MERZ Reisen GmbH

Bus trips Club travel Bus tour operator Regular services

Contact information
We have been offering coach tours to tourist highlights throughout Europe for 95 years. We operate all multi-day trips in classified 5-star SETRA Comfort and Top Class coaches. Our coach tours focus on real experiences with all the senses, in the company of like-minded people. Unforgettable experiences await you!

Contact information

MERZ Reisen GmbH
Birgittenweg 6
92348 Berg bei Neumarkt in der Oberpfalz
Germany

Contact person
Merz Reisen GmbH

Review from 06/09/2024  
4.80 out of 5
Excellent
Recommendation
Quality
Value
Services
Performance
Consulting
Top competencies

Customer loyalty

4.93 out of 5
110 Reviews

Customer satisfaction

4.86 out of 5
108 Reviews

Professionalism

4.87 out of 5
104 Reviews

3,487 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
Recommendation
A very well organized trip with pleasant scheduling. First-class driver, tour guide who knows the country, excellent hotel (service and food top), feel-good atmosphere
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Customer review & rating for:
Ihre MERZ-Reise nach Slowenien vom 29.05.- 02.06.2024
06/09/2024Wolf-Dietrich Presuhn
MERZ Reisen GmbH Comment from MERZ Reisen GmbH:
Thank you very much, Mr. Presuhn! See you next time.
5.00 out of 5
Excellent
Recommendation
Special praise to your driver Mr. Ernst.
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Customer review & rating for:
Ihre MERZ-Reise nach Slowenien vom 29.05.- 02.06.2024
06/05/2024Angelika Fritsch
5.00 out of 5
Excellent
Recommendation
As long-standing regular customers (also with experience with other providers), our expectations were once again fully met. We enjoyed the trip and are already looking forward to the next trip.
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Customer review & rating for:
Ihre MERZ-Reise nach Slowenien vom 29.05.- 02.06.2024
06/03/2024Maria und Werner Gründel
MERZ Reisen GmbH Comment from MERZ Reisen GmbH:
Dear Gründel family,
Thank you very much! It's great that you were satisfied and that you had a wonderful trip. We are already looking forward to the next time! Best regards from Gnadenberg from the MERZ travel team
5.00 out of 5
Excellent
Recommendation
Comfort and convenience of the Top class bus.
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Customer review & rating for:
Ihre MERZ-Reise nach Dalmatien vom 18.05.- 25.05.2024
05/30/2024Anonymously
4.69 out of 5
Excellent
Recommendation
When we found out that Mr. Lang was our bus driver again, we knew that everything would be to our satisfaction with the tour guide and so it was. As we are older and can only walk shorter distances, Juba told us, without us having to ask, how long we were walking, how good or bad the path was, etc., so that we could decide whether we wanted to go. The 5 star hotel was great as it was only 1/3 full. The buffet offer was incomparable. It was definitely an experience we would not want to miss. Heartfelt thanks. Thanks to everyone.
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Customer review & rating for:
Ihre MERZ-Reise nach Dalmatien vom 18.05.- 25.05.2024
05/30/2024Gerlinde Lunz
MERZ Reisen GmbH Comment from MERZ Reisen GmbH:
Dear Ms. Lunz,

Thank you very much for your great review! We are very pleased that you had a wonderful trip.

