Meso Reisen

Tour operator / travel agency

Meso Reisen
CUSTOMERS' CHOICE 2023
4.76 out of 5
Excellent
274 Reviews
Contact information
As a specialist for long-distance travel, we put together individual trips to the USA, Canada, Central & South America, Asia, Australia & New Zealand, Africa or the South Seas. Through years of constant cooperation with local partner agencies, as...

Contact information

Meso Reisen
Otto-Suhr-Allee 59
10585 Berlin
Germany
Directions

Opening hours

Thursday 10:00 am-06:00 pm

Websites

Social Media

97% Recommended
Excellent (4.73)
Cost-performance ratio
Excellent (4.59)
Top competencies

Customer focus

4.87 out of 5
94 Reviews

Customer satisfaction

4.81 out of 5
95 Reviews

Professionalism

4.86 out of 5
92 Reviews

274 Reviews on ProvenExpert.com

4.76 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I have planned with MESO travel my small but fine world trip ..In 2 months around the world..The team was unique, especially Mrs. Wöge (who has looked after me) was very helpful in everything.... Again and again she has met my wishes & has stood with her in many things with advice and action to the side. It has made my planning immensely easier. Since it will not be my last trip, I have now found the travel agency of my confidence. Even though it is not in my city, communicating was hassle-free and fast ... I can only say thank you....
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Customer review & rating for:
Meso Reisen Berlin
09/13/2023C.
5.00 out of 5
Excellent
Recommendation
4 weeks self-drive tour through Namibia are behind us. Thanks to the perfect advice and good recommendation regarding the accommodations, it was an all-around successful trip. Also the support on site worked very well. We were able to see everything we wanted to see and we will never forget the numerous game drives. Thank you!
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Customer review & rating for:
Meso Reisen Berlin
08/30/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Everything was fabulously organized to the last detail. Our trip to Vancouver and Vancouver Island will be unforgettable and the places we stayed and all the means we used, car, ferries etc. were of the highest quality! Thank you!!!!!
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Customer review & rating for:
Meso Reisen Berlin
08/17/2023C.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent. Price / performance very good
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Customer review & rating for:
Meso Reisen Berlin
08/07/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very comprehensive and good personal advice.
Reliable and competent!
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Customer review & rating for:
Meso Reisen Berlin
07/15/2023Sonja B.
5.00 out of 5
Excellent
Recommendation
We did a tour of Hawaii and then along the west coast of the USA and are completely satisfied. The flights were very well coordinated, the hotels without exception both from the location and the equipment always really good. Especially good was the advice about the travel agency Dresden. Our contact person Mrs. N. (I don't know if it is allowed to write names) always answered our questions and wishes and gave us valuable tips. We can recommend the travel agency without reservation
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Customer review & rating for:
Meso Reisen Berlin
05/18/2023Michael F.
4.40 out of 5
Good
Recommendation
Very good tour guide
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Customer review & rating for:
Meso Reisen Berlin
04/26/2023Uwe L.
5.00 out of 5
Excellent
Recommendation
Very satisfied. The planning has been in accordance with the wishes. Selection of hotels and rental car were good according to the ideas.
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Customer review & rating for:
Meso Reisen Berlin
04/24/2023Anonymously
4.00 out of 5
Good
Recommendation
All (9) flights on time. In a faux pas of the agency ?!?) in Buenos Aires (neither pickup nor hotel were booked, which was already very inconvenient when arriving at BA airport at 21:30), but quick help also by Bearbeiterin ( Fr. Woege) from Berlin.
Unfortunately, in the first three transfers neither car type, nor car number, nor driver name was correct. Also, all three vehicles were too small for two (!!) suitcases! For it one was flattered in each case by the hanging down rubber door seals "umschmeichelt".
Oh well.
Overall, however, a great experience, which also had its price. Therefore, at the price-performance ratio only an average rating.
Fortunately, the trails at the Iguazu waterfalls had all been reopened three (!!!) days before.
A reference to the conditions on the Easter Islands would have been desirable. Park entrance per person 80 €, which was (probably) appropriate. However, one came without "guide" nowhere inside. So park entrance fee without the right to enter!!!
Only with a "guide" for another 80 € per day one could use his ticket!
The rental of a car could have been saved, with appropriate information in advance!
MfG
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Customer review & rating for:
Meso Reisen Berlin
03/31/2023Guido S. (.
5.00 out of 5
Excellent
Recommendation
Meso Reisen is indispensable for our vacations. The advice and service are first class. Especially for individual trips Meso Reisen is the No.1 for us. We can highly recommend this travel agency.
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Customer review & rating for:
Meso Reisen Berlin
02/17/2023M.und S. G.
5.00 out of 5
Excellent
Recommendation
The professional advice from your employees were very good
The travel company is not responsible for cancellations of flights and delays. Never again via London to the USA, the organization in London was amateurish

