Moosservice24

Roof cleaning, solar system cleaning, PV cleaning, photovoltaic cleaning, facade

Moosservice24
51 Reviews i
published (74%)
out of 69 reviews
Contact information
Sustainable gentle, biological roof cleaning without high pressure cleaner. We treat your roof in a natural way. We don't give moss, algae and growth a chance!
You too can benefit from our professional cleaning fleet, which uses our self-developed...

Contact information

Moosservice24
Brühlstraße 3
79331 Teningen
Germany
Directions

Images & Videos

Opening hours

Saturday CLOSED
Review from 09/08/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Realization
Top competencies

Professional demeanor

4.45 out of 5
11 Reviews

Cost adherence

4.75 out of 5
8 Reviews

Appreciation

4.30 out of 5
10 Reviews

50 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
This is a preliminary assessment. In particular, I can not yet say anything about the success of the measure, because he went 3 rainstorms over the roof. I think that the final result can be seen only. after 2 to 3 months. So far I am satisfied.
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Customer review & rating for:
Professionalität und Freundlichkeit der Saubermacher-Flotte | Moosservice24-Team
09/08/2022Bernd M.
Moosservice24 Comment from Moosservice24:
We will address your praise to your cleaner immediately.

You can share your experiences with the efficiency and sustainability of our cleaning and care products with which your Saubermacher has treated your property in a survey of your own in a few months.

We are happy if you are happy with our service & products.
5.00 out of 5
Excellent
Recommendation
Competent handling.
Show original
Customer review & rating for:
Professionalität und Freundlichkeit der Saubermacher-Flotte | Moosservice24-Team
09/06/2022Anonymously
Moosservice24 Comment from Moosservice24:
We simply forward your 5 stars to all our cleaners, since we can't assign your anonymous assessment, of course.
No problem at all, I'm sure everyone in the fleet is happy about it :)
3.00 out of 5
Average
Recommendation
I initially found the fast response time positive. However, despite an agreement to the contrary, I was constantly followed up by phone. That was a bit intrusive and left me in a negative mood.
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Customer review & rating for:
Beratung und Angebot | Moosservice24-Team
08/31/2022Anonymously
Moosservice24 Comment from Moosservice24:
Thank you very much for your input. We will take it to heart and of course incorporate it into our service team.
Nevertheless, we find it a pity that we could not convince you of our resource-saving approach for your property.

With best regards

Your Moosservice24 Team
5.00 out of 5
Excellent
Recommendation
Processing and execution super. I still have to wait for the result.
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Customer review & rating for:
Professionalität und Freundlichkeit der Saubermacher-Flotte | Moosservice24-Team
08/29/2022O.
Moosservice24 Comment from Moosservice24:
Thank you very much - we will pass on the flowers immediately. That is guaranteed to please our cleaners.
5.00 out of 5
Excellent
Recommendation
Mr. Salem Karlos has carried out the cleaning with high quality, attentiveness with our object and an excellent explanation. The extreme difference from the first cleaning process, by an employee of yours not known by name, was very positive. Thank you for your kindness and professionalism.
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Customer review & rating for:
Professionalität und Freundlichkeit der Saubermacher-Flotte | Moosservice24-Team
08/29/2022O.
Moosservice24 Comment from Moosservice24:
Dear Ms Offergeld,

Thank you very much on behalf of Mr. Salem. We will forward your message to him, which I am sure he will be very happy about.

With clean greetings

Your Moosservice24 Team
5.00 out of 5
Excellent
Recommendation
Competent,deliver what promised,very nice u.friendly.
Show original
Customer review & rating for:
Professionalität und Freundlichkeit der Saubermacher-Flotte | Moosservice24-Team
08/19/2022N.
Moosservice24 Comment from Moosservice24:
We have directed your praise. You have made our cleaners and all of us happy, thank you very much.
4.00 out of 5
Good
Recommendation
Very friendly conversation
Fast processing
Show original
Customer review & rating for:
Beratung und Angebot | Moosservice24-Team
08/16/2022S.
Moosservice24 Comment from Moosservice24:
Thank you for your message - this is exactly how we want to deliver.

