Good day!
Compared to other companies, your company is doing great. From some companies I have not received any response at all. This is not good. Finally, they discredit the traditional high German culture, politeness, accuracy, punctuality and scrupulousness in all details of any business. You are great! With great respect and sincerity, I would like to confirm that your company is a real German company! The letter clearly, competently, politely explains the further procedure of the wishes and requests. Thank you very much. Although it is too early to talk about the future work. But I hope that here are real eagles of justice at work. There are eagle lawyers who look for prey for a long time (collect information) and then quickly rush and make prey in powerful claws (this is a victory in court and getting a material and moral claim). And there are rabbit lawyers who "like to nibble on carrots and cabbage" and run away at the first danger and difficulty. I wish you to be always eagles of justice and always winners! With great respect and kind regards Rashid Khanbikov.
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Translation
We are very sorry that you are upset with us. It is our intention to always satisfy you and all our clients and to provide above-average services. Therefore, I take this feedback seriously. We are convinced of our performance, we regularly receive this as feedback from our clients and we have also received several awards for this. However, it is not clear what specific behavior is causing your displeasure. We would therefore like to ask you to explain the facts in more detail so that we can address them. We appreciate your feedback and will take it into account in our efforts to continuously improve our services. If you would like to discuss your case further or have additional feedback, please do not hesitate to contact us directly.
Yours sincerely
MTR Legal Team