MRH Trowe

Insurance concepts & solutions with vision

MRH Trowe
1,115 Reviews i
published (99 %)
out of 1,118 reviews
Authenticity of reviews
Contact information
True to the motto "personal - independent - competent", our focus is on the development of individual and sustainable insurance solutions as well as consulting concepts. As an independent financial services provider, we are a qualified and reliable partner, both for clients and cooperating companies.
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Contact information

MRH Trowe
Walther-von-Cronberg-Platz 6
60594 Frankfurt am Main
Germany
Directions

Contact person
Melanie Müller

Opening hours

Websites

Social Media

Review from 12/04/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
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Top competencies

Professionalism

4.56 out of 5
125 Reviews

Customer loyalty

4.44 out of 5
123 Reviews

Customer satisfaction

4.42 out of 5
122 Reviews

1,111 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Very nice, competent and patient contact.
Thank you for that.
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Customer review & rating for:
MRH Trowe
12/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
The collision damage I caused in the summer was handled very well by them!
The annual review of the car insurance is also always carried out very promptly. Thank you very much!
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Customer review & rating for:
MRH Trowe
12/01/2023Udo O.
4.80 out of 5
Excellent
Recommendation
I'm glad that Mr. Leitloff and his team exist.
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Customer review & rating for:
MRH Trowe
11/29/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I was completely satisfied 😃.
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Customer review & rating for:
MRH Trowe
11/29/2023Anonymously
4.58 out of 5
Excellent
Recommendation
Good professional competence
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Customer review & rating for:
MRH Trowe
11/28/2023Anonymously
4.80 out of 5
Excellent
Recommendation
I am exceptionally satisfied with my consultant Ms. DIANA CETINKAYA. She gave me the feeling that I was really WELL looked after by MRH TROWE. Unfortunately, she is not as GOOD to reach by phone as she was in the past with Ms. Ute Godemann. That was by FAR the BEST I had ever experienced in an insurance company.
I hope that the AVAILABILITY of a CLAIM PERSON will improve somewhat in the coming year. IN THIS SENSE from a GOOD COOPERATION
Best regards Peter Alexander Giesberts
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Customer review & rating for:
MRH Trowe
11/23/2023Peter Alexander G.
5.00 out of 5
Excellent
Recommendation
You get immediate assistance and then a solution.
Very customer-oriented, which is no longer a matter of course today!
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Customer review & rating for:
MRH Trowe
11/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Friendliness and competent execution
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Customer review & rating for:
MRH Trowe
11/17/2023Anonymously
1.40 out of 5
Poor
Rapid damage assessment on 23.10.2023 and nothing had happened by 15.11.2023.
Wild damage was supposed to be repaired within 4 weeks.
Apart from phone calls about the current status on my part, nothing has progressed.
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Customer review & rating for:
MRH Trowe
11/15/2023Michael Z.
MRH Trowe Comment from MRH Trowe:
Thank you for your feedback!
Unfortunately, we are unable to understand the process based on the information provided.
We would be delighted if you would give us the opportunity to find out more and send a message to our complaints service (beschwerde@mrh-trowe.com) so that we can check the details. We would like to support you in the best possible way.
5.00 out of 5
Excellent
Recommendation
Everything done promptly and professionally,
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Customer review & rating for:
MRH Trowe
11/10/2023Anonymously
1.80 out of 5
Fair
Recommendation
So far I have not been able to see any benefit in which I am being served by MRH!
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Customer review & rating for:
MRH Trowe
11/02/2023Anonymously
MRH Trowe Comment from MRH Trowe:
We are very surprised about your evaluation, as we attach great importance to customer satisfaction. We would be happy if you gave us a chance to learn more about your expectations and the benefits you feel are missing and contact our complaint service (beschwerde@mrh-trowe.com). Thank you very much!
5.00 out of 5
Excellent
Recommendation
Very quick handling of the request, very friendly staff. We have been satisfied for years.
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Customer review & rating for:
MRH Trowe
10/30/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Customer service representative Natascha Conci is a real asset. Competent and super friendly at the same time, Ms. Conci is a figurehead for you and your services.
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Customer review & rating for:
MRH Trowe
10/30/2023Timo L.
5.00 out of 5
Excellent
Recommendation
The employee Franz Reithmaier is an incredibly motivated and reliable worker who exceeds my expectations every single time.
I can only recommend to everyone
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Customer review & rating for:
MRH Trowe
10/23/2023Ludwig H.
5.00 out of 5
Excellent
Recommendation
Here you get fast help and very good advice.
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Customer review & rating for:
MRH Trowe
10/11/2023Michael M.
5.00 out of 5
Excellent
Recommendation
Good accessibility and competence
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Customer review & rating for:
MRH Trowe
10/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We feel that Marco Schulz's team in Stuttgart always provides us with competent, friendly, comprehensive and forward-looking advice; even in legally difficult and urgent issues in the export business. Many thanks for the top support.
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Customer review & rating for:
MRH Trowe
10/06/2023Carsten D.
1.00 out of 5
Poor
After reporting a car claim, we had to wait exactly 37 days for further processing! This for a major customer. That's not possible.
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Customer review & rating for:
MRH Trowe
10/05/2023Anonymously
MRH Trowe Comment from MRH Trowe:
We are very sorry for your dissatisfaction!
Unfortunately, we can not understand the process based on the information provided.
We would be happy if you gave us the chance to learn more about it and write a message to our complaint service (beschwerde@mrh-trowe.com) so that we can check the details.
4.60 out of 5
Excellent
Recommendation
We use these damage statements for driver training and can work well with them
By the way, we were the initiator for such notifications at WAISS at that time.
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Customer review & rating for:
MRH Trowe
09/15/2023bernhard michael m.
5.00 out of 5
Excellent
Recommendation
thanks for the quick help!
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Customer review & rating for:
MRH Trowe
09/13/2023Anonymously
4 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Google Maps
 
10/06/2022
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* All reviews and experiences about MRH Trowe are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/01/2019  |  Last update: 12/05/2023   |  Report profile

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