Best regards from Gnadenberg.
4.00 out of 5
Good
Recommendation
Tour guide Luba on site was very good and also very nice.
The excursion to Mostar should possibly be replaced, as the long journey and waiting time at the border is disproportionate to the sightseeing (with crowds of people on site).
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Customer review & rating for:
Ihrer MERZ - Reise
05/28/2024Ursula Melde
5.00 out of 5
Excellent
Recommendation
Croatia: Very good hotel in Makarska, incredibly varied selection at breakfast and dinner, well-kept outdoor facilities, friendly staff. Varied excursions. Even if Dubrovnik and Mostar are very crowded, you can find a quiet restaurant. Competent, friendly guide and driver.
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Customer review & rating for:
Ihre MERZ-Reise nach Dalmatien vom 18.05.- 25.05.2024
05/28/2024Anonymously
MERZ Reisen GmbH Comment from MERZ Reisen GmbH:
Super! So glad you enjoyed your stay. Thank you for the great review.
5.00 out of 5
Excellent
Recommendation
We were more than satisfied with the overall package. The days flew by and the excursion destinations were sensational and superbly chosen. You can't do better than that. One small fly in the ointment was the tour guide, who could have been more motivated. But overall, the trip was excellently organized, with a first-class coach driver, Mr. Holger Härtling, who not only took care of the driving, but also took care of all the little problems and always had good and satisfactory solutions ready.
The hotels were very well chosen, the food was sensational and the staff very friendly.
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Customer review & rating for:
Ihrer MERZ - Reise
05/21/2024Walter K. Zimmermann
4.40 out of 5
Good
Recommendation
We can definitely recommend Merz Reisen, especially the 5 star bus with Mr. Holger, unfortunately the local tour guide was not very satisfactory,
Hotel in Sorrento excellent
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Customer review & rating for:
Ihre MERZ-Reise nach Sorrent vom 10.05.- 17.05.2024
05/21/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Alexander Lang was great again. We always enjoy driving with him. He is an excellent driver and a friendly companion.
The tour guide on site was very good, especially Pietro was an experience.
We felt very, very comfortable in the well-kept hotel. Great comfort and extremely nice, friendly service.
The location of the hotel is of course just great; you are right in the center of Udine.
The only reason for criticism is that some of the 18 travelers were senior citizens with walking difficulties. One lady was even dependent on a walking frame. This participant slowed down our "walking speed" considerably. The trip was actually not particularly suitable for people with walking difficulties.
Of course, we were aware that the trip would probably not have been possible without these people. A prior inquiry about the "walking ability" of the participants would not have gone amiss.
Otherwise, it was a great trip that we really enjoyed.
Kind regards from
Alfred and Gabriele Achatz
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Customer review & rating for:
Ihrer MERZ - Reise
05/20/2024Alfred u. Gabriele Achatz
5.00 out of 5
Excellent
Recommendation
The local tour guide conveyed her knowledge competently and clearly, and the cooperation between the bus driver and tour guide was excellent. The stay at the hotel was very pleasant and the evening meal was always very good.
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Customer review & rating for:
Ihre MERZ-Reise nach Sardinien vom 04.05.- 12.05.2024
05/18/2024Renate Dietz
5.00 out of 5
Excellent
Recommendation
The entire itinerary was absolutely punctual and reliable. Our bus driver, Mr. Gerhard Ernst, delighted us with his humorous manner, was always approachable, had excellent local knowledge and a wealth of experience for the destination of southern Sardinia, was reliable and impressed us with his level-headed and absolutely safe driving style. Our tour guide, Mrs. Miriam ..., had immense knowledge and always deepened her explanations with her great personal background of experience. The Falkensteiner Resort impressed us on all levels.
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Customer review & rating for:
Ihre MERZ-Reise nach Sardinien vom 04.05.- 12.05.2024
05/16/2024Irene und Hans
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Ihre MERZ-Reise nach Udine vom 08.05.- 15.05.2024
05/16/2024Jürgen Bäppler
5.00 out of 5
Excellent
Recommendation
The whole trip was very good. Everything went very well. The hotel, location, rooms and staff were very good. Can only recommend. Driver and guide very good.
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Customer review & rating for:
Ihre MERZ-Reise nach Udine vom 08.05.- 15.05.2024
05/16/2024Bieritz, Niewerth
4.80 out of 5
Excellent
Recommendation
The bus and our driver, Mr. Alexander Lang, were excellent. We also found it very good that he inquired in the evening about any things that were not so o.k. and then, for example on the first evening, made improvements. He was always approachable, the local tour guide was also great (Mrs. Susanne Meyer), that the weather did not cooperate so.....schade, but on theLago in the rain, something different. an all-round nice trip and a good group of passengers.
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Customer review & rating for:
Ihre MERZ-Reise an den Lago Maggiore: "Seensucht" nach Wärme, Blütenduft und Dolce Vita vom 30.04.- 05.05.2024
05/14/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Pleasant atmosphere, comfortable traveling, great hotels!
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Customer review & rating for:
Ihre MERZ-Reise an den Lago Maggiore: "Seensucht" nach Wärme, Blütenduft und Dolce Vita vom 30.04.- 05.05.2024
05/09/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Very good driver. Competent tour guide on site.
2 + 1 bus very comfortable. The only downside, the single room surcharges are very high.
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Customer review & rating for:
Ihre MERZ-Reise an den Lago Maggiore: "Seensucht" nach Wärme, Blütenduft und Dolce Vita vom 30.04.- 05.05.2024
05/08/2024Babucke Ursula
4.60 out of 5
Excellent
Recommendation
A beautiful trip with good weather, also due to our own preparation. Rotterdam and the great architecture!
Bus driver Holger: great as always, even in traffic jams he remains very calm, friendly, takes care, runs for the guests etc
Hotel below average: location, cleanliness, service, dinner (1x)
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Customer review & rating for:
Ihre MERZ-Reise nach Holland vom 01.05.- 05.05.2024
05/08/2024Anonymously
4.00 out of 5
Good
Recommendation
Once again, it was a trip where everything was perfect. I already know the comfortable bus, the driver
driver, Mr. Ernst, friendly and helpful, family-run hotel, meals and rooms OK,
friendly staff.
The journeys to the program points were sometimes a bit long, perhaps a more central location can be
perhaps a more centrally located hotel can be found with new planning, even if it costs a euro more.
In my opinion, the program can be retained.
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Customer review & rating for:
Ihre MERZ-Reise in den Schwarzwald vom 26.04.- 30.04.2024
05/05/2024Alfred Weigl, Parsberg
MERZ Reisen GmbH Comment from MERZ Reisen GmbH:
Hello Mr. Weigl,
thank you for the review and for your detailed information. We are always happy to receive tips directly from the trip.

Best regards from Gnadenberg.
4.75 out of 5
Excellent
Recommendation
We really like the friendliness of our bus driver and guide Mr. Lang and his expertise.
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Customer review & rating for:
Ihrer MERZ - Reise
05/03/2024Hermine Rupp
44 Reviews from
1 other source
3.90 out of 5
Good
3.90 out of 5
Good
44 reviews on Google Maps
 
06/15/2024
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* All reviews and experiences about MERZ Reisen GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/23/2023  |  Last update: 06/16/2024   |  Report profile

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