MRH Trowe

Insurance concepts & solutions with vision

MRH Trowe
1,219 Reviews i
published (99%)
out of 1,227 reviews
Contact information
True to the motto "personal - independent - competent", our focus is on the development of individual and sustainable insurance solutions as well as consulting concepts. As an independent financial services provider, we are a qualified and reliable partner, both for clients and cooperating companies.

Contact information

MRH Trowe
Walther-von-Cronberg-Platz 6
60594 Frankfurt am Main
Germany
Directions

Contact person
Melanie Müller

Review from 04/15/2024  
5.00 out of 5
Excellent
Recommendation
Consulting
Top competencies

Professionalism

4.53 out of 5
135 Reviews

Customer loyalty

4.43 out of 5
136 Reviews

Customer satisfaction

4.40 out of 5
133 Reviews

1,215 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Overall service is perfect
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Customer review & rating for:
MRH Trowe
04/15/2024Anonymously
1.00 out of 5
Poor
I have been waiting for the rental car for 4 days and nothing has come yet
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Customer review & rating for:
MRH Trowe
04/11/2024Anonymously
MRH Trowe Comment from MRH Trowe:
We very much regret your dissatisfaction! Unfortunately, we are unable to understand what happened.
We would be pleased if you would give us the opportunity to find out more and write a message to our complaints service (beschwerde@mrh-trowe.com) so that we can record the details. Thank you very much!
5.00 out of 5
Excellent
Recommendation
I was very satisfied with my contact person (Mr. Marcus Römer) in connection with the handling of my retirement provision contracts. I received a comprehensive and understandable explanation of all my questions. Inquiries were always answered promptly and professionally.
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Customer review & rating for:
MRH Trowe
04/08/2024Heike G.
5.00 out of 5
Excellent
Recommendation
Questions regarding the services included in the public liability insurance were dealt with and answered quickly and competently, including a written confirmation from the insurer. PERFECT
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Customer review & rating for:
MRH Trowe
04/04/2024Anonymously
4.98 out of 5
Excellent
Recommendation
Getting fire cover for a recycling company for Easter Monday on Good Friday is a really strong performance. Hats off to the effort!
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Customer review & rating for:
MRH Trowe
03/29/2024Tammo B.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the customer service and the overall performance.
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Customer review & rating for:
MRH Trowe
03/25/2024Michael P.
4.60 out of 5
Excellent
Recommendation
I took out several insurance policies with Mr. Ehrhardt as my advisor and received excellent advice. My questions and requests were dealt with in detail and the appointments went smoothly despite the shift work.
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Customer review & rating for:
MRH Trowe
03/21/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very high customer orientation.
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Customer review & rating for:
MRH Trowe
03/21/2024Ralf B.
5.00 out of 5
Excellent
Recommendation
Ms. Heidi Huck is simply great at dealing with customers and has an enormous amount of knowledge. Thank you very much!
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Customer review & rating for:
MRH Trowe
03/19/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very good, customer-oriented service! Thank you, Mrs. Hahn.
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Customer review & rating for:
MRH Trowe
03/19/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We have actually been working with AdVertum (now merged with MRH Trowe) for 12 years and have ALWAYS felt and still feel very well looked after.
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Customer review & rating for:
MRH Trowe
03/17/2024Stefan G.
3.00 out of 5
Average
Recommendation
The price development of the contract can be described as inadequate.
Simply insufficient for a fleet contract :-(.
Otherwise I would not have changed!!!
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Customer review & rating for:
MRH Trowe
03/14/2024Anonymously
1.40 out of 5
Poor
Once in the previous 13-year term, the system had problems due to the weather conditions. Then the insurance company starts haggling over 75 euros, discussing and not accepting what happened. Disaster. After this assessment, my next step will be to draw up and send a letter of termination.
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Customer review & rating for:
MRH Trowe
03/13/2024H.
MRH Trowe Comment from MRH Trowe:
Thank you for your feedback!
Even though we have no influence on the insurer's decision, we attach great importance to transparent communication. We would be delighted if you would give us the opportunity to find out more and contact our complaints service (beschwerde@mrh-trowe.com). Thank you very much!
1.00 out of 5
Poor
Poor communication, AB not ok, long processing times. Apparently no new customers are needed.
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Customer review & rating for:
MRH Trowe
03/12/2024Anonymously
MRH Trowe Comment from MRH Trowe:
Thank you for your feedback!
Unfortunately, we cannot understand the process with the details.
We would be delighted if you would give us the opportunity to find out more and send a message to our complaints service (beschwerde@mrh-trowe.com).
5.00 out of 5
Excellent
Recommendation
Excellent service, competent, friendly and patient contacts who are also proactive. MRH Trowe is not responsible for delayed responses. Anytime and gladly again! Dr. L. Allewelt
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Customer review & rating for:
MRH Trowe
03/11/2024Dr. Lothar A.
4.80 out of 5
Excellent
Recommendation
I heard about the company pension plan and knew that I absolutely had to do something for my pension in this day and age. When I then arranged for a consultation, all the information was sent to me by e-mail, it was all informative. everything I needed to know was also calculated in detail. in addition, all my questions were answered on the phone and I could get in touch at any time. everything was very well thought out and quick, among other things. it was all a brilliant achievement! i can't complain!
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Customer review & rating for:
MRH Trowe
03/07/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Excellent advice and support from Mr. Horst Meyer
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Customer review & rating for:
MRH Trowe
03/06/2024Jürgen L.
1.00 out of 5
Poor
I can't even begin to explain the satisfaction. After the death of my parents, I wanted to cancel the house and land insurance or have it transferred to the new buyer of the house. Instead, I was confronted with conditions from Nürnberger that were new to me. No efforts were made to settle this termination by mutual agreement. Ms. Juline Silber is not a figurehead for your company's field service consulting. Yours sincerely, Andreas Friebis
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Customer review & rating for:
MRH Trowe
03/04/2024andreas f.
5.00 out of 5
Excellent
Recommendation
The support is simply unique. Thank you for that. No question remains unanswered and no problem unsolved.
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Customer review & rating for:
MRH Trowe
03/03/2024Sylvia S.
5.00 out of 5
Excellent
Recommendation
As I have had experience with Trowe mainly through my father and in this case have been very well advised and treated with excellent service, I wanted to take part in this survey. I cannot judge the points mentioned above.
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Customer review & rating for:
MRH Trowe
03/01/2024Anonymously
4 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Google Maps
 
10/06/2022
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* All reviews and experiences about MRH Trowe are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/01/2019  |  Last update: 04/21/2024   |  Report profile

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