I have booked through a travel company, consequently I legally assumed that, for example, all travel reimbursement claims are also claimed by the travel company.
Here one could improve, particularly since in the publications of British Airways exactly this is pointed out - travel companies are responsible.
I received help with my refund claims.
Whether I will be reimbursed for my verifiable reimbursement costs with AA and British Airways is still pending.
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Customer review & rating for:
Meso Reisen Berlin
01/23/2023H.-Rüdiger K.
5.00 out of 5
Excellent
Recommendation
The trip to Nova Scotia, Newfoundland and Labrador was a fantastic experience for us. We could not be more pleased with the service we received from Meso Reisen. The selection of itinerary, hotels and highlights, schedule and accommodating our individual requests showed the invaluable knowledge of the staff. We particularly enjoyed two hotels; Northern Light Inn in L'Anse au Clair and Alt Hotel in St. John's.
However, we have a few comments to make. General: For travel outside the EU we can recommend a local time limited phone card. It doesn't cost much and allows internet access. Specific to our trip: (1) The provider (Jonview Canada Inc.) of a highlight of the trip (boat tour in Western Brook Pond in Gros Morne National Park) gave a very old and wrong address to the meeting point (26 km from the correct meeting point). We almost missed the boat tour. (2) The hotel in Ingonish, Nova Scotia (Knotty Pine Cottages) was very poor (unsanitary, cold). (3) On the return trip, we had problems printing the tickets (online system of the airline and German Rail).
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Customer review & rating for:
Meso Reisen Berlin
10/19/2022Anonymously
4.93 out of 5
Excellent
Recommendation
With the advice of Ms. Nguyen
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Customer review & rating for:
Meso Reisen Berlin
10/18/2022Dietmar M.
4.04 out of 5
Good
Recommendation
Flight was pleasant without intermediate landing,The Austrian tour guide was well prepared ,very attentive and very competent in the introduction to the country and its people,the 3 star hotel was first class in all respects and the English bus driver was a pearl. I would have liked to see a note about the location of the hotels and the offer of a week of free time. The trip is highly recommended
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Customer review & rating for:
Meso Reisen Berlin
10/15/2022Klaus R.
4.40 out of 5
Good
Recommendation
Especially the selection of flights and the organization of the rental car were perfect. Also, we could easily take over the parts we wanted to organize ourselves without any criticism from the REisebüro because of that. We thank you very much !
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Customer review & rating for:
Meso Reisen Berlin
10/14/2022M.
5.00 out of 5
Excellent
Recommendation
SERIOUS, reliable, very motivated, inspiring, sustainable support - would recommend meso-reisen anytime to less travel experienced and older people, thank you!
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Customer review & rating for:
Meso Reisen Berlin
10/05/2022S.
4.80 out of 5
Excellent
Recommendation
Meso always finds the best flight to the USA for us.
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Customer review & rating for:
Meso Reisen Berlin
09/22/2022W.
4.80 out of 5
Excellent
Recommendation
We were several times in your beautiful cottage in Karpacz.it was always a lasting experience for the whole family. Thank you for the wonderful days we had there. A special thanks to Dr.Finke
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Customer review & rating for:
Meso Reisen Berlin
09/14/2022Rost D.
5.00 out of 5
Excellent
Recommendation
For customized travel, there is nothing better. After making an appointment, the consultants really take their time to put together the best package for you. Even if you book individual hotels with another provider, no one is offended.
So far, I've always been able to find incredibly cheap flights, which is something I can't do on the Internet, especially with open jaw flights. For me, there is only MESO Travel
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Customer review & rating for:
Meso Reisen Berlin
09/10/2022Stephan H. P.
1.00 out of 5
Poor
Unfortunately, there was hardly any sound, good advice, so we always had to do our own research. Also the selection of individual travel content unfortunately did not correspond to what we wanted. We were accommodated in a tourist location, although we had clearly expressed the desire not to have any tourist hotspots. Transfers and tour guides were good, which is rather due to the local agencies in Brazil. At the price, we would have expected much more in terms of advice. We also had to ask again and again when and how to proceed in the process of compiling and booking the trip.
I would therefore no longer turn to Meso travel, Berlin location in Charlottenburg. Since you can also just do it alone.
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Customer review & rating for:
Meso Reisen Berlin
09/10/2022Anne S.
Meso Reisen Comment from Meso Reisen:
Hello Mrs. Schmidt,

thank you very much for your evaluation! This is very valuable to us, as it is the only way we can improve our service. I will forward your feedback internally to the responsible colleague.

I am also very sorry that we could not meet your expectations.

Thank you for taking the time to rate us.

Kind regards

Stefan Finke
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All reviews and experiences about Meso Reisen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/31/2017  |  Last update: 09/18/2023   |  Report profile

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