MRH Trowe

Insurance concepts & solutions with vision

MRH Trowe
TOP SERVICE PROVIDER 2023
4.61 out of 5
Excellent
814 Reviews
Authenticity of reviews
Contact information
True to the motto "personal - independent - competent", our focus is on the development of individual and sustainable insurance solutions as well as consulting concepts. As an independent financial services provider, we are a qualified and reliable partner, both for clients and cooperating companies.
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Contact information

MRH Trowe
Walther-von-Cronberg-Platz 6
60594 Frankfurt am Main
Germany
Directions

Contact person
Melanie Müller

Opening hours

Thursday 08:00 am-06:00 pm

Websites

Social Media

93% Recommended
5 stars 650
4 stars 99
3 stars 12
2 stars 17
1 star 32
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.62)
Cost-performance ratio
Good (4.49)
Top competencies

Professionalism

4.58 out of 5
114 Reviews

Customer loyalty

4.47 out of 5
113 Reviews

Customer satisfaction

4.44 out of 5
111 Reviews

810 Reviews on ProvenExpert.com

4.61 out of 5
Excellent
2.20 out of 5
Fair
Hello,

After graduating from MRH Trowe, we unfortunately received absolutely inadequate support. Many promises were made by the contact persons, which unfortunately were not kept at all. In all my years in professional life, by far the worst service provider and service.
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Customer review & rating for:
MRH Trowe
05/21/2023Anonymously
MRH Trowe Comment from MRH Trowe:
Thank you for your feedback!
Unfortunately, we can not understand the process based on the information provided.
We would be happy if you gave us the chance to learn more about it and write a message to our complaint service (beschwerde@mrh-trowe.com) so that we can check the details.
5.00 out of 5
Excellent
Recommendation
Fast without frills .
I feel well taken care of.
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Customer review & rating for:
MRH Trowe
05/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Good advice and tips, especially also not only the own commission in mind, but customer-oriented proposals. Fast implementation.
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Customer review & rating for:
MRH Trowe
05/10/2023Stefan S.
5.00 out of 5
Excellent
Recommendation
I have not yet visited the business premises. Therefore, no evaluation possible.
I am more than satisfied with the cooperation so far.
All concerns have always been processed and handled to my complete satisfaction.
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Customer review & rating for:
MRH Trowe
05/02/2023Beate N.
5.00 out of 5
Excellent
Recommendation
After (the for me unknown change) from the insurance office Anthes to MRH (direct insurance United Internet) I got a new contact person in a roundabout way (not to be answered for by MRH). Ms. Ziegler responded very quickly and processed and implemented my request within a very short time. Super. I feel I am in very good hands with MRF.
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Customer review & rating for:
MRH Trowe
04/26/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Prompt advice, super nice and friendly contacts no matter what the request. Absolutely recommendable :-)
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Customer review & rating for:
MRH Trowe
04/24/2023Bianca E.
5.00 out of 5
Excellent
Recommendation
Many thanks to Dennis Grau for the extremely pleasant conversation. He was very friendly, patient, answered every question in detail and was very competent overall, thank you very much!
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Customer review & rating for:
MRH Trowe
04/19/2023L.
5.00 out of 5
Excellent
Recommendation
Dear Sir or Madam,

the evaluation is primarily related to Mr. Thorsten Mengel, in my 26 years where I am employed by the company Feldmann GmbH, I have had business and private with some insurance brokers to do and must say Mr. Mengel trumps them all by some. and this was also confirmed to me by our sales office in Austria. What personally contributed to my rating are, Mr. Mengel has a very pleasant calm manner which he combines with his professional knowledge perfectly. If one has questions or problems, these are explained also for normal mortals, reliably and always attainable even in its vacation he went to its telephone. In short, a top man.

With kind regards
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Customer review & rating for:
MRH Trowe
04/18/2023Anonymously
4.60 out of 5
Excellent
Recommendation
Mr. Manfred Schmid has always looked after me very well and reliably for years !
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Customer review & rating for:
MRH Trowe
04/13/2023Anonymously
1.00 out of 5
Poor
Get reminder without prior invoice, no info that our caregivers have been changed. Do not feel comfortable anymore!!!!
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Customer review & rating for:
MRH Trowe
04/06/2023Anonymously
MRH Trowe Comment from MRH Trowe:
We are very surprised about your description, as we attach great importance to transparent and clear communication. We would be happy if you gave us the chance to learn more about it and write a message to our complaint service (beschwerde@mrh-trowe.com) so that we can understand the details. Thank you very much!
5.00 out of 5
Excellent
Recommendation
I was advised by a Mrs. Heyer. The service was really excellent.
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Customer review & rating for:
MRH Trowe
04/05/2023J. L.
5.00 out of 5
Excellent
Recommendation
Excellent solutions available very quickly. All-round service packages adapted to the need.
Competent and friendly.
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Customer review & rating for:
MRH Trowe
03/20/2023C.
5.00 out of 5
Excellent
Recommendation
The enormous expertise and the personal advice and support in communicating with the private health insurance companies are an incredible relief both in the settlements as well as in extraordinary questions such as insurance coverage for longer stays abroad and the like. I am very satisfied. Thank you very much for this support.
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Customer review & rating for:
MRH Trowe
03/06/2023Ulrike N.
1.00 out of 5
Poor
Mergers lead to chaos and false debits.
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Customer review & rating for:
MRH Trowe
03/01/2023Kai H.
MRH Trowe Comment from MRH Trowe:
We can understand your annoyance. Despite the greatest care and review of the processes, unfortunately errors do happen. We very much regret that this system error occurred and that the bank details were incorrectly assigned. Nevertheless, we hope to be able to convince you of our service again in the future.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent advice.
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Customer review & rating for:
MRH Trowe
02/08/2023E. T.
5.00 out of 5
Excellent
Recommendation
Very competent company where appreciation is written in capital letters
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Customer review & rating for:
MRH Trowe
02/06/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Request KFZ implemented super fast!
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Customer review & rating for:
MRH Trowe
01/30/2023Kai H.
2.00 out of 5
Fair
I do not recommend anything at all. Your company has now sent me for the 2nd time a reminder although I have not received an invoice. That was 2021 and now 2023. at some point is the end
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Customer review & rating for:
MRH Trowe
01/30/2023Anonymously
MRH Trowe Comment from MRH Trowe:
We are very sorry for your dissatisfaction. Service is very important to us and we would like to check what happened in this case. We would appreciate if you gave us a chance to find out more and write a message to our complaint service (beschwerde@mrh-trowe.com) so that we can follow up on the details. Thank you very much!
5.00 out of 5
Excellent
Recommendation
Inquiry, advice, conclusion - in my current insurance matter, everything was all of a piece - friendly, reliable, competent and with a lot of trust in our long-standing advisor.
Thank you very much and all the best, dear Ms. Heidi Huck.
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Customer review & rating for:
MRH Trowe
01/24/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Fast, straightforward handling of all insurance and protection issues.
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Customer review & rating for:
MRH Trowe
01/23/2023Anonymously
4 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Google Maps
 
10/06/2022
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All reviews and experiences about MRH Trowe are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/01/2019  |  Last update: 05/31/2023   |  Report profile

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