MRH Trowe

Insurance concepts & solutions with vision

MRH Trowe
1,184 Reviews i
published (99%)
out of 1,196 reviews
Contact information
True to the motto "personal - independent - competent", our focus is on the development of individual and sustainable insurance solutions as well as consulting concepts. As an independent financial services provider, we are a qualified and reliable partner, both for clients and cooperating companies.

Contact information

MRH Trowe
Walther-von-Cronberg-Platz 6
60594 Frankfurt am Main
Germany
Directions

Contact person
Melanie Müller

Review from 03/04/2024  
1.00 out of 5
Poor
Quality
Value
Services
Implementation
Consulting
Top competencies

Professionalism

4.53 out of 5
133 Reviews

Customer loyalty

4.40 out of 5
132 Reviews

Customer satisfaction

4.37 out of 5
130 Reviews

1,180 Reviews on ProvenExpert.com

1.00 out of 5
Poor
I can't even begin to explain the satisfaction. After the death of my parents, I wanted to cancel the house and land insurance or have it transferred to the new buyer of the house. Instead, I was confronted with conditions from Nürnberger that were new to me. No efforts were made to settle this termination by mutual agreement. Ms. Juline Silber is not a figurehead for your company's field service consulting. Yours sincerely, Andreas Friebis
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Customer review & rating for:
MRH Trowe
03/04/2024andreas f.
5.00 out of 5
Excellent
Recommendation
The support is simply unique. Thank you for that. No question remains unanswered and no problem unsolved.
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Customer review & rating for:
MRH Trowe
03/03/2024Sylvia S.
5.00 out of 5
Excellent
Recommendation
As I have had experience with Trowe mainly through my father and in this case have been very well advised and treated with excellent service, I wanted to take part in this survey. I cannot judge the points mentioned above.
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Customer review & rating for:
MRH Trowe
03/01/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We are very well advised by Mr. Meyer
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Customer review & rating for:
MRH Trowe
02/28/2024Christa W.
5.00 out of 5
Excellent
Recommendation
Many thanks for the competent answers to Ms. Huck's questions.
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Customer review & rating for:
MRH Trowe
02/28/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Top Service
Customer review & rating for:
MRH Trowe
02/27/2024R.
1.00 out of 5
Poor
A new offer for insurance did not meet the requirements. I received no response to my inquiry and request for an adjusted offer.
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Customer review & rating for:
MRH Trowe
02/21/2024Anonymously
MRH Trowe Comment from MRH Trowe:
Thank you for your feedback!
Unfortunately, we cannot understand the process with the details.
We would be delighted if you would give us the opportunity to find out more and send a message to our complaints service (beschwerde@mrh-trowe.com).
5.00 out of 5
Excellent
Recommendation
Very informative advice, which is also very responsive to your own wishes and suggestions.
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Customer review & rating for:
MRH Trowe
02/19/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The interview was a very pleasant experience. Everything was explained to me in a friendly and competent manner and my questions were answered.
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Customer review & rating for:
MRH Trowe
02/19/2024Markus T.
5.00 out of 5
Excellent
Recommendation
Everything went very well
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Customer review & rating for:
MRH Trowe
02/16/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Excellent service at all times and in all matters!
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Customer review & rating for:
MRH Trowe
02/15/2024Stefan F.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
MRH Trowe
02/15/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Great employees.dan ke! Keep up the good work!
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Customer review & rating for:
MRH Trowe
02/15/2024Wilhelm B.
5.00 out of 5
Excellent
Recommendation
Very friendly, helpful,
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Customer review & rating for:
MRH Trowe
02/13/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Nice staff with great expertise, I have always been helped satisfactorily so far!
I can only recommend
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Customer review & rating for:
MRH Trowe
02/13/2024Anonymously
5.00 out of 5
Excellent
Recommendation
For years I have always turned to Mr. Daniel Ehrhardt when I have questions about DKV support, whose advice I can fully trust and who also makes a very good impression in a personal conversation.
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Customer review & rating for:
MRH Trowe
02/12/2024Werner M.
5.00 out of 5
Excellent
Recommendation
Great service staff! Thank you
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Customer review & rating for:
MRH Trowe
02/12/2024Anonymously
1.00 out of 5
Poor
Unfortunately, my simple request for an EVB number due to a vehicle registration change could not be answered. Despite the promise to get back to me immediately on the same day, this was not followed up. Three days later, after another call from me, I was fobbed off with the same promise. Same procedure, nobody got back to me. Given that the change of owner was necessary due to the death of the former vehicle owner (my mother), this was particularly stressful! When I called again on the 4th day, the employee seemed completely overwhelmed, gave incorrect data, wrote down names incorrectly, made inappropriate comments, explained that they were under stress due to the move and still hadn't been able to find an EVB number for the contract that had been in place for over 30 years. Disastrous! Another employee intervened and literally apologized for this incompetence with "That must have gone pear-shaped". Words fail me...
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Customer review & rating for:
MRH Trowe
02/08/2024Anonymously
MRH Trowe Comment from MRH Trowe:
Thank you for your feedback!
Unfortunately, we are unable to understand the process based on the information provided.
We would be delighted if you would give us the opportunity to find out more and send a message to our complaints service (beschwerde@mrh-trowe.com) so that we can check the details.
4.00 out of 5
Good
swift rewriting of the contract
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Customer review & rating for:
MRH Trowe
02/06/2024Anonymously
4.20 out of 5
Good
Recommendation
In particular, I would like to emphasize the excellent and comprehensive advice provided by Mr. Helmut Kern. I didn't actually want to take out a contract, but for reasons of gratitude and belief in his statements, I am now taking out a product after all.
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Customer review & rating for:
MRH Trowe
02/05/2024Rolf S.
4 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Google Maps
 
10/06/2022
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* All reviews and experiences about MRH Trowe are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/01/2019  |  Last update: 03/13/2024   |  Report profile

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