I was fully satisfied with the service, which is also reflected in my rating. With a few e-mails as well as patience and perseverance on my part, supported by advice from the lawyers, I finally received compensation that I had never expected.
However, the commission in the amount of one third of the compensation is also considerable, although this was agreed from the beginning, it was therefore always played with open cards.
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Translation
we are sorry to hear that you are not satisfied with the one-time payment of € 1000 offered and would like to point out that you were free to reject the offer and remain in the class action.
Unfortunately, higher payments cannot be agreed with the VW Group in the case of higher mileage, as a usage allowance may be deducted for kilometers driven. Until a more consumer-friendly decision in this matter by the European Court of Justice, this deduction is unfortunately in accordance with the law.
In cases like yours, we and our partner law firm have justified a suspension of the statute of limitations with the model declaratory action, since the suspension of the statute of limitations is not recognized by the VW Group and its lawyers. It is part of the basic tactics of VW's lawyers to reject the admissibility of our class actions, as this is the easiest way to evade an assessment of the question of guilt.
We would be happy to explain the facts of your case again in detail. Please do not hesitate to contact us.
With kind regards
Your myRight Team
Do you have any questions?
Write to us or call us directly: 030 403 695 251. We will be happy to help you between 10:00 and 16:00.