Adnan" , whom we would like to take this opportunity to thank once again. He knew how to convey the travel experience to our guests with his (wonderfully comfortable) bus, how to steer the vehicle with skill through even the narrowest passages, how to take traffic jams in his stride and how to plan ahead so that our appointments could be kept on time without getting into a stressful and hectic situation. A pleasant atmosphere made the trip so enjoyable. Adnan also made us feel that he enjoys his work, likes people and that their satisfaction is important to him with cool drinks, good advice and continued friendliness. Thank you for looking after us so attentively. The overall organization of your company in cooperation with the office staff, driver and the tour guide was also perfect. We were accompanied by "Karin" on site. She gave us amazing, excellent, interesting information, even in the heat, tirelessly, friendly and caring. We looked forward to seeing her every day. The sociability of the group was not neglected, she recommended the best places for the short breaks, which we all took together and not individually. The group also grew together and we got to know each other. New friendships developed. Many thanks to the Merz company, Adnan and Karin. We would recommend you to others and will be happy to book with Merz again. We are happy to provide photos. Cordially your guests Ingeborg Sachs and Brunhilde Ebner.
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Translation
Thank you very much for your lovely review. It's great that you were satisfied and that you enjoyed the trip. See you next time.