MINEKO GmbH

We check your service charge statement.

MINEKO GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.81 out of 5
Excellent
641 Reviews
Contact information
We check your service charge statement. Our team of experts has audited over 112,000 utility bills and found savings in 90% of all cases. Through our audit, our customers save an average of € 317.

Upload your documents conveniently online and receive your audit result in just a few days.

Contact information

MINEKO GmbH
Schönhauser Allee 83
10439 Berlin
Germany
Directions

99% Recommended
5 stars 545
4 stars 87
2 stars 0
1 star 3
Excellent (4.82)
Cost-performance ratio
Excellent (4.78)
Top competencies

Customer loyalty

4.83 out of 5
104 Reviews

Professionalism

4.83 out of 5
103 Reviews

Customer satisfaction

4.78 out of 5
101 Reviews

641 Reviews on ProvenExpert.com

4.81 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very fast processing, clear presentation of the solution with competent information. Always happy to return and to recommend.
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Customer review & rating for:
MINEKO
02/23/2024H.
MINEKO GmbH Comment from MINEKO GmbH:
Thank you very much for your rating and the nice feedback! We are pleased that we were able to meet your expectations and hope that you continue to be satisfied with our services.

Best regards
Your Mineko team
5.00 out of 5
Excellent
Recommendation
Competent and fast, many thanks for your quick help
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Customer review & rating for:
MINEKO
02/16/2024Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Thank you for choosing us as your service provider and for taking the time to leave such kind words!

Best regards
Your Mineko team
5.00 out of 5
Excellent
Recommendation
Fast, correct and uncomplicated!!!
You should advertise your very good service more to the man or woman.
woman.
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Customer review & rating for:
MINEKO
02/15/2024Michel W.
MINEKO GmbH Comment from MINEKO GmbH:
Thank you Mr. Weißwange for your review! We appreciate your feedback and are pleased that you were satisfied with our product and service.

Best regards
Your Mineko team
5.00 out of 5
Excellent
Recommendation
Very good support. Good information.
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Customer review & rating for:
MINEKO
02/09/2024Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Thank you Mrs. Ziller for your review! We appreciate your feedback and are pleased that you were satisfied with our product and service.

Best regards
Your Mineko team
5.00 out of 5
Excellent
Recommendation
Very friendly and fast processing.
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Customer review & rating for:
MINEKO
02/04/2024Kathrin V.
MINEKO GmbH Comment from MINEKO GmbH:
Thank you Ms. Volland for your review! We appreciate your feedback and are pleased that you were satisfied with our product and service.

Best regards
Your Mineko team
4.67 out of 5
Excellent
Recommendation
I was served as quickly as possible and the points that seemed strange to me personally were noted.
Thank you
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Customer review & rating for:
MINEKO
02/03/2024Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Thank you for taking the time to leave us a review. We are pleased that we were able to satisfy you.

Best regards
Your Mineko team
5.00 out of 5
Excellent
Recommendation
A very good and detailed evaluation of the service charge statement! Highly recommended.
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Customer review & rating for:
MINEKO
01/31/2024Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Thank you very much for your rating and the nice feedback! We are pleased that we were able to meet your expectations and hope that you continue to be satisfied with our services.

Best regards
Your Mineko team
5.00 out of 5
Excellent
Recommendation
First time using Mineko and completely satisfied.
Customer service and a quick response to the request
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Customer review & rating for:
MINEKO
01/25/2024Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Thank you for your positive review. We look forward to supporting you in the years to come.

Best regards
Your Mineko team
4.67 out of 5
Excellent
Recommendation
Everything was processed quickly.
Also satisfied with the result.
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Customer review & rating for:
MINEKO
01/18/2024Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Thank you for placing your trust in us and sharing your positive experience! We are grateful to have you as a satisfied customer.

Best regards
Your Mineko team
4.67 out of 5
Excellent
Recommendation
With the fast processing time. A detailed statement of account was provided
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Customer review & rating for:
MINEKO
01/13/2024Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Thank you very much for your rating and the nice feedback! We are pleased that we were able to meet your expectations and hope that you continue to be satisfied with our services.

Best regards
Your Mineko team
3.00 out of 5
Average
Recommendation
Hello Mineko Team
I am currently unable to submit a positive review.
Reason: Since there is no elevator or elevator for the tenants (13 families in the staircase of Hans-Holbein-Str. 4 D, 67227 Frankenthal), I do not have to pay for electricity or for the maintenance of an elevator. Please check the decision Z4V-5H5 again.
Yours sincerely, R.Windisch
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Customer review & rating for:
MINEKO
01/08/2024Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Dear Mr. Windisch,

Thank you for your review and for sharing your concerns regarding the current situation of your service charge statement. We understand that it is important to you that all items in your statement are correct and justified.

