All (9) flights on time. In a faux pas of the agency ?!?) in Buenos Aires (neither pickup nor hotel were booked, which was already very inconvenient when arriving at BA airport at 21:30), but quick help also by Bearbeiterin ( Fr. Woege) from Berlin.
Unfortunately, in the first three transfers neither car type, nor car number, nor driver name was correct. Also, all three vehicles were too small for two (!!) suitcases! For it one was flattered in each case by the hanging down rubber door seals "umschmeichelt".
Oh well.
Overall, however, a great experience, which also had its price. Therefore, at the price-performance ratio only an average rating.
Fortunately, the trails at the Iguazu waterfalls had all been reopened three (!!!) days before.
A reference to the conditions on the Easter Islands would have been desirable. Park entrance per person 80 €, which was (probably) appropriate. However, one came without "guide" nowhere inside. So park entrance fee without the right to enter!!!
Only with a "guide" for another 80 € per day one could use his ticket!
The rental of a car could have been saved, with appropriate information in advance!
MfG
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Translation
thank you very much for your evaluation! This is very valuable to us, as it is the only way we can improve our service. I will forward your feedback internally to the responsible colleague.
I am also very sorry that we could not meet your expectations.
Thank you for taking the time to rate us.
Kind regards
Stefan Finke