Clean greetings

Your Moosservice24 team
4.83 out of 5
Excellent
Recommendation
The two gentlemen recognized the specifics of the actual condition of the construction site and provided targeted and competent advice.
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Customer review & rating for:
Beratung und Angebot | Moosservice24-Team
08/02/2022K.
Moosservice24 Comment from Moosservice24:
This pleases our two gentlemen and they thank you very much for the flowers.
5.00 out of 5
Excellent
Recommendation
Recommendation subject to the execution of the work, which is still pending.
Show original
Customer review & rating for:
Beratung und Angebot | Moosservice24-Team
07/27/2022P.
Moosservice24 Comment from Moosservice24:
Dear Mr. Pagel,

thank you very much for your recommendation. For your assessment of our Saubermacher fleet, you will be sent a separate request as soon as your agreed cleaning has been completed.

Our third and last question will reach you after a few months regarding the effect of our cleaning product. We are already very curious.

Clean greetings
Your Moosservice24 team
5.00 out of 5
Excellent
Recommendation
Was really pleased to have a conversation in English.
Customer review & rating for:
Beratung und Angebot | Moosservice24-Team
07/26/2022A.
Moosservice24 Comment from Moosservice24:
Dear AS,

we hope it wasn't just the fact that we could serve you in English.

But we believe that you also got to know everything important and we are excited to see your roof.

Tidy greetings

Your Moosservice24 Team
3.67 out of 5
Good
Recommendation
Quick response to my inquiry and sending a quote. Quick response to follow-up questions.
Show original
Customer review & rating for:
Beratung und Angebot | Moosservice24-Team
07/26/2022Anonymously
Moosservice24 Comment from Moosservice24:
Thank you for your message - this is exactly what we want to deliver.

Clean greetings

Your Moosservice24 team
4.00 out of 5
Good
Recommendation
After initial difficulties, the job was completed to full satisfaction. Friendly employee who enjoys his work.
Show original
Customer review & rating for:
Professionalität und Freundlichkeit der Saubermacher-Flotte | Moosservice24-Team
07/25/2022Mario K.
Moosservice24 Comment from Moosservice24:
Dear Mr. Kaiser,

thank you very much for your time. Unfortunately, we will have to leave the "old" feedback live.

Since we have also recently started actively seeking feedback, we firmly expect that positive assessments - like your last one - will prevail in the future.

Clean greetings and also again many thanks from Mrs. Popa personally

Your Moosservice24 team
5.00 out of 5
Excellent
Recommendation
Friendly and competent
Show original
Customer review & rating for:
Beratung und Angebot | Moosservice24-Team
07/21/2022P.
Moosservice24 Comment from Moosservice24:
Dear Mr. Presser,

thank you very much for the friendly telephone call.

We look forward to bringing you even more joy with our Saubermacher fleet.

Your Moosservice24 team
5.00 out of 5
Excellent
Recommendation
I can not yet evaluate the quality and performance, but the contact and advice were in any case already very good.
Show original
Customer review & rating for:
Beratung und Angebot | Moosservice24-Team
07/21/2022Anonymously
Moosservice24 Comment from Moosservice24:
Dear Stefan H.,

thank you very much for taking your time. You have indeed also "only" given our ladies and gentlemen in the consulting area great pleasure with your assessment.

You will be able to evaluate the professionalism and friendliness of our cleaners separately. Likewise, after a few months, the efficiency of our sustainable cleaning products.

We are already looking forward to your roof.

Your Moosservice24 team
5.00 out of 5
Excellent
Recommendation
Friendly advice everything super !
Show original
Customer review & rating for:
Beratung und Angebot | Moosservice24-Team
07/21/2022W.
Moosservice24 Comment from Moosservice24:
Dear Mr. Wiebe,

Your answer gives our team wings - without the well-known, Austrian fizzy drink.

Following your order, we hope that our Saubermacher fleet will also find your appreciation.

Your Moosservice24 team
1.00 out of 5
Poor
Unreliable. No benefit at all. Complaints are ignored. Telephone availability of a responsible person not possible.
Show original
Customer review & rating for:
Moosservice24
07/04/2022Simone K.
Moosservice24 Comment from Moosservice24:
Dear Ms. Käferlein,

thank you very much for your message.

The last incident we found in our records describes that you had a colleague visit you in July 2021 for rectification. This does not seem to have led to a satisfactory result.

Unfortunately, the operation with the last entrusted persons has led to circumstances that at the beginning of the year a new operating GmbH had to be founded in order to be able to maintain the long-established brand Moosservice24.
Since we absolutely want to restore the brand to its former glory, we are currently re-sorting all processes and doing our utmost to give you a good feeling with our service again.

Unfortunately, the current order and personnel situation does not allow us to react promptly with a refitting of your roof. However, one of our ladies will get in touch with you in order to at least take up the situation of your request.
If your contact details have changed, please send us a short info with your new details and the subject "93183-Käferlein-12492 REKLAMATION" to info@moosservice24.de.

With best regards
The Moosservice24-Team
4.80 out of 5
Excellent
Recommendation
Good advice, punctual, competent, clean execution. High benefit. Problem-free, free rework.
All in all, highly recommended!
Show original
Customer review & rating for:
Moosservice24
05/20/2022B.
Moosservice24 Comment from Moosservice24:
Thank you very much Mr. Barth,
we are very happy that you have chosen our sustainable roof cleaning and we will share your feedback with our whole team.
Clean greetings
Your Moosservice24 team
4.40 out of 5
Good
Recommendation
After an initial false start, Moos ca 24 employees did their best to bring the promised service to a successful conclusion.
Show original
Customer review & rating for:
Moosservice24
05/06/2022H.
Moosservice24 Comment from Moosservice24:
Thank you again, Mr. Hoene.
We are very happy to see you as a satisfied customer. With our self-developed, ecological cleaners, sometimes there may be some rework. However, happy homeowners with sustainably cleaned properties remains one of our most important goals.
We hope you will think of us again in a few years.
Clean greetings
Your Moosservice24 team
2.02 out of 5
Fair
After receiving the offer for cleaning the photovoltaic system with "osmosis water and lotus effect", I placed the order for this and also promptly coordinated the date for this.
Employee was very friendly, there was nothing to complain about.
I noticed that the employee did not use any equipment for the osmosis treatment, but made the water hose to my faucet, with a telescopic rod + mop, wiped the modules and rinsed them with normal water.
"Lotus effect and osmosis water" does not come out with from the normal water pipe.
Since then, no response to my inquiries where or how the services are provided, which are explicitly listed in the offer.
No callback, no return mail, when calling only the answering machine goes on.
Recommendation, according to the current state of affairs, I can not do with the best will in the world.
Show original
Customer review & rating for:
Moosservice24
04/27/2022Mario K.
Moosservice24 Comment from Moosservice24:
Dear Mr. Kaiser,

we were very pleased to hear from Mrs. Popa that your photovoltaic system has been treated appropriately after all and that we can see you satisfied.

It would be a great support for the Moosservice24 team if you check your evaluation again from this new point of view and re-evaluate it if necessary.

We would be happy if you think of us again during the next cleaning phase in a few years.

With sunny greetings

The Moosservice24 team
5.00 out of 5
Excellent
Recommendation
Roof cleaning without high-pressure cleaners do and am with the implementation from the offer to the execution top satisfied👍🏽

Thanks to the super service and top advice from Ms. Popa 👍🏽👍🏽👍🏽
Show original
Customer review & rating for:
Moosservice24
11/13/2021Nick R.
1 Review from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
1 review on Cylex
 
07/08/2022
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* All reviews and experiences about Moosservice24 are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/29/2020  |  Last update: 09/09/2022   |  Report profile

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