Your reference to the fact that there is no elevator in your staircase and that you should therefore not bear any costs for electricity or maintenance of an elevator is an important point. We take your request for a re-examination of the Z4V-5H5 decision very seriously and will investigate this aspect in more detail.

We plan to clarify the matter in detail during today's telephone appointment. Our aim is to provide you with a clear and satisfactory explanation and to ensure that your service charge statement is correct and fair.

Thank you for your feedback and your trust in our service. Please do not hesitate to let us know any questions or concerns you may have during the call so that we can help you in the best possible way.

Yours sincerely

Your Mineko team
5.00 out of 5
Excellent
Recommendation
Unfortunately I have everything... except time, not even for reviews - but here it has to be.
In a nutshell - top service, an extra star for very super-fast processing with result (within 7 days), easy to explain even for laymen, price performance surprised me positively - conclusion: definitely try it out :-)
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Customer review & rating for:
MINEKO
01/06/2024Frank J.
MINEKO GmbH Comment from MINEKO GmbH:
Thank you Mr. Janzen for choosing us as your service provider and for taking the time to leave such kind words!

Best regards

Your Mineko team
5.00 out of 5
Excellent
Recommendation
Good and fast result
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Customer review & rating for:
MINEKO
01/05/2024Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Thank you for taking the time to leave us a review. We are pleased that we were able to satisfy you and hope that you will continue to place your trust in us.

Best regards

Your Mineko team
5.00 out of 5
Excellent
Recommendation
Absolutely competent advice & I would recommend to anyone ....
Customer service acts promptly and you receive all the necessary information.
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Customer review & rating for:
MINEKO
01/03/2024Corinna S.
MINEKO GmbH Comment from MINEKO GmbH:
Thank you Ms. Schott for placing your trust in us and sharing your positive experience! We are grateful to have you as a satisfied customer.

Best regards

Your Mineko team
5.00 out of 5
Excellent
Recommendation
Super fast control of my utility bill, thank you very much everything went smoothly . I would recommend it immediately Thank you
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Customer review & rating for:
MINEKO
12/21/2023Anonymously
4.82 out of 5
Excellent
Recommendation
Overall very quick processing, which I liked very much. Unfortunately, the square meterage incorrectly calculated by the landlord was not taken into account in the review. Otherwise very satisfied. I would recommend Mineke to others.
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Customer review & rating for:
MINEKO
12/18/2023Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Thank you very much for your positive review and for recommending our service. We are very pleased to hear that you were satisfied with the fast processing of your request.

Regarding your comment about the square meterage not being taken into account: We apologize if this aspect was overlooked in our review. Correctly accounting for living space is critical to accurate service charge billing and we take your feedback very seriously. We will review this matter internally and ensure that such details are checked more carefully in the future.

If you would like us to review your statement again, taking into account the correct number of square meters, we will be happy to assist you. Please do not hesitate to contact us in this regard.

Thank you again for your trust in Mineko and your constructive feedback. We look forward to continuing to support you with our services in the future.

Best regards

Your Mineko team
5.00 out of 5
Excellent
Recommendation
I was impressed by the very friendly approach.
The result was very clearly formulated.
I can only recommend you to others.
Thank you very much!
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Customer review & rating for:
MINEKO
12/18/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Dear Sir or Madam
I would like to thank you very much for the careful audit of our service charge statement. Your professional and thorough work has helped to bring clarity and transparency to our financial obligations. The detailed analysis you performed not only helped us to identify potential discrepancies, but also provided valuable insights for future billing periods. We were impressed by your reliability and efficiency, and we are grateful for the clear explanations of the results of your audit. Such professional cooperation makes it easier for us to ensure correct and fair accounting.
We look forward to continuing our successful cooperation and will be happy to help you with any future concerns.
Thank you once again for your excellent support.
With kind regards
MB
Show original
Customer review & rating for:
MINEKO
12/08/2023Anonymously
5.00 out of 5
Excellent
Recommendation
MINEKO helped me quickly and very well with checking the service charge statement. Even the evaluation was handled comprehensibly and professionally and a letter to the landlord was prepared. This saved me a lot of time and I was able to reply to the landlord very quickly. I would like to thank the staff for their excellent work. I can recommend MINEKO to others.
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Customer review & rating for:
MINEKO
11/30/2023ILONA K.
MINEKO GmbH Comment from MINEKO GmbH:
Thank you very much for your review and the kind feedback! We are very pleased that you are satisfied with our service and hope that we can continue to support you in the future by checking your billing.

Best regards

Your Mineko team
5.00 out of 5
Excellent
Recommendation
The test went quite quickly
Many thanks
Show original
Customer review & rating for:
MINEKO
11/18/2023Anonymously
MINEKO GmbH Comment from MINEKO GmbH:
Thank you very much for your extremely positive review!

Best regards

Your Mineko team
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All reviews and experiences about MINEKO GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/22/2018  |  Last update: 02/23/2024   |  Report